8.8
Very Good
From 185 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Alaya Resort Ubud

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40
Customer reviews
Hanni C.
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9.7
/10
Reviewed 66 week(s) ago
Attentive and very friendly staff + the best spa I've had in Bali (across Kuta, Seminyak, Canggu, and Ubud). Service always came really quickly when requested, clean bathtubs (I've had to switch rooms because I injured myself and didn't want to walk too far to one of the best and biggest non-suite rooms), very nice shampoo + showering stuff and body lotions, and little/no insects/lizards in the room (for Bali it 's almost unheard of)! Staff in the Spa knows you by name if you're a regular like me (only been there thrice before this trip a few months ago) which really gives off the VIP feel when they greet you by name upon seeing you. Both my 2 masseuse/therapists also remembered our conversations from a few months ago so it 's really a very wholesome experience that I'm glad I brought my better half to enjoy. Location is perfect for walking to almost anywhere in the heart of Ubud. Latest trip was on my birthday and we came back to the room with a Happy Birthday message at the foot of the bed written in rose petals. And no, I did not highlight it anywhere in my booking. Only downside is the stupid Yoga Barn beside with its ' stupid loud music and nutbags screaming like they're clubbing in the middle of the day.
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AHMAD K. B. A. M.
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10.0
/10
Reviewed 67 week(s) ago
Went there for our honeymoon. Great place to stay. It got rice field for photoshoot, outdoor pool, indoor bathtub. Theres plenty of walking distance shops and restaurant near the resort too.
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Clayton W.
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9.7
/10
Reviewed 74 week(s) ago
Really recommend on staying in this hotel! The people who work in this hotel are very nice and helpful. All the facilities are great. The location is really close with some cafes in Ubud.
1 people find it helpful
Astrelia N. E.
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9.7
/10
Reviewed 74 week(s) ago
This accommodation perfect for holiday. Nice view, close to good restaurants, friendly staffs, spacious rooms, clean, comfy bed. I really enjoyed my stay in Alaya.
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ADHI S.
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9.4
/10
Reviewed 78 week(s) ago
The rooms are spacious and really good, unfortunately you got a room at the end of the top floor so it was an effort to go back and forth.
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1 people find it helpful
Ika N.
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10.0
/10
Reviewed 83 week(s) ago
Super love ❤️ ambience, hospitality, cleanliness love so much, thanks Alaya
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1 people find it helpful
IGN A. I. L.
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9.7
/10
Reviewed 86 week(s) ago
We are very enjoyed stay here, the location peffect many restaurants arround there.
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Nofi A.
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9.7
/10
Reviewed 100 week(s) ago
The hotel's location is strategic in the center of the tourist crowds of Ubud, the hotel/room environment is comfortable, quiet and cool, perfect for couples on their honeymoon.
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2 people find it helpful
Natasha L. M.
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9.4
/10
Reviewed 115 week(s) ago
We stayed at Alaya as we wanted to be somewhere in a beautiful, quiet setting to celebrate Nyepi. We had a room near the pool and it was really noisy and everyone was on their phones and talking loudly, and we found it di respectful of tourists towards the culture. Not the hotels fault, but wish they could enforce not to use phones and to be quiet during this important celebration in Bali. Room was comfortable and spacious. Location is great. Need to have more vegetarian food options available on the menu.
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Elke C.
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9.7
/10
Reviewed 125 week(s) ago
Nyaman banget di kamarnya, luas dan bersih. Dan air mineral aqua botol kaca dalam semalam dapet 8 botol loh., 4 botol saat check in sudah ada. Lalu 4 botol lagi refill pada saat kami keluar untuk dinner. Simple ya padahal hanya air minum tapi meaningful banget. Good job Alaya. Bath foam nya wangi banget. Suka sekali. Amenities juga bagus, shampoo, bath gel dan conditioner juga wangi natural. Shower besar dan panas dengan baik. Balkon langsung ke taman dan akses langsung ke kolam renang. Rest pison sebelahan kanan persis. Makanannya enak-enak, lalu akses ke Monkey Forest juga jalan kaki santai sekitar 15 menit. Sebelahnya lagi ada supermarket cukup besar tapi harga disitu agak pricey ya. Saya booking pada saat malam tahun baru. Walaupun tidak ada acara di hotelnya, tapi pas jam 12 tetap ada kembang api yang bagus terlihat dari kamar. Kalau ke Ubud saya pasti nginep lagi di Alaya. Thank you.
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tan c. r.
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9.7
/10
Reviewed 127 week(s) ago
Sempurna. Pelayanan tidak membeda-membedalan baik turis asing maupun domestik. Thanks.
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FREDICIA FREDICIA
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9.4
/10
Reviewed 128 week(s) ago
The minus to stay here is just the parking area is so small but the room is so spacious, there are like a big area like for bathtub but it is removed so I think you need to think that area to put something else
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tan c. r.
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9.7
/10
Reviewed 128 week(s) ago
Friendly service. Strategic. Spacious room. Great facilities.
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1 people find it helpful
Devita C. P.
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9.7
/10
Reviewed 153 week(s) ago
The best hotel in ubud so far.
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Nisa A.
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9.7
/10
Reviewed 154 week(s) ago
Staf sangat ramah, kamar bersih, mantap banget pokoknya nginep di sini, sepanjang jalan dekat hotel banyak resto juga.
3 people find it helpful
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Elizabeth I. C.
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9.7
/10
Reviewed 154 week(s) ago
This hotel is in a very good location. Service ok. The rooms are very comfortable. Very satisfied staying here.
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3 people find it helpful
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Reni R. F.
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8.5
/10
Reviewed 155 week(s) ago
It waa good. Clean. Spacious room. Water running very strong.
1 people find it helpful
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Maria B. M. P.
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9.7
/10
Reviewed 158 week(s) ago
Alaya resort was the best part of our trip and will definitely return to this hotel in the future. The location is perfect and food is good, despite of only few options for breakfast.
1 people find it helpful
Sophia N.
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9.7
/10
Reviewed 159 week(s) ago
Very pleasant hotel.
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WINDY
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9.7
/10
Reviewed 163 week(s) ago
The room is very big. Take a twin for me with 2 kids aged 6 and 10, not cramped at all. Pool okay. The drawback is that the wifi likes to be on and off. The delivery food from pison cafe is really good (already cona fish and chips and fried rice).
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4 people find it helpful
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