Overall Ratings & Reviews Novotel Bogor Golf Resort & Convention Center

It's good, but the service speed needs a little improvement. I asked for an iron, and it was only delivered two hours later. The gym also needs some improvement, as it needs rejuvenation and doesn't look well maintained. The rooms and some other things have been renovated. Otherwise, everything is fine.

The staff very friendly and accommodating!

The hotel staff is friendly, the location is quite strategic, the environment is beautiful, the food is varied and delicious, the hotel is child-friendly.

This hotel's environment was 'green + fresh air', nice & comfortable.

It was a pleasant experience staying here, all the staff were friendly, the room was clean, the breakfast was complete and the taste was quite good.

It always provides a break from the hustle and bustle of the city. The staff is friendly and very helpful. Hopefully, the indoor playground can be further improved in terms of cleanliness and the variety of toys. The food is good, and the rooms are also good. I will definitely come back here. Thank you!

Staycation here is not the first time but it has been the umpteenth time and there has never been an unpleasant incident. However, the last time I stayed here, I checked in around 5:00 PM and had just rested for a while in the room around 5:30 PM, there was an officer knocking, I had only knocked once and had not received a response from us, suddenly the door had been opened without warning when my child and I were not wearing hijab, automatically we all screamed in surprise because we were not requesting any officer. Because it was uncomfortable and he argued that there was something we needed, we said no. It was just strange that the SOP for officers knocking on the door should not be like that and it was very disappointing and disturbed our privacy

Happy full part destination at hotel

What’s Good: - Engineering, Security, and Housekeeping teams showed warm gestures when greeting guests. - Front Office handled check-in quickly and was very helpful in providing room information. - Green juice and carrot juice in the restaurant were excellent. - Rooms were clean — kuddos to the Housekeeping Team. - Room Service staff delivering juice to the room was very polite. What Could Be Improved: - Food quality was average; breakfast could be more appealing with more tempting options. - The restaurant greeter did not provide a warm welcome; the gesture felt unapproachable and less willing to assist guests. - When calling the operator around 8 AM to confirm breakfast for another guest, the staff seemed rushed and immediately escalated the matter to the restaurant without properly responding. - The restaurant team showed a lack of active listening. I had to repeat my request for juice three times, yet they still asked if I wanted an American breakfast or other options. They also did not repeat back my order for confirmation. Overall, while the stay was pleasant, addressing the above points will further enhance guest satisfaction and service consistency.

Dapat free photo service. Thanks 🙏

I ordered a family room and it was a very comfortable yet spacious room. Me and my friends are more than happy with the ambiance and the hotel facilities. Recommended for family or group gatherings.

Best hotel for family, especially for kids. They have activity for kids. Ambience feel like in Bali

My child is happy, there are many children's holiday activities at this hotel, the room has a large bathtub.

The room is classic, wooden floors… It would be more comfortable if the cleaning was maximized by vacuuming between the doors and mopping, the sofa was also vacuumed.

Family friendly hotel for staycation

It's a nice hotel for a short break.

Friendly hotel staff, child friendly hotel

Overall, it's safe, okay? There were almost no problems, except my vision wasn't clear enough.

Recommended resort for family healing, comfort moment. Pick the room that already renovation.

Suitable for family vacation with friendly staff and spacious area.