ibis Styles Jakarta Airport

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Overall Ratings & Reviews ibis Styles Jakarta Airport

Traveloka (5,303)
Other sources (825)
8.4
Very Good
From 5,303 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about ibis Styles Jakarta Airport
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Accessibility (77)
Staff Friendliness (69)
Ambiance (62)
Bedroom (62)
Hotel Area (50)
Room Space (49)
Bathroom (49)
Taste (47)
Variety (44)
Check-in/out Time (43)
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Traveler Reviews ibis Styles Jakarta Airport

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Customer reviews
S***i
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Transit
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10.0
/10
Reviewed 1 week(s) ago
The staff are friendly, thank you
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D***a
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9.7
/10
Reviewed 1 week(s) ago
Staying at Ibis Styles is very comfortable, close to Soekarno-Hatta Airport, so you don't have to worry about catching a flight. The service is excellent and friendly, and it definitely makes you want to come back again.
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D***i
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9.4
/10
Reviewed 2 week(s) ago
Nice hotel for waiting for the flight, prices are stable, maybe it will be good when the hotel has free airport transport 😌
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I***r
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10.0
/10
Reviewed 3 week(s) ago
Thanks for Ibis Style Airport for hospitality. Success for us
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F***n
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10.0
/10
Reviewed 3 week(s) ago
Nice and friendly, easy to access
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A***a
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
Thank you for a nice stay at Ibis Hotel Near Airport Soetta
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Said H.
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Transit
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10.0
/10
Reviewed 4 week(s) ago
Alhamdulillah, this is our second stay here. Five-star service ⭐️⭐️⭐️⭐️⭐️. The staff is friendly, informative, and responsive. The rooms and hotel area are clean. Awesome.
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J***o
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8.8
/10
Reviewed 4 week(s) ago
Friendly hotel staff, close to city center
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S***y
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Transit
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8.1
/10
Reviewed 5 week(s) ago
The staff service was good, but the lighting in the room seemed to be dim, and there were no bottled drinks provided in the room, so at night we had to go to the corridor to fill up our drinks from the dispenser, which was very inefficient for the price of the room.
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Linda H.
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Transit
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10.0
/10
Reviewed 7 week(s) ago
It’s a good place to stay as a family, and it’s very near the airport.
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Accommodation's Reply
16 Mar 2026
Dear Bu Linda, We very much appreciate your comments regarding your last current stay at the ibis Styles Jakarta Airport. It is always a pleasure to see your nice word and trust on us . I will share your comments with our team in my management Morning Briefing. I am sure that this feedback will serve as an encouragement to all of our talent as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ulil AZMI General Manager
L***i
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10.0
/10
Reviewed 7 week(s) ago
Clean room and bathroom. Friendly staff.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of the room and bathroom, as well as the friendliness of our team. Your comments mean a lot to us. We look forward to welcoming you again soon at Ibis styles Jakarta Airport Cheers, Ulil AZMI General Manager
V***a
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Transit
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9.7
/10
Reviewed 8 week(s) ago
The staff was friendly, the air conditioning, TV, and water heater worked well, it was clean, comfortable, and the check-in and check-out process was super easy. The breakfast menu was very varied and delicious! Thank you so much!
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our friendly staff, the cleanliness and comfort of the room, as well as the well-functioning AC, TV, and water heater. We’re also happy to know that the check-in and check-out process was easy, and that you liked the variety and taste of our breakfast. Your kind words truly mean a lot to our team. We look forward to welcoming you again soon. Kind regards, Ulil AZMI General Manager
Eva T. S. B.
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9.7
/10
Reviewed 8 week(s) ago
Staying with family at this hotel is a real treat because of its central location. Traveling to Pantai Indah Kapuk or BSD City is easily accessible thanks to its proximity to the toll road. So, it's very strategically located... Highly recommended!
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Accommodation's Reply
11 Mar 2026
Dear Bu Eva, Thank you so much for your wonderful review. We’re truly happy to hear that you and your family had an enjoyable stay with us. It’s great to know that you found our location convenient and strategic, with easy access to the toll road and close to areas like Pantai Indah Kapuk and BSD City. We’re also delighted that this made your trip more comfortable and enjoyable. Your recommendation means a lot to us, e-WOM is great influencer now, appreciate for it Bu Eva, and we truly look forward to welcoming you and your family again on your next visit. Kind regards, Ulil AZMI General Manager
i***m
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Business
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10.0
/10
Reviewed 10 week(s) ago
Friendly, comfortable and fun
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I***y
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8.7
/10
Reviewed 11 week(s) ago
The rooms are pricey if you book directly, the smoking ones really smell of ash, and the restaurant, oh my, looks like the potatoes and eggs are old and not fresh.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations, particularly regarding the room condition and the freshness of the food at the restaurant. Please rest assured that your comments have been shared with our team for review and improvement. Personally I have discussed with executive Chef to do corrective action immediately We truly appreciate your feedback and hope to have the opportunity to welcome you again for a better experience. Best Regard, Ulil AZMI General Manager
R***d
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Strategic location, close to the airport. The room was decent, but the floor and bathroom were stained. The elevator also had stains, likely due to age. The restaurant was undergoing renovations, so the cooking was done at Ibis Budget. I ordered the chicken soto, which was delicious and the portion was large. The service was also good. Breakfast, with a moderate menu, was decent. A free shuttle bus was provided to the airport.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for sharing your detailed feedback. We are pleased to hear that you appreciated our strategic location near the airport, the airport shuttle service, as well as the taste of the soto ayam and the service from our team. At the same time, we apologize for the condition of the room and lift floors you noticed. Your comments have been shared with our team for further attention. We also appreciate your understanding while our restaurant is undergoing renovation. We hope to welcome you again on your next visit. Best Regard, Ulil AZMI General Manager
Verified Traveler
icon-Business
Business
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10.0
/10
Reviewed 13 week(s) ago
Very close access to the airport and the hotel atmosphere is comfortable and clean and not noisy.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for your kind feedback. We’re happy to hear that you enjoyed our convenient location near the airport and found the hotel comfortable, clean, and quiet. We look forward to welcoming you again on your next visit. Kind regards, Ulil AZMI General Manager
M***a
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
Good place, nice ambiance. Come and try it yourself!
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M***i
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10.0
/10
Reviewed 13 week(s) ago
Very close to the airport...
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B***a
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10.0
/10
Reviewed 14 week(s) ago
The staff is helpful, the hotel is clean and I often stay here when I'm in transit, always a great experience.
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