I am a family with 2 children and 2 nephews. Booked 2 rooms for 2 days and 1 night, and we got rooms 111 and 113. Everything seemed normal and fine. The staff quickly took our suitcases and all our belongings. After that I was directed to the parking lot behind the hotel, which unfortunately was very narrow and a bit smelly. After I returned to the lobby I immediately checked in without having to be asked for a deposit or anything like that. We arrived around 4:00 PM, everything seemed normal until I occupied room 113 with my son and 1 nephew, while my wife and daughter and 1 nephew were in room 111. What was noted was the condition of the AC in room 113 which was lacking in terms of fan, and the cold made the room feel hot. Then the toilet took a long time to flush, as if it was leaking when filling it took quite a long time. The toilet on the first day might not have been a concern for us because it could still be flushed using a spray, but we complained about the AC, and the technician came, and the technician suggested moving to another room, because it needed to be checked outdoors, etc. I, who already had a family in the next room, of course objected, and the hotel even offered another room on a different floor, which I reluctantly refused because I didn't want to be far from my wife and child. The toilet was also checked by the maintenance team the next day, but the problem was still not resolved. Finally, until we checked out at around 11 am, the AC and toilet problems were still not resolved in room 113. As for the plus points, the area around the hotel is very nice, the food is quite good, especially the Ghost Coffee. The hotel staff was very friendly, it's just that the occupancy when I stayed was quite full, and there was an event on the ground floor on Friday afternoon making access for cars and people to get in and out a little difficult. Would I return to this hotel again, of course, outside of the problem in room 113, we were very satisfied with this hotel. Hopefully in the future we can come back here and get an even better experience.