People often mention about Renai Hotel Kota Bharu (Formerly known as The Grand Renai Hotel)
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Distance to City Center (9)
Room Space (9)
Bedroom (9)
Variety (9)
Surroundings (8)
Staff Friendliness (8)
Ambiance (8)
Taste (8)
Accessibility (7)
Check-in/out Time (7)
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Traveler Reviews Renai Hotel Kota Bharu (Formerly known as The Grand Renai Hotel)
Number of reviews per page
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40
Customer reviews
JB
Jamaluddin B. M.
Leisure
8.5
/10
Reviewed 7 week(s) ago
The rooms were clean and very comfortable, with elegant décor. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting Kota Bharu. I was impressed by the efficient check-in/check-out process of the hotel.
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Accommodation's Reply
12 Jun 2025
Hi, thank you so much for your kind words and recommendation!
We’re delighted to hear that you enjoyed your stay — especially the cleanliness, elegant décor, and smooth check-in/out experience. It truly means a lot to know our team made your visit a pleasant one. We look forward to welcoming you back to Kota Bharu soon!
T***l
Leisure
10.0
/10
Reviewed 9 week(s) ago
Good location near city centre
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Accommodation's Reply
12 Jun 2025
Hi, thank you for your feedback!
We’re glad you enjoyed our strategic location near the city centre — it’s definitely one of the highlights our guests appreciate most. Hope to welcome you again soon!
muhamad b.
Business
10.0
/10
Reviewed 10 week(s) ago
Good place. Great location. Will stay again.
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Accommodation's Reply
12 Jun 2025
Hi, thank you for your feedback!
We’re glad you enjoyed our strategic location near the city centre — it’s definitely one of the highlights our guests appreciate most. Hope to welcome you again soon!
N***r
Staycation
10.0
/10
Reviewed 11 week(s) ago
me and my family.. reasonable price.. food is ok, close to the supermarket
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AM
Ahmad M. M.
Transit
10.0
/10
Reviewed 25 week(s) ago
Same as my previous review. All wonderful.
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AM
Ahmad M. M.
Transit
10.0
/10
Reviewed 25 week(s) ago
We chose Executive Twin Bedroom. The twin bed could accomodate our family of 5 (3 underage kids) fairly comfortable. The bed and pillows were comfy. Good lighting. Spacious room. Strong water pressure in the bathroom. Nice hot and cold water. We just stayed in the room the whole day because we were not feeling very well and we made the right decision staying at this hotel. Breakfast was also good in terms of variety and taste. We also decided to extend another night so we booked another night separately right after through traveloka.
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SB
Suraya B. M. A. K.
Business
5.8
/10
Reviewed 32 week(s) ago
For the price not worth it. Stayed for two nights and both nights gave me itchiness and the room was so dark no sunlight coming in. Basically its an old hotel. Don't mind the location though. Wouldn't want to stay again
1 people find it helpful
N***H
Leisure
9.1
/10
Reviewed 38 week(s) ago
Alhamdulillah.... comfortable... just the room .. dusty desk lamp.
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NL
Nor L. M. A.
10.0
/10
Reviewed 40 week(s) ago
Wide breakfast selection, hot beverages were fantastic.
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IHSANUDDIN B. I.
Leisure
10.0
/10
Reviewed 40 week(s) ago
Integrated, delicious food n will come back.
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C***A
Leisure
10.0
/10
Reviewed 43 week(s) ago
Excellent hospitality, will be there again in the next trip to Kota Bahru.
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N***a
Leisure
10.0
/10
Reviewed 46 week(s) ago
Excellent hotel, service and hotel accommodation was very good, the staff was freindly and helpful, will come again and stay to this hotel for future trip in kota bharu, keep up the excellent work 👍😊🤲.
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C***e
Leisure
10.0
/10
Reviewed 46 week(s) ago
Everytime we went to KB, we choose to stay in Grand Renai Hotel. Spacing room & breakfast delicious.
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EM
Eliza M.
Business
10.0
/10
Reviewed 50 week(s) ago
Good location, comfortable bed, cleanliness is satisfactory, the decoration is modern. This hotel had been newly refurbished. Good variety and tasty breakfast. Had a free upgrade to club floor at level 20 as other rooms were fully booked. Will definitely book this hotel again if I m in town.
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C***e
Staycation
10.0
/10
Reviewed 51 week(s) ago
The breakfast food are tasty & variety. I like very much croissant, roti kacang pool, and other foods. All tasty.
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Nazrul M.
8.8
/10
Reviewed 100 week(s) ago
Overall it was an awesome experience but, management should upgrade or repair some facilities such as the room's carpet & swimming pool facilities.
2 people find it helpful
Accommodation's Reply
11 Sep 2023
Dear Mr Nazrul, Thank you for staying with us. We appreciate your feedback. Our Hotel is constantly upgrading our products and service in stages to serve you better. Hope to see you again in future in better upgrades.
Ari H.
9.1
/10
Reviewed 105 week(s) ago
This hotel is quite old, but the service standard is the best in Kot Bharu. We love the charmy and helful staffs, great food for the restaurant.
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sn
siti n. a. a.
9.7
/10
Reviewed 113 week(s) ago
Very spacious and delicious breakfast buffet.
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WI
Wafa I.
10.0
/10
Reviewed 115 week(s) ago
Clean and tasty food happy to be there again.
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KA
KHAIRUL A. M.
8.5
/10
Reviewed 117 week(s) ago
Overall, we have a tremendous stay. The only thing the hotel management to improve is the room service meals. The food taste and presentation didn't match the price. Need to act on it immediately. Thanks.