Overall Ratings & Reviews Berjaya Waterfront Hotel

Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again

Really nice place and beautiful view

Hotel close to immigration and port

The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.

This is my first time staying. So far, the room is comfortable and the hallway is very eye-catching with the clean red carpets covering the floor. There's 7-Eleven that's open 24/7 if I needed to grab anything. There are facilities that I can access such as a gym and pool, but I used their pool only, and it is open from 7 AM - 7 PM. I stayed there during the weekdays, so it wasn't crowded. The hotel is near local food restaurants, fast food, and just a few minutes away from the sogo midValley Mall (if you're planning to shop & have fun). On the other hand, the TV provided in the room isn't a Smart TV (no to Netflix). If you're planning on chilling, you need to bring your own projector. The parking can be waived, but you need to park inside the mall area which takes you about 10 minutes of walking to reach the hotel (a bit far and gloomy). So if you have a lot of luggage, just drop them first at the lobby before you park, or you can opt to pay RM15/day and park in front of the lobby area. Overall, my experience is amazing. I would like to return and stay again.

friendly staff and good service and comfortable hotel, highly recommended

The hotel's location is very strategic.

Very nice and relaxing stay here. Close to night restaurant and food stall. Nice pool and ferry view.

Have stayed at this hotel more than 10 times.

Highly recommended. Luxury hotel and next to the harbor.

The hotel staff is friendly, the rooms are comfortable and clean.

The Most Comfortable And Best Hotel Here..

Comfy enough for a good rest and sumptuous breakfast. Staff was friendly and helpful.

The food is delicious, especially the nasi lemak. The restaurant also serves complete food.

the room is small, like a rusunnawa

From check in, delivery of luggage to the room was accompanied by very good staff, the receptionist was very friendly, breakfast was delicious.

The hotel is nice and clean, just not very soundproof.

We are excited at first but when we entered the room I was shocked that its quiet old. Aircon was noisy, bedsheets old like its been used many times and towels are old bathtub was dirty, sink no cover. When your ring accidentally drop then its bye bye. First impression of the food was tastesless like we ordered the ayam penyet the ayam was like no taste and our order was so late to come even though it was late lunch and few people only was there. I hope the management would improve.

The hotel staff is very friendly, the restaurant is also okay, the rooms are also clean👍

Hotel with great tranquility, very comfortable