Overall Ratings & Reviews Hotel Grandis

Traveloka (56)
Other sources (888)
8.6
Very Good
From 56 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.3

Location

8.8

Service and Facilites

8.5

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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Hotel Grandis

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40
Customer reviews
Chairul H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A Memorable Stay at Hotel Grandis Sabah My recent visit to Hotel Grandis Sabah was nothing short of delightful. From the moment I arrived, I was greeted with warm smiles and genuine hospitality that instantly made me feel welcome. The check-in process was smooth and efficient, setting the tone for a relaxing stay. 🏨 Ambience & Comfort The hotel’s interior was tastefully designed—modern yet cozy, with thoughtful touches that added character. My room was impeccably clean, well-appointed, and offered a serene view that made mornings especially refreshing. The bed was exceptionally comfortable, ensuring restful nights throughout my stay. 🍽️ Dining Experience One of the highlights was the dining experience. The breakfast buffet featured a wide variety of local and international dishes, all beautifully presented and delicious. The staff were attentive and eager to accommodate special requests, which added a personal touch to each meal. 🛎️ Service & Staff What truly stood out was the level of service. Every staff member I encountered was courteous, professional, and genuinely eager to assist. Whether it was arranging transportation, offering local recommendations, or simply checking in to ensure my comfort, their dedication was evident. 🌴 Location & Surroundings Situated in a convenient area, the hotel provided easy access to nearby attractions and amenities. Whether I was exploring the city or enjoying quiet moments at the hotel, everything felt within reach. ✨ Final Thoughts Hotel Gramdis Sabah exceeded my expectations in every way. It wasn’t just a place to stay—it was a place to feel at home. I left with wonderful memories and a strong desire to return. Highly recommended for anyone seeking comfort, quality, and heartfelt hospitality.
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Accommodation's Reply
17 Sep 2025
Dear Chairul, Thank you so much for your feedback! We're glad to hear that overall you had a pleasant stay with us. Hopefully, we’ll have the chance to welcome you back again for another stay! Sincerely, Norfaraziella MJ, Reservation Manager
Claris A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 138 week(s) ago
I hope the grandis hotel can improve the quality of the food. Breakfast food is not very satisfactory. Not tasty. Thank you.
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Somdul K.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 171 week(s) ago
1. The 4 star hotel but no free car park. I will park a car at Suria Shopping Mall and charge 18 RM for 1 night stay. 2. The towel was tear and old (see picture) 3. The tub and shower faucet turning adjustable was broken (see picture) 4. Air conditioner can not control the temperature. (so cold) 5. The room with sea view but no view because the view has the other nearby building construction. 6. Small swimming pool. So sad for choosing this hotel☹️☹️.
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Siew M.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 180 week(s) ago
Great location. BUT the parking space is by the side of the hotel building and limited PLUS no free parking (RM10/entry). Thanks.
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eddy R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 200 week(s) ago
cozy and spacious room with strategic location
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RAMLAH BINTI ABDUL HAMID ALWI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 208 week(s) ago
+Superior king bed was comfy.+ Room service food were satisfying for the taste & portion.+ Tip top hygiene.+ Tip top front desk team.+ Easy access to Suria Shopping Mall.-Breakfast was so-so. It was tasteless. Kalah2 rasa makanan hospital. I didn't go for breakfast the next morning even though I already paid for it. The pastry served should be kept warm in my opinion.-Centralized aircon.- Vibrating echo noise, no clue from where. Even the window glass kept vibrating.-Be ready with no parking if you bring your own car. Will I stay again? Certainly yes! Just a big no for the tasteless breakfast.
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Faiznur Azwah Binti Abdul Hamid
icon-origin-TRAVELOKA
8.5
/10
Reviewed 211 week(s) ago
The room is spacious. 1 minute to the mall (the best). Though it has several parking, you can choose inside the mall or outside the hotel (make sure to find new parking for your car before 9 or 10 am or as early as possible). I'm satisfied with the room. The staff is helpful too.
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Muhamad
icon-origin-TRAVELOKA
5.4
/10
Reviewed 255 week(s) ago
The reception is not welcoming us. he is not helpful. They serve us like we a beggar. Difficult to find a parking. I book this hotel because it connecting to a mall but unfortunately the door it not avail. not a family friendly hotel. The breakfast is lousy definitely not coming again event they give a free stay.
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Silvianti
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 413 week(s) ago
Clean, comfortable, good breakfast, delicious food viriasi suits all circles. Place together with the mall. Reservation counter very helpful and friendly.
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chong
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 413 week(s) ago
Overall is great and location is very convenient... Will try again...
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AMLY B. A. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 424 week(s) ago
Awesome experience and service
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Mohamad F. b. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 445 week(s) ago
My room is very spacious and comfortable. Their staffs are helpful.
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syra l. m.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 456 week(s) ago
Everything was great, friendly staffs, most of all excellent view of the sea and islands from our room.
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NOOR L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 458 week(s) ago
Inconvenient to get through car park at night or early morning.. has to go behind loading bay lift get through car park...
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Hamid Bin Idris
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 462 week(s) ago
Overall I would say it was a pleasant stay with a great view of sea, room was quiet, staff were humble and comfortable with the room utilities
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