Very clean and spacious rooms. Always a sunbed available even though it’s August. Great entertainment.

The rooms were nice and roomy for a family of four. The location is ideal as close to oceanfront. The food was really bad and I've stayed at a good amount of all inclusives. We booked all inclusive and ended up eating out most nights. Another thing to note is that it's hard to get a drink at dinner as they only offer table service (1 or 2 waiters for everyone). A bit disappointing if paying for all inclusive and you have to wait 30 min to be served. We wouldn't return unfortunately.

Our house keeper Carmen was super friendly and very accommodating throughout our entire stay. Also breakfast was great with many choices and very friendly and efficient staff.

Very well located within the Can Picafort resort and close to local bus routes. The hotel is in need of some updating and the wifi is terrible, but the room was comfortable and the outside pool area spacious with good lunch/drink options from the bar. Not a luxury stay but perfectly fine.

Good, but not perfect. Hotel itself is nice, not 'a million rooms crammed into a tiny complex' which you'll see on the island. We stayed All Inclusive for a week and left 3rd of November, hotel was beginning to wind down for the season as we were leaving, it got very very busy from 31st October as they must have had a special Spanish Resident deal on, for Halloween. Good bits: pools are nice, with a small indoor pool and new spa area. Kids splash pool is ideal for around 8y and under. Food is acceptable, much the same as other hotels - there's always something to eat, unless your children are particularly fussy like mine. Very much catered for the European market, but they attempt bacon every day at breakfast, though it's more like fried ham sadly. Some days the meat selection was unreal, roast beef, chicken/turkey etc. Bad bits: if you happen to get a room on the 1st floor above the entertainment room (as we did) you'll quickly realise that it is ridiculously loud and noise comes through the floor, it ends at half 10 which is early enough, but when you have 2 tired small children - half 10 is too late to put up with. They did move us rooms reluctantly, and after some bad attitude from the receptionist "what do you want me to do, it's Mallorca, noise until 12 o clock is normal", whilst probably correct, that doesn't fix my issue, and it's bad customer service. Our second stay here but probably won't be back, but we love the island so will definitely be back to Mallorca.

Overall I was really impressed with the resort. It was significantly cheaper than any other resort and we have done AI a lot with kids and glad to say this one didn't disappoint. We had a pool room apartment and it was nice and spacious with a basic but functional kitchen area. Resort felt spacious but we went mid to late October before half term. Central bar was a great space with plenty of tables and lots of loungers. Kids splash zone was great for under 5s. Good size sports court. Outdoor pool was pretty bracing but a great size. The jewel was the indoor pool which our kids loved. And spent morning and early evening in there. Food was actually pretty good and fair variety each day. Like with most AI you have to accept it for what it is. Similarly drinks are ok. Nothing special but nothing bad either. Location is about 10min walk from beach and very pleasant and a 20 min drive to alcudia bay which we would recommend. Staff were very friendly and check in process was easy. We arrived after midnight and a nice touch is they leave restaurant open with a help yourself cold buffet. Weather was a nice low 20s. Bit chilly in the evening. There was the usual evening entertainment. Not really our thing but seemed ok. Lastly if you have a car only a small number of spaces but loads of safe street parking to the front and side of the hotel.

Great indoor pool.. Could improve on entertainment- not much going on .

Especially the reception staff were extremely friendly & helpful with their local knowledge, thank you! But the rest of your team made us feel very welcome too. We couldn’t fault them, excellent! The apartment hotel also met our expectations. Great pool / spa facilities, clean rooms, etc. The half board option was tasty too. Unfortunately a neighbouring hotel called Tonga Tower played very loud music every night as their “entertainment” which was disturbing the whole local area, its residents & holiday makers.

All was good. Very friendly people. Hotel's restaurant is very spacious with very quick and efficient staff. Food was as expected. Hotel holds 4 stars, but would say it is 3 star plus. The reason is bathroom is out of date, WiFi speed is bad plus you have to pay for it. There is 1h free per day but it is useless. In my opinion if you sell Internet, make sure it has no issues. All in all was satisfying

Have just returned from a 5 night stay with my sister Apartment was clean though no kettle provided and towels were very thin , rooms were cleaned 3 out of our 5 day stay. Paid for wifi which was very scratchy so don’t bother but in fairness this probably isn’t the apart hotels fault Breakfast was reasonable with lots of options All in all would recommend for the price

Fabulous location - totally walkable but bus Stop right outside. Fabulous pool area. Marita and Tone at reception were above and beyond helpful with all kinds of information. Highly recommend

I highly doubt that any place in Mallorca will beat this at value for money. The apartment was amazing and done to a very high standard, and even if we had paid twice as much we would give it five stars. The hotel itself is in places a little dated like the corridor for example - you approach the room expecting it to be the same but tell yourself that you get what you pay for. Then you open the door to your room and you are amazed at how great they are, lots of space, everything clean, tidy and well maintained. This is of course tailored towards families but as a couple we still very much enjoyed our stay. The entertainment is loud enough to be pretty much unavoidable throughout the entire complex and it runs from around 8:30 - 11:00pm, you’re on holiday so sit back, relax and enjoy the show. Nothing amazing but it’s just a little bit of fun. Read in some reviews that this only caters for Germans and I find this to no longer be true, maybe it was in the past. The entertainment was done in English, reception spoke good English, there were lots of different nationalities present. We would 100% recommend and come back - for the money we paid it’s a complete no brainer.

The rooms were very comfortable. Needs more entertainment in the evenings and to advertise in reception area the daily activities.

lovely hotel with a nice pool at the rear. food was pretty good but they don't understand that milk and salt are also required to make scrambled eggs in the morning. they were very dry. otherwise most of the food was good. most of the staff were fine but had a big problem with the night staff. my wife has a kidney problem and needs lots of water. she had drunk it all and needed more. i rushed to reception and made it very clear that it was urgent. the man told me he had water for himself but nothing for me. told me i have to go find a shop as there was none available here. i explained that i have a heart condition and it was urgent but he wasn't interested. i had to get to the beach to find something open and when i explained the situation, they gave it to me free of charge. it was called the xocolata cafe. on my return, i collapsed with an angina attack. i was so out of breath and had pains in my chest that i lost balance and fell over before getting into the lift. when the same man came to see what was happening, all i could say was to get the water to my wife as it was so urgent. she has been to hospital a few times in the past when it has happened i did raise this with the manager the next day and he agreed that water should be available at all times in a four star hotel but the excuse that the night receptionist was new was very week.

Great breakfast, great rooms. pool is good but not much for younger kids. good base for the north

Preisleistung war ok. Apartment war geräumig jedoch viele Ameisen im Zimmer. Frühstück war super jedoch, dass Abendessen war sehr fade. Paelle war zum Beispiel sehr überkocht und hatte keinen Geschmack. Für Getränke musste man extra bezahlen obwohl man Halbpension hatte. Die Bedinung im Restaurant war katastrophal. Man wartete zum Teil 20min um was zu trinken zu bestellen. Mini disco war top unsere Kids haben sich jeden Abend darauf gefreut wie auch auf die Abendshows.

The hotel offers quite good value for money, and its location is truly excellent. Cleanliness is well taken care of, which made our stay pleasant. However, the room decor is starting to look a bit worn, and the hotel’s best days seem to be behind it. We were not satisfied with the beds, as the mattresses were too hard for us. The condition of the elevators also raised some concerns, which slightly affected the overall experience. Breakfast was average and didn’t particularly stand out. There were many families staying at the hotel, and there was a program organized for the children, which brought a cheerful atmosphere. Our room was located in the courtyard, which was really charming, as was the pool area. All in all, the hotel is well suited for families and for travelers who value cleanliness and a pleasant environment, even though some areas would benefit from an update.

Hôtel très bien situé. Superbe piscine. Les appartements sont grands et propre. Le ménage est fait tous les jours. Le balcon est super. Il manque un peu d’équipement au niveau de la cuisine (éponge/produit vaisselle). Le personnel de l’accueil ne dit pas forcément bonjour quand on passe. Nous n’avons pas pris le petit déjeuner.

Die 3 Sterne bei der Umgebung bezieht sich auf die Lage, nicht auf das Hotel selbst. Das Hotel ist sehr zu empfehlen.

L'établissement ne respecte pas la loi en ne proposant pas d'eau gratuitement pendant les repas. Les minis bouteilles d'eau sont vendues au prix modique de 3 euros pendant le repas. Mais le pire de cet hotel reste l'insonorisation et l'irrespect total des vacanciers. Par ailleurs, la restauration est bonne et les espaces sont agréables. La chambre familiale est spacieuse et agréable.