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Dorsett Grand Labuan

Explore Dorsett Grand Labuan

Overall Ratings & Reviews Dorsett Grand Labuan

Traveloka (108)

Other sources (154)

8.8

Very Good

From 108 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Dorsett Grand Labuan

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Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Activity Option (1)

Check-in/out Time (1)

Variety (1)

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Traveler Reviews Dorsett Grand Labuan

Number of reviews per page

20

40

Customer reviews

L***y

Business

10.0

/10

Reviewed 13 week(s) ago

Stayed here for a business trip. Very nice.

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Accommodation's Reply

02 Sep 2026

Dear L***y, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, The Management

L***y

Business

10.0

/10

Reviewed 13 week(s) ago

Nice place. Stayed one night for a business trip.

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Accommodation's Reply

02 Sep 2026

Dear L***y, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, The Management

L***y

Business

10.0

/10

Reviewed 13 week(s) ago

Will come back again. Nice place to stay in Labuan.

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Accommodation's Reply

02 Sep 2026

Dear L***y, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, The Management

MY

Muhammad Y.

Business

7.0

/10

Reviewed 83 week(s) ago

Good. But until now the deposit return 70ringgit still not received in my bank account. It already more than 2 week. Please contact me in my email

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jM

jafferi M. H.

9.7

/10

Reviewed 149 week(s) ago

All staff attitude best good soft full friendly comparative.

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Accommodation's Reply

16 Nov 2023

Dear Jafferi Syed Mashhood Hussain, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad

SY

Susana Y.

5.7

/10

Reviewed 151 week(s) ago

1. The hotel is quite old and dusty and very dirty. 2. Towels and other things are dirty (not clean) 3. Breakfast is just ordinary. 4. The terrace has a lot of bird droppings and is dirty with dust. 5. The hotel should be 2 stars.

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Accommodation's Reply

07 Nov 2023

Dear Mohammad Jusuf Adi, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad

MR

Muhammad R.

8.5

/10

Reviewed 163 week(s) ago

Good time for breakfast. Start at 6:00 up to 10:00

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Accommodation's Reply

28 Aug 2023

Dear Fajar Sidik Hartono, Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan. Best regards, Faridah Ahad

Sabarudin b. H.

Business

9.4

/10

Reviewed 373 week(s) ago

Best hotel to stay in Labuan. Walking distance to city centre. Easy and fast during check in. Room is spacious and clean. love it.

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MA

MAIZATUL A. M.

9.7

/10

Reviewed 413 week(s) ago

The room is spacious, staff are friendly, breakfast could have been better however. Would come here again. Overall it was a pleasant stay.

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AM

Azlisham M.

Business

8.5

/10

Reviewed 414 week(s) ago

Th hotel was fine and meet my expectation.

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D LAI LA

6.2

/10

Reviewed 416 week(s) ago

Since check in till checkout the air condition was so bad not working well, very hot in the room..

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RY

Rodney Y. C. K.

Business

8.8

/10

Reviewed 429 week(s) ago

Convenient and great location to stay

1 people find it helpful

NB

Norhannisah B. A. D.

Family

9.7

/10

Reviewed 437 week(s) ago

Beautiful view from our hotel room. Very near the shopping complex. Room was spacious and comfortable. We really enjoy our stay at Dorsett Labuan.

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Norhannisah Binti Ahmad Daud

Family

9.7

/10

Reviewed 437 week(s) ago

My 1st time to Dorsett Labuan & it was a wonderful experience. The view from my hotel room was very nice. Room was comfortable & my kids enjoy our stay very much.. Great service.

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M

Munzir

Romantic

8.5

/10

Reviewed 440 week(s) ago

pleasant stay. good place to stay. strategic location

1 people find it helpful

MK

Mohd K. B. A. M.

Family

9.7

/10

Reviewed 443 week(s) ago

Good front desk and clean room

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AJ

Amanda J. H.

Family

9.1

/10

Reviewed 444 week(s) ago

Thumbs up for room amenities. Attention should be given for pillow comfort and condition. Cleanliness on the room verandah can be improved.

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JANSHAH MOKTAR

Family

9.7

/10

Reviewed 448 week(s) ago

Best for family vacation. All have.

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Nb

Norazizah b. a. k.

Family

9.7

/10

Reviewed 448 week(s) ago

Great. Will go next time.

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NF

Nur F.

Family

9.7

/10

Reviewed 454 week(s) ago

Very good. I think it is the best hotel I have been to in Labuan. Definitely will come back.

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Number of reviews per page

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