I***l

Leisure

8.0

/10

Reviewed 2 week(s) ago

Good, but the toilet is not very clean.

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Erliaty L.

Leisure

8.5

/10

Reviewed 2 week(s) ago

Near food places, near Transjakarta bus stops

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Widia N.

Leisure

10.0

/10

Reviewed 2 week(s) ago

comfortable and quiet..only the hallway lights are dark

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Benedictus R. Y. I.

Business

10.0

/10

Reviewed 2 week(s) ago

Friendly receptionist and breakfast team

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Accommodation's Reply

08 Jun 2026

Dear Mr./Mrs. Benediktas R.Y.I., From Amaris Susilo Grogol Jakarta, we respectfully request the opportunity to welcome and serve you during your stay. We are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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T***a

8.7

/10

Reviewed 3 week(s) ago

The room was very noisy, with sounds from outside filtering in, making it hard to sleep. However, the breakfast menu was quite varied and quite tasty.

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Accommodation's Reply

08 Jun 2026

Dear Ms./Mrs. T*a, This is a message of our deepest respect from Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, The Hotel Manager

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A***Y

Business

10.0

/10

Reviewed 4 week(s) ago

Comfortable hotel for a short business trip.

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Accommodation's Reply

02 Jun 2026

Dear Mr./Ms. A*y, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta

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D***i

Medical

8.5

/10

Reviewed 4 week(s) ago

All was good, except for the slow trolley assistance at check-out and the less responsive security.

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Accommodation's Reply

02 Jun 2026

Dear Mr./Ms. D*i, Sincerely, Hotel Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Hotel Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Hotel Amaris Susilo Grogol - Jakarta. Sincerely, The Hotel Manager, Amaris Susilo Grogol - Jakarta

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l***n

Business

5.0

/10

Reviewed 5 week(s) ago

The female employee never smiled. The fried rice was already gone before 8 o'clock.

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Accommodation's Reply

02 Jun 2026

Dear Mr./Mr. I*n, Sincerely, Hotel Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Hotel Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Hotel Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta

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M***i

Business

9.1

/10

Reviewed 8 week(s) ago

An affordable hotel with easy access to everything. However, once again, you get what you pay for. I got a room with a weak AC (the AC swing was broken), but the free breakfast was quite varied for the price. The staff was very friendly and helpful. Overall 3/5

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Accommodation's Reply

06 May 2026

Dear Mr./Ms. M*i, This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We will take your feedback into consideration for future stays. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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R***a

8.5

/10

Reviewed 9 week(s) ago

So far all stays have been safe and comfortable, commensurate with the price.

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Accommodation's Reply

28 Apr 2026

Dear Ms./Mrs. Ra, This is a brief message from Amaris Susilo Grokol - Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grokol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grokol - Jakarta. Sincerely, Hotel Manager

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Zeky A.

Staycation

10.0

/10

Reviewed 9 week(s) ago

It is highly recommended to stay here.

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Accommodation's Reply

21 Apr 2026

Dear Ms./Mrs. Seki A., Greetings from Amaris Susilo Grogol Hotel in West Jakarta. Thank you for staying with us. We are honored to receive your compliments on our service. We hope to welcome you back to Ambon for your next vacation. Thank you again for choosing Amaris Susilo Grogol Hotel for your comfortable stay. Thank you very much. Sincerely, The Hotel Manager

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C***i

8.5

/10

Reviewed 10 week(s) ago

Friendly staff, decent rooms, food also fits the price

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Accommodation's Reply

21 Apr 2026

Dear Valued Guest, Amaris Susi Logoghor Hotel, located in West Jakarta, thanks you for choosing our hotel. We are deeply grateful for the opportunity to provide you with a comfortable and pleasant stay. We are honored to receive your compliments regarding our service. We hope to welcome you back to Ambon on your next trip. Thank you again for choosing Amaris Susi Logoghor Hotel. We will continue to strive to provide you with a truly friendly stay. Sincerely, Hotel Manager

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R***i

8.5

/10

Reviewed 11 week(s) ago

ok, breakfast menu lacks choice

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Accommodation's Reply

09 Apr 2026

Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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Zeky A.

10.0

/10

Reviewed 12 week(s) ago

This was my first time staying at the Amaris Hotel Grogol. It's easy to access and has plenty of food options nearby. The hotel grounds and bathrooms are clean, and the breakfast buffet is also a highlight, so we had plenty of choices. The staff, from the security guards to the staff, were also friendly. I'll definitely be back.

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Accommodation's Reply

09 Apr 2026

Dear Ms./Mrs. Seki A., Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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Reza P.

Staycation

10.0

/10

Reviewed 12 week(s) ago

Always impressed several times staying here

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Accommodation's Reply

30 Mar 2026

Dear Ms./Mrs. Reza P., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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A***s

9.1

/10

Reviewed 14 week(s) ago

The staff is very friendly in responding to questions.

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Accommodation's Reply

30 Mar 2026

Dear Mr./Ms. A*s, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager

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S***i

9.1

/10

Reviewed 17 week(s) ago

The staff were very friendly, but the room smelled like smoke.

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Accommodation's Reply

02 Mar 2026

Dear Mr S***i Thank you for your helpful feedback regarding your stay! . Thank you for choosing us and we look forward to welcoming you again soon. Sincerely, Hotel Manager

Eko J.

Leisure

10.0

/10

Reviewed 18 week(s) ago

Clean hotel, friendly staff, delicious breakfast. I'll be a regular when I return to Jakarta. Thank you to all the Amaris staff.

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Accommodation's Reply

20 Feb 2026

Dear Mr./Ms./Mrs. Eko J., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager

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Berman h. S.

9.7

/10

Reviewed 20 week(s) ago

There are very few TV channels, I informed the receptionist, they said they would check it, but they didn't check it.

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Accommodation's Reply

09 Feb 2026

Dear Ms./Mrs. Kutra Sapta, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We sincerely thank you for giving us the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience related to the television channels during your stay. We hope to welcome you back to Amaris Susilo Grogol Jakarta again. Sincerely, The Manager, Amaris Susilo Grogol Jakarta

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M***a

Staycation

10.0

/10

Reviewed 20 week(s) ago

The hotel staff is very friendly and very helpful.

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Accommodation's Reply

09 Feb 2026

Dear Mr./Ms. M*a, This is a brief message from Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta

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Amaris Hotel Dr. Susilo Grogol

Overall Ratings & Reviews Amaris Hotel Dr. Susilo Grogol

8.3

8.2

8.0

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Traveler Reviews Amaris Hotel Dr. Susilo Grogol