Hotel staff is friendly, rooms are clean.

I left something behind and it's being kept by HK. Thank you for keeping it safe, Sis.

Everything good, especially the Gym 👍

Got a bonus upgrade from the hotel's mountain view, but the bathroom was less than clean, and the first night the bedcover smelled like someone had used it and was musty. The next morning, they asked for it to be replaced. Only then could I sleep soundly without feeling uncomfortable.

The 7th floor bathroom door handle is taped black 😄. The upstairs and side rooms are noisy, whether it's chairs or mattresses moving around 🤭.

Friendly hotel staff, good security, a wide variety of food, clean rooms, comfortable accommodations, and easy access to the city center. It was a real pleasure staying here.

Friendly hotel staff, good security, a wide variety of food, clean rooms, comfortable accommodations, and easy access to the city center. It was a real pleasure staying here.

Not bad, good service, clean room.

The hotel is comfortable, but the reception by the security and front office could be improved.

A very comfortable hotel in the middle of Magelang city which is quite cool with very clean air, suitable as a destination when visiting Magelang City, highly recommended.

This hotel is strategically located in the city center, clean, and quiet. We enjoyed our stay.

The hotel staff is friendly; however, the basement parking is a bit challenging for new drivers.

Very comfortable, excellent service, varied breakfast menu, and good room soundproofing. I've stayed here several times.

The best hotel in the Magelang area... From the ambiance, rooms, additional amenities to the diverse and definitely delicious food options. Thank you!!

good hotel, good service,

Clean rooms Friendly receptionist Breakfast lacks standard variety Based basement parking is cramped

The hotel is very clean and comfortable. Security should be increased at night, it is very difficult to cross the road because there is no security. The food taste should be improved, the food in a 4-star hotel tastes ordinary, different from other 4-star hotels. There are many menus but the taste is far from that of a 4-star hotel.

The hotel is clean and comfortable, the bed is good

I wanted to give it 5 stars, but my first impression wasn't very pleasant. Checked in on December 23rd. I arrived around 1:30 PM. I added an extra bed to the room and couldn't check in yet. It wasn't a problem, as check-in was at 2:00 PM. Another guest who asked the same question (early check-in, assisted by a different front office staff member) wasn't allowed either, and the front office staff member who handled the guest offered a welcome drink. The front office staff member who handled me didn't. Okay, no problem. Around 2:00 PM, there were several guests (who seemed to) want to check in. They were handled by another front office staff member, and they (apparently) were able to enter their rooms. This time, my husband asked if we could check in, but still couldn't. Okay, we complied. At 2:00 PM, I asked again if we could check in. The front desk staff member who handled me first asked the staff member in charge if the extra bed I ordered had been set up, and they said it hadn't. And I was already annoyed, waiting half an hour and there was no significant progress. Another front desk staff member (apparently the superior of the front desk staff member who handled me) when he saw me seemed annoyed, immediately handled me and said that the room was ready, only the extra bed would be later. Okay, the problem is cleared, my family and I were able to check in. Then I asked the front desk staff member who handled me if there wasn't a welcome drink, and then he informed me that we could have a welcome drink. Maybe the front desk staff member who handled me wasn't in a good mood because he was on vacation but he had to work, but he was professional. How to communicate with guests is important. You don't have to flatter them in any way, but communicating properly and providing reassuring information is possible. However, poor communication can negatively impact the overall rating of the hotel.

Strategic location, in front of the hotel there is a mini sports park, 100km to Artos Mall, 30 minutes to Borobudur, add breakfast, children pay 50% of the normal price, comfortable, clean, friendly, check in at 12.30.. only the sound of the elevator disturbs your sleep