8.0
Very Good
From 5,557 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

8.1

People often mention about Amaris Hotel Season City Jakarta
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Staff Friendliness (36)
Bathroom (31)
Ambiance (30)
Bedroom (29)
Accessibility (28)
Hotel Area (25)
Surroundings (24)
Variety (23)
Distance to City Center (21)
Taste (21)
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Traveler Reviews Amaris Hotel Season City Jakarta

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40
Customer reviews
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It's very comfortable, always stay here whenever I have work, friendly staff, clean place, delicious breakfast.
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M***a
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Staycation
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8.3
/10
Reviewed 2 week(s) ago
The room was okay. The staff was friendly. The toilet was clean, but there was a small stain on the mattress, but it seemed like a difficult stain to clean. The towels were dry and usable, but they were a bit uncomfortable due to the unpleasant odor.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience during your recent visit, it is from reviews like these that we learn and use them to improve. We strive to provide an exceptional guest experience, and in this case, it was clear that we fell short, particularly regarding the stains and the inadequate towels. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely,
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Julius S. T.
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Medical
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9.6
/10
Reviewed 2 week(s) ago
All good and impressive, nice to stay here.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Julius, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Amaris Hotel Seasons City Jakarta
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T***y
icon-Leisure
Leisure
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6.2
/10
Reviewed 4 week(s) ago
The hotel room wasn't cold at all even though the temperature was 16 degrees, and it leaked after moving rooms twice. I was disappointed.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it is from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short, especially regarding the air conditioning. If you give us the opportunity to earn your trust again, we will assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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G***t
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
There are many cockroaches in the room, as well as in the bathroom. Very uncomfortable.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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m***d
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
This is my first time staying at a hotel. There were cockroaches, lots of insects in the bathroom, the sheets looked like they hadn't been changed (lots of spots) and the AC was leaking (not cold).
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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Susana J.
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
Close to everywhere. Want to go to PIK or Sarinah is easy. Near Duri Station. Surrounded by many food courts.
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Accommodation's Reply
12 Jun 2025
Dear Mrs. Susana J,. Warm greetings from Amaris Hotel Season City, Jakarta. Thank you for choosing us as your accommodation choice during your activities in Jakarta. It is a pleasure to be able to provide the best service for you. Hopefully this will be a spirit for the team to improve even better. As additional information, besides being located inside the Mall, the hotel location is also very close to transportation bus way stops, toll gates to Soekarno-Hatta International Airport, Gelora Bung Karno and Jakarta Aquarium. Thank you for the review given and we look forward to Mrs. Susana on her next visit to Amaris Hotel Seasons City, Jakarta. Regards,. Hotel Manager
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L***a
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
Initially we booked for two nights, but because we were comfortable staying there we added another night. The hotel's location is very strategic, directly connected to a 24-hour busway stop, making it easy to get anywhere.
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Accommodation's Reply
07 Jun 2025
Dear Ms. Listya,. Warm greetings from Amaris Hotel Season City, Jakarta. Thank you for choosing us as your accommodation choice when visiting Jakarta. It is a pleasure to be able to provide the best service for you. Hopefully this will be an encouragement for the team to improve it to be even better. For your information, besides being located inside the Mall, the hotel location is also very close to transportation busway stops, toll gates to Soekarno-Hatta International Airport and even to PIK2, Gelora Bung Karno and Jakarta Aquarium. Once again, thank you for the review given and we look forward to welcoming you at Amaris Hotel Seasons City, Jakarta on your next visit. Regards,. Hotel Manager
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L***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 7 week(s) ago
very strategic location, right behind Krendang street, there are many Kalimantan culinary delights, in front of the Amaris Hotel there is a 24-hour busway stop, the breakfast is delicious, the menu is varied, the menu changes every day so you don't get bored, the staff are friendly, highly recommended
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2 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Ms. Listya, Warm greetings from Amaris Hotel Season City, Jakarta. Thank you for always choosing us as your accommodation during your activities in Jakarta. It is a pleasure to be able to provide services that meet your expectations. Hopefully this will be a spirit for the team to improve the quality and variety of menus for our guests. Once again, thank you for the review given and we look forward to welcoming you back to Amaris Hotel Seasons City, Jakarta on your next visit. Regards,. Hotel Manager
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J***s
icon-Leisure
Leisure
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6.9
/10
Reviewed 8 week(s) ago
The comfort inside the jamar is very lacking, because it is very hot, the AC is not cold
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Accommodation's Reply
01 Jun 2025
Dear Sir/Madam, Warm greetings from Amaris Seasons City - Jakarta, Thank you for choosing our hotel as your accommodation choice when visiting Surabaya. It is a pleasure to be able to provide services for you during your stay. We apologize for the inconvenience caused by the room's AC. It will be the team's concern to be better and ready again in room service. Hopefully this will make us enthusiastic to continue to improve the quality of our rooms. Thank you for the review given and we look forward to your visit with a better experience on your next visit. Regards, Hotel Manager
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
very friendly staff easy check in, quiet room atmosphere
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Accommodation's Reply
10 May 2025
Dear Sir/Madam. Warm Greetings From Amaris Hotel Seasons City Jakarta! Thank you for your time to give your rating and review of Amaris Hotel Seasons City Jakarta on Google. We will continue to improve our services, cleanliness and facilities. We look forward to your visit and your colleagues at Amaris Hotel Seasons City Jakarta on your next visit to Jakarta. Regards. Amaris Hotel Seasons City
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M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
The water from the shower is not strong, the tap in the sink makes a loud noise while sleeping, the pillows are very dirty.
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Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Amaris Seasons City Hotel as your accommodation option while in Jakarta. Thank you also for your review and feedback. We apologize for any inconvenience caused. Any suggestions and input from you will help us to provide better service in the future. We would be very happy and always look forward to your return with a better experience. Best Regards, Amaris Hotel Seasons City Management.
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Duniadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The AC is not cold, so don't stay there. Room 3080.
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Accommodation's Reply
05 May 2025
Dear Mr. Duniadi, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Amaris Seasons City Hotel as your accommodation option while in Jakarta. Thank you also for the reviews and feedback provided. We apologize for any inconvenience caused. Any suggestions and input from you will enable us to provide better service in the future. We would be very happy and always look forward to welcoming you back with a better experience. Best Regards, Amaris Hotel Seasons City Management.
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n***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Satisfied from the service to the food. Then easy to go anywhere if you want to shop just go down to the mall. Strategically located.
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Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Amaris Seasons City Hotel as your accommodation option while in Jakarta. Thank you very much for your excellent review of Amaris Seasons City, because every assessment, suggestion and input from you will make us provide better service in the future. We will be very happy and always look forward to your return. Best Regards,. Amaris Hotel Seasons City Management
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Recommended according to its class, close to shopping centers, close to the city center.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Amaris Hotel Seasons City Jakarta
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Agustini
icon-Leisure
Leisure
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8.3
/10
Reviewed 16 week(s) ago
The staff is friendly. But the room has a lot of small cockroaches so it's not comfortable.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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E***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 17 week(s) ago
When staying, we were given a room a bit behind because the rooms in the front area were being repaired. At night, the noise above the room was very disturbing to rest. Otherwise, there were no problems.
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3 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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ng Miau t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Clean, good service, friendly staff, easy access everywhere
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1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Mr./Mrs. Ng Miau T, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Amaris Seasons City Hotel as your accommodation option while in Jakarta. Thank you very much for your excellent review of Amaris Seasons City, because every assessment, suggestion and input from you will make us provide better service in the future. We will be very happy and always look forward to welcoming you back. Best Regards,. Amaris Hotel Seasons City Management.
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The hotel is located inside a mall so there are lots of food options around.
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Accommodation's Reply
03 Mar 2025
Dear Mrs. Claudia, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Hotel Amaris Seasons City as your choice of accommodation while in Jakarta. Thank you very much for your excellent review of Amaris Seasons City, because every assessment, suggestion and input from you will make us provide better service in the future. We will be very happy and always look forward to Mrs. Claudia's return. Best Regards,. Amaris Hotel Seasons City Management.
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H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
Very good service, friendly
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2 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Mr. Herianto, Warm greetings from Amaris Hotel Seasons City. We would like to thank you for choosing Amaris Seasons City Hotel as your accommodation option while in Jakarta. Thank you very much for your excellent review of Amaris Seasons City, because every assessment, suggestion and input from you will make us provide better service in the future. We will be very happy and always look forward to Mr. Herianto's return. Best Regards,. Amaris Hotel Seasons City Management.
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Number of reviews per page
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