8.6
Very Good
From 3,887 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (60)
Staff Friendliness (53)
Surroundings (49)
Distance to City Center (48)
Bathroom (44)
Bedroom (43)
Wifi (42)
Ambiance (34)
Hotel Area (34)
Check-in/out Time (31)
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Traveler Reviews V Hotel Bencoolen

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Customer reviews
Oskar S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel's location is very strategic
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Accommodation's Reply
13 Jul 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel's location to be strategic and convenient. At [Hotel Name], we strive to provide our guests with easy access to key attractions and amenities, ensuring a comfortable and enjoyable experience. Your positive remarks affirm our commitment to this goal. We look forward to welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with during your next visit.
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
close to everywhere, close to MRT
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location convenient, particularly in relation to the MRT access. We strive to provide our guests with not only comfortable accommodations but also easy accessibility to local transportation options. Your positive remarks affirm our commitment to enhancing our guests' overall experience. Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out. We look forward to welcoming you back soon!
Suzana b. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
we were served by benson & Henry, they both were very helpfull and kind, next time we will surely comeback
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Benson and Henry provided you with helpful and kind service during your visit. Your satisfaction is our top priority, and it is rewarding to know that our team made a lasting impression on you. We look forward to welcoming you back in the future and providing you with another exceptional experience.
ronny t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a very pleasant stay at this hotel. All the staff were friendly and professional, making my stay truly enjoyable. I would like to especially thank Mr. Henry (Busoh) at the front office — he was exceptionally kind and helpful, leaving a great first impression upon arrival. Thank you for the excellent service. I’m happy to give a 5-star rating and will definitely recommend this hotel to my friends and family.
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Accommodation's Reply
14 Jul 2025
Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had a very pleasant stay at our hotel and that our team made such a positive impression on you. Your kind words regarding our staff, particularly Mr. Henry (Busoh), will be shared with him and the rest of our team, as they strive to provide exceptional service every day. It is truly rewarding to know that their efforts contributed significantly to your enjoyment during your visit. We appreciate your generous 5-star rating and your willingness to recommend us to friends and family. Your support means a great deal, and we look forward to welcoming you back in the future!
L***A
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The AC is hard to set, so we were cold, sometimes hot. does not provide bottled drinking water in the room
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Accommodation's Reply
08 Jul 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit, particularly concerning the challenges you faced with setting up your accommodations and the resulting temperature fluctuations that caused discomfort. We understand how important it is for our guests to feel comfortable throughout their stay, and we regret that we fell short in this regard. Your comments about the absence of bottled water in your room have also been noted; we strive to provide all necessary amenities for our guests' convenience, and we will address this oversight promptly. Please rest assured that we are committed to improving our services based on valuable feedback like yours. Should you choose to stay with us again, we will ensure that these issues are resolved so that you can enjoy a more pleasant experience. Thank you once again for bringing these matters to our attention. We appreciate your understanding and hope to welcome you back soon under better circumstances.
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is very clean and comfortable, and the staff are very helpful and friendly, especially Mr. Henry, who assisted my luggage. Very recommended hotel when you are in Singapore. 🫶🏻🫶🏻☺️☺️
1 people find it helpful
Accommodation's Reply
27 Jun 2025
Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be clean and comfortable, as we strive to maintain high standards for our guests' enjoyment. We are especially pleased that Mr. Henry made a positive impression during your visit by assisting with your luggage and providing friendly service. Our team takes great pride in ensuring that every guest feels welcomed and well-cared-for. Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip to Singapore!
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Nice location, walking distance to great food
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Accommodation's Reply
20 Jun 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our nice location and found it convenient for exploring great food options in the area. We strive to provide our guests with an exceptional experience, and it is wonderful to know that our surroundings contributed positively to your visit. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Near from public transportation.
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Accommodation's Reply
17 Jun 2025
Thank you for taking the time to share your feedback regarding your experience with us. We are pleased to hear that you found our location convenient, particularly in relation to public transportation. We strive to provide easy access for all our guests, and it is gratifying to know that this aspect of our service met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out.
N***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice hotel & strategic location
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Accommodation's Reply
17 Jun 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel nice and appreciated its strategic location. Our team strives to provide a comfortable and convenient stay for all our guests, and it is rewarding to know that we met your expectations. We hope to welcome you back in the future for another enjoyable visit.
Indra E.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
the hotel is clean and next to the MRT and close to everywhere
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Accommodation's Reply
17 Jun 2025
Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and well-maintained, as we strive to provide a comfortable environment for all our guests. We are also pleased that our location next to the MRT station contributed positively to your experience, making it easier for you to explore the surrounding areas. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.
E***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
MRT access is very close, bus access is also easy, close to places of worship, both churches and mosques.
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Accommodation's Reply
17 Jun 2025
Thank you for taking the time to share your positive feedback regarding your experience with our location. We are delighted to hear that you found the proximity to the MRT and ease of bus access convenient during your stay. We also appreciate your mention of nearby places of worship, as we strive to ensure that our guests have a comfortable and accommodating environment that meets their needs. Your satisfaction is important to us, and we look forward to welcoming you back in the future.
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Moeh A. J.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was very helpful, I couldn't find drinking water.
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Accommodation's Reply
10 Jun 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are pleased to hear that our staff was able to assist you during your visit, as we strive to provide excellent service at all times. We sincerely apologize for any inconvenience you faced in locating drinking water. Your comments are invaluable, and we will ensure that this matter is addressed promptly so that future guests can easily find what they need. Thank you once again for your input. We look forward to welcoming you back soon and providing an even better experience.
Indra K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Very friendly hotel staff, allows additional coffee facilities and refillable mineral water, location is next to the MRT
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Accommodation's Reply
10 Jun 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be very friendly and accommodating during your stay. It is our priority to ensure that all our guests feel welcomed and well taken care of. We are also pleased that you appreciated the option for additional coffee and refillable mineral water, as we strive to provide amenities that enhance your comfort and convenience. Moreover, we agree that our location next to the MRT offers a significant advantage for exploring the area, making travel more accessible for our guests. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future!
Debora S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
I stayed with 3 people and bought a room for 3 (queen and one single bed). The room space is small but clean, staff friendly, easy to get a bus and MRT.
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Accommodation's Reply
08 Jun 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found your room clean and our staff friendly during your stay. We appreciate your feedback regarding the room size, as we strive to provide comfortable accommodations for all our guests. It is also great to know that you found our location convenient for accessing public transportation options like the bus and MRT. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable stay.
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel gave me a birthday complimentary by free early check-in & 2 days breakfast. Thanks.
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our complimentary birthday offerings, including early check-in and two days of breakfast. It is our pleasure to celebrate special occasions with our guests, and we are thrilled that we could contribute positively to your birthday. Your satisfaction is very important to us, and we hope that your stay was memorable in every way. Should you have any further feedback or if there’s anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to welcoming you back soon!
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is next to the train station, very convenient to use MRT. There are many restaurants and shopping areas nearby.
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Accommodation's Reply
05 Jun 2025
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel conveniently located next to the MRT station, making your travels easier during your stay. We take great pride in our strategic location, which not only provides easy access to public transportation but also places you within close proximity to a variety of dining and shopping options. It is wonderful to know that you were able to enjoy these amenities. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit!
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I like this place because it's super close to the MRT station, and there are many places to eat around. Especially the Hong Kong Dimsum restaurant nearby has very nice staff; the restaurant opens until midnight so no matter how late you come home, you still have something to eat.
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Accommodation's Reply
05 Jun 2025
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you appreciate our convenient location near the MRT station, as well as the variety of dining options available in the area. It is wonderful to know that you enjoyed your visit to Dimsum Hongkong and found our staff there to be friendly and accommodating. We strive to create a welcoming atmosphere for all our guests, and it’s gratifying to hear that this was reflected during your visit. We also understand how important it is for our guests to have access to late-night dining options, and we are pleased that you found this feature beneficial. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room was quite small but very clean. So close to MRT bencoolen, just 5 mins walk to the nearest MRT station and bus stop. Overall, a really nice stay.
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Accommodation's Reply
05 Jun 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations clean and appreciated the proximity to MRT Bencoolen, making it convenient for your travels. We understand that room size can be a consideration for many guests, and we are pleased that despite this, you enjoyed a pleasant overall experience during your stay. Your satisfaction is our top priority, and we strive to provide a comfortable environment for all our guests. We hope to welcome you back in the future for another enjoyable visit.
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Farah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
A great hotel, near MRT station, and great staff.
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Accommodation's Reply
01 Jun 2025
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our establishment great and appreciated its convenient location near the MRT station. Moreover, it brings us immense joy to know that our staff made a favorable impression during your stay. We strive to provide exceptional service, and your kind words serve as a wonderful motivation for our team. We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable.
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The location is near MRT station and bus stop. The room is clean. It would be better if there was a bidet in the bathroom.
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Accommodation's Reply
30 May 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, being close to both the MRT station and bus stop, as well as appreciating the cleanliness of your room. We also appreciate your suggestion regarding the addition of a bidet in the bathroom. Your input is invaluable as we continuously strive to enhance our guests' experience, and we will certainly take this into consideration for future improvements. Thank you once again for your comments, and we hope to welcome you back soon!
Number of reviews per page
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