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Explore 1O1 URBAN Jakarta Kelapa Gading

Traveloka (13,560)

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8.7

Very Good

From 13,560 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about 1O1 URBAN Jakarta Kelapa Gading

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Staff Friendliness (986)

Bedroom (951)

Ambiance (916)

Hotel Area (914)

Accessibility (891)

Room Space (869)

Bathroom (867)

Distance to City Center (838)

Family Friendly (811)

Surroundings (808)

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Traveler Reviews 1O1 URBAN Jakarta Kelapa Gading

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Customer reviews

H***s

Business

8.3

/10

Reviewed 6 hour(s) ago

My honest review for this hotel: the room was pretty big and spacious. The food quality was so-so, the main course especially needs improvement. But the food variety was really great, even though the taste was just okay. Note: During breakfast, a restaurant staff member broke the cereal container, which was a bit annoying. This staff member also dropped my spoon the previous week and removed the plate I was eating from without asking (since this was my third stay). Hopefully, the staff's hospitality can improve.

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Moh N.

10.0

/10

Reviewed 3 day(s) ago

All staff are super friendly, comfortable place, have been regular customers since the Covid era until now

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Accommodation's Reply

27 Jul 2025

Dear Mr./Ms. Moh N, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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Fatimah A.

Staycation

10.0

/10

Reviewed 3 day(s) ago

I had a great stay at this hotel! The room was clean, comfortable, and quiet. The staff were very friendly and helpful. The location is perfect – close to 3 malls. Wi-Fi was fast and everything worked well. I would definitely stay here again!

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Accommodation's Reply

27 Jul 2025

Dear Mr / Mrs Fatimah A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager

D***e

Staycation

9.4

/10

Reviewed 3 day(s) ago

The service was good, and the room was okay. However, there was a problem: the hot water kettle wouldn't turn on, as it seemed broken. Overall, 8.5/10. The service was assisted by Mr. Yuuki.

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Windarto

10.0

/10

Reviewed 4 day(s) ago

Nice hotel, big room smells good, service is really good, sis Yuuki

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Accommodation's Reply

29 Jul 2025

Dear Mr./Ms. Windarto, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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J***i

10.0

/10

Reviewed 4 day(s) ago

Thank you to Mr. Yuki for the timely, friendly, and fast check-in process. It was very helpful for my first time staying here.

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Accommodation's Reply

29 Jul 2025

Dear Mr./Ms. J*i, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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Fajar M.

10.0

/10

Reviewed 4 day(s) ago

Thanks Mas Yuukii, the service is really good

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Accommodation's Reply

29 Jul 2025

Dear Mr./Ms. Fajar M., Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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S***s

Business

10.0

/10

Reviewed 4 day(s) ago

comfortable, friendly staff

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A***i

10.0

/10

Reviewed 4 day(s) ago

There's no need to doubt it, the service is the best, and the food is also delicious 👌🏻

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Accommodation's Reply

27 Jul 2025

Dear Mr./Ms. A*i, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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B***n

Leisure

8.5

/10

Reviewed 5 day(s) ago

It's quite good, the receptionist is friendly and nice.

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Accommodation's Reply

25 Jul 2025

Dear Mr./Ms. B*n, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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Andre A.

Staycation

10.0

/10

Reviewed 5 day(s) ago

The hotel staff was very friendly at check-in and check-out and the process was fast.

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Accommodation's Reply

26 Jul 2025

Dear Mr./Ms. Andre A, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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J***i

9.4

/10

Reviewed 5 day(s) ago

Thank you, Sis Jasmine, for your service.

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Accommodation's Reply

27 Jul 2025

Dear Mr./Ms. J*i, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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P***i

Leisure

10.0

/10

Reviewed 5 day(s) ago

Comfortable and clean... Good food

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1 people find it helpful

Accommodation's Reply

24 Jul 2025

Dear Mr./Ms. P*i, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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PAHLEVI R. P.

9.4

/10

Reviewed 6 day(s) ago

Great check-in assisted by Rahma

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Accommodation's Reply

27 Jul 2025

Dear Mr./Ms. Pahlevi R.P., Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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R***a

10.0

/10

Reviewed 6 day(s) ago

Very happy with the satisfactory service, good job

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Accommodation's Reply

27 Jul 2025

Dear Mr./Ms. R*a, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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S***t

10.0

/10

Reviewed 6 day(s) ago

Very good. Great service, great restaurant. The receptionist was very sweet, best regards to Ms. Rahma.

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1 people find it helpful

Accommodation's Reply

26 Jul 2025

Dear Mr./Ms. S*t, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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Bahruddin F.

10.0

/10

Reviewed 7 day(s) ago

Thanks Mas Yuki, the service is very friendly

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Accommodation's Reply

26 Jul 2025

Dear Mr./Ms. Bahruddin F, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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R***a

9.4

/10

Reviewed 1 week(s) ago

Check-out was quick with Ms. Rahma. The room was cool and clean.

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Accommodation's Reply

25 Jul 2025

Dear Mr./Ms. R*a, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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Bayu A. O.

10.0

/10

Reviewed 1 week(s) ago

Thanks Mas Yuukki, the service is okay

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Accommodation's Reply

25 Jul 2025

Dear Mr./Ms. Bayu A.O., Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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o***l

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, the service is very good

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Accommodation's Reply

23 Jul 2025

Dear Mr./Ms. o*l, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Ledya Shelfy, Hotel Manager

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