Gunawangsa Manyar Hotel Surabaya
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Overall Ratings & Reviews Gunawangsa Manyar Hotel Surabaya
Traveloka (10,709)
Other sources (33)
8.4
Very Good
From 10,709 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.4
Service and Facilites
8.4
People often mention about Gunawangsa Manyar Hotel Surabaya
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Staff Friendliness (78)
Bedroom (70)
Room Space (63)
Accessibility (62)
Ambiance (62)
Distance to City Center (55)
Bathroom (52)
Family Friendly (51)
Hotel Area (49)
Wifi (45)
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Traveler Reviews Gunawangsa Manyar Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
A***i
Business
9.7
/10
Reviewed 6 day(s) ago
For certain travel goals and targets, this hotel is very good. I was surprised to get 1 room with 2 sub rooms with 2 types of beds at a standard price.
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Accommodation's Reply
18 Nov 2025
Dear A*i, Gunawangsa Manyar Hotel Surabaya, Warmest regards, Thank you for choosing Gunawangsa Manyar Hotel Surabaya and leaving us a review. Your review will help other guests choose their accommodation in Surabaya. Thank you for using our service. We sincerely hope to welcome you back to Gunawangsa Manyar Hotel Surabaya in the future. Thank you. Best regards, Gunawangsa Manyar Hotel Surabaya Management
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Y***O
Leisure
6.9
/10
Reviewed 4 week(s) ago
The room is dirty and another thing that is really annoying is that there is no smoking area... even though you can smoke in the room, the staff said you will be fined... it's really unlucky to stay here. And this is the first time you've been fined for smoking in the room, but they're lazy to respond.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Y*O, we at Gunawangsa Manyar Hotel Surabaya extend our warmest greetings. Thank you for choosing Gunawangsa Manyar Hotel Surabaya. Regarding your room, we explained to you at check-in that it is a non-smoking room in accordance with Surabaya City Smoking Regulation No. 15/2008. Please note that smoking will incur a fine of 1 million VND on top of the room cleaning fee. If there is still a lingering smell of tobacco, we will not be able to sell the room to you. The smoking area is located in the Bougainvillea Room on the 23rd floor. Thank you for choosing our hotel. We will return to Gunawangsa Manyar Hotel Surabaya in the future. Thank you very much. Gunawangsa Manyar Hotel Surabaya Management
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M***o
10.0
/10
Reviewed 5 week(s) ago
Affordable food and clean swimming pool
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear M*o, Warmest regards, Gunawangsa Manyar Hotel Surabaya Thank you for choosing Gunawangsa Manyar Hotel Surabaya and leaving us a review. Your review will help other guests choose their place to stay in Surabaya. Thank you for using our service. We sincerely hope to welcome you back to Gunawangsa Manyar Hotel Surabaya in the future. Thank you. Best regards, Gunawangsa Manyar Hotel Surabaya Management
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M***H
10.0
/10
Reviewed 5 week(s) ago
Great location in the middle of the city, close to everywhere
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2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear M*H, Gunawangsa Manyar Hotel Surabaya, Warmest regards, Thank you for choosing Gunawangsa Manyar Hotel Surabaya and leaving us a review. Your review will help other guests make choosing a place to stay in Surabaya easier. Thank you for using our service. We sincerely hope to welcome you back to Gunawangsa Manyar Hotel Surabaya in the future. Thank you. Best regards, Gunawangsa Manyar Hotel Surabaya Management
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Raisa S. M.
Business
9.1
/10
Reviewed 7 week(s) ago
everything is okay but the bathroom size is too small because it is one with the closet.
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Accommodation's Reply
10 Oct 2025
Dear Mrs. Raisa S. M, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and giving us a review. We apologize for the inconvenience. The bathrooms are generally the same, the only difference is in the fancy room. Thank you for being our guest. We hope to welcome you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Irsa V. T.
10.0
/10
Reviewed 8 week(s) ago
comfortable ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Mr./Ms. Irsa V, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Irsa V. T.
9.1
/10
Reviewed 8 week(s) ago
there again ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
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1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Mr./Ms. Irsa V, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Irsa V. T.
9.4
/10
Reviewed 8 week(s) ago
nice ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
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Accommodation's Reply
10 Oct 2025
Dear Mr./Ms. Irsa V, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Irsa V. T.
Staycation
9.1
/10
Reviewed 8 week(s) ago
very comfortable ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
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Accommodation's Reply
10 Oct 2025
Dear Mr./Ms. Irsa V, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Irsa V. T.
Staycation
9.4
/10
Reviewed 8 week(s) ago
👌👌👌 ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
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Accommodation's Reply
10 Oct 2025
Dear Mr./Ms. Irsa V, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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MT
Maila T.
Staycation
10.0
/10
Reviewed 8 week(s) ago
It's not bad for that price, the swimming pool is nice.
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Accommodation's Reply
24 Sep 2025
Dear Ms. Maila T, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Verified Traveler
Leisure
9.1
/10
Reviewed 8 week(s) ago
Friendly staff and clean, comfortable environment.
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Accommodation's Reply
24 Sep 2025
Dear Mr./Ms. G*t, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodation during their stay in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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R***t
8.5
/10
Reviewed 8 week(s) ago
The mineral water is playing a prank, 😂😂
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Accommodation's Reply
10 Oct 2025
Dear Mr./Mrs. R*t, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and giving us a review. We apologize for the mineral water, we provide 2 bottles of 600ml free and the 1.5 liter bottle is charged at Rp10,000 and the information is already on the neck of the bottle. Thank you for being our guest. We hope to welcome you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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M***d
10.0
/10
Reviewed 9 week(s) ago
The location is great... In the middle of the city, close to everywhere
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Accommodation's Reply
22 Sep 2025
Dear Mr./Ms. M*d, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodation during their stay in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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R***i
Staycation
8.2
/10
Reviewed 9 week(s) ago
Good service and facilities, suitable for families.
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Accommodation's Reply
22 Sep 2025
Dear Mr./Ms. R*i, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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M***d
10.0
/10
Reviewed 9 week(s) ago
The location is in the city center, close to everywhere
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Ms. M*d, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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FH
Firman H.
Staycation
9.4
/10
Reviewed 12 week(s) ago
Nice, the room is big, spacious, clean
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1 people find it helpful
Accommodation's Reply
13 Sep 2025
Dear Mr./Ms. Firman H, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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N***a
6.2
/10
Reviewed 15 week(s) ago
The room is dirty, dust everywhere, the bedside table is about to come off, the AC is not cold, please check the cleanliness please
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Accommodation's Reply
08 Aug 2025
Dear Mr/Ms N*a, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and giving us a review. We apologize and thank you for the criticism and suggestions you have provided. We will convey this to the team to prevent it from happening again in the future. We are regularly making room improvements to ensure our guests are more comfortable during their stay. Thank you for being our guest. We hope to welcome you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards,
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I***a
Staycation
9.4
/10
Reviewed 15 week(s) ago
The hotel facilities are excellent. The staff is also helpful!
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Accommodation's Reply
08 Aug 2025
Dear Mr./Ms. I*a, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for leaving us a review. Your review will help other guests choose their accommodations while in Surabaya. Thank you for being our guest. We look forward to welcoming you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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ca
chusnul a.
8.5
/10
Reviewed 16 week(s) ago
Strategic location if you want to go to ITS and surrounding campuses.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr./Mrs. Chusnul A, Warm greetings from Hotel Gunawangsa Manyar Surabaya. Thank you for choosing Hotel Gunawangsa Manyar Surabaya and for giving us a review. We will definitely keep any lost items and will inform our guests when found. We will also help deliver them if the guest is out of town because we uphold honesty for the comfort and safety of our guests. Your review will help other guests in choosing their accommodation while in Surabaya. Thank you for being our guest. We hope to welcome you back to Hotel Gunawangsa Manyar Surabaya in the future. Thank you. Regards, Management of Gunawangsa Hotel Manyar Surabaya
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Number of reviews per page
20
40
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