First time staying here, OMG I really like it because I only had lunch, while waiting for the key we can access the restaurant where we can relax for a while while having free tea time, it's really nice.. The staff are friendly and very helpful, when we enter the room everything is really detailed😍, especially the breakfast ommoooo all the food stalls are complete and delicious, the dessert uhh I really like it, the room charge rate is a bit pricey but it's worth it especially the view of Bundaran HI at night hee.. Love it so much🥰

Location is superb, service is excellent.

Great location in central city Jakarta.

Pleasant, satisfying service.

The service was excellent, the staff were friendly and helpful. We received a special treat for our birthday celebration. Thank you very much, MO Jakarta ❤️

Amazing experience. So clean and neat. Elegant design, family friendly staff, various good amenities, and amazing location.

Very warm in every aspect ❤️

5 stars hotel but the wifi network capability is relatively slow

Staying at the Mandarin Oriental Hotel is the best choice. I booked a deluxe room and was upgraded to a room with a view of the Hotel Indonesia roundabout. The food is delicious, the service is excellent, and the staff are all friendly. Excellent. 👍👍Success and continued success to Mandarin Oriental Hotel

Delicious food, comfortable atmosphere, super clean, and friendly staff. An unforgettable experience❤️

very strategic and we got complimentary anniversary cake and decor! thankyou

From a room upgrade to a welcome treat to a sumptuous breakfast to helpful tips, this hotel and its staff went above and beyond!

The staff is friendly, the food is delicious, it's close to the mall, the rooms are comfortable.

Right next to the German embassy, which was a convenient spot to stay and came on time for the visa appointment. Nice foods and room.

The room is very spacious and clean. Staff were friendly.

I stayed at the Mandarin Oriental Jakarta, booking a Mandarin Suite with View on Traveloka for one night. My expectations were high because Mandarin Oriental is known as a luxury hotel brand. However, the room I was given was an Urban Suite, not a Mandarin Suite with View, as I had imagined from the Traveloka description. I felt misled, especially on a booking platform like Traveloka. Furthermore, I was unable to secure a complimentary room deal from Mandarin Oriental regarding this disappointment. Therefore, I feel the value and service I expected from Mandarin Oriental did not meet my expectations. My suggestion is that the hotel should: 1. Be more transparent in displaying room types on all online platforms. 2. Provide the best service to maintain the Mandarin Oriental brand standards. I am very disappointed because this experience fell far short of my expectations. I am very disappointed.

Spacious room, monument view always

The hotel staff was very friendly, check-in was fast and clear, the room was spacious and clean, with a great view directly to the Welcome Monument, close access to the GI and PI stations, and the MRT and bus stops. Breakfast had a wide selection and was delicious overall, thank you!

Everything’s perfect... Best of the best among the city...

Stunning!!!! Best service, 5 stars hotel in Jakarta!!!!