8.4
Very Good
From 202 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.4

Service and Facilites

8.5

People often mention about Siam Palace Hotel
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Staff Friendliness (14)
Room Space (12)
Bedroom (12)
Hotel Area (11)
Check-in/out Time (10)
Family Friendly (8)
Wifi (7)
Ambiance (7)
Bathroom (7)
Distance to City Center (6)
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Traveler Reviews Siam Palace Hotel

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40
Customer reviews
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The place little bit far from the city. And we have to walk far to the train station, but the bus is everywhere. The room really clean! Everything really amazing and also the receptionist!
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Valued Guest, Thank you for your lovely review! Nothing makes us happier than hearing about the wonderful service provided by our team. We have already shared your high praise with our receptionist, who was delighted to know they helped make your stay amazing. We are also so pleased that you found your room to be "really clean." We understand your comments about the location and appreciate you sharing your perspective on the walk to the train station. We are so grateful for your feedback and hope that our friendly service will bring you back to stay with us again soon. Warmly, The Management Siam Palace Hotel
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is cool, fun, in short, you won't regret spending the night at this hotel.
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Wow, thank you for such an awesome review! We absolutely love that you found our hotel to be "cool" and "fun." Your comment that guests "won't regret" staying with us is the best compliment we could ever receive, and it means the world to our entire team. That's exactly the vibe we're going for! We can't wait to welcome you back for more fun on your next trip to Bangkok. Have a wonderful Sunday! All the best, The Management Siam Palace Hotel
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel is in the heart of Pratunam but is very strict about the number of guests in the room and the additional costs are quite expensive for 1 night 800 baht
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Thank you for your review and for choosing to stay with us. We are delighted that you enjoyed our prime location in the heart of the Pratunam area. We also appreciate you sharing your feedback regarding our policies and additional costs, and we would like to take this opportunity to clarify. For the safety and comfort of all our guests, we do have a policy on the maximum number of guests permitted per room. Should an extra person be registered, our charge is 200 THB per night; this covers the additional use of amenities, as we do not provide extra beds. We believe there may have been a misunderstanding regarding the 800 THB cost you mentioned. This amount does not correspond to our extra person fee, but it is very close to our nightly rate for some of our rooms, such as the Grand Deluxe. It is possible this was a quote for extending a stay for one night. We regret any confusion this may have caused during your stay. We value your feedback as it helps us communicate our policies more clearly. We hope that despite this misunderstanding, you were able to enjoy your time exploring Bangkok. Sincerely, The Management Siam Palace Hotel
Nguyen T. N. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Enthusiastic staff, clean room, hot water not working, right at the bus stop, near the night market food court, located in a large alley easy to find.
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Accommodation's Reply
28 May 2025
Thank you for your feedback! We're glad you appreciated our enthusiastic staff, clean room, and convenient location near the bus stop and night market food court. We sincerely apologize that the hot water was not working during your stay and will have our maintenance team address this immediately. We hope you had a good stay otherwise.
C***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The location is very good, close to many places to eat and 7/11. Receptionist friendly and very helpful. The Grand Deluxe room is clean and very spacious, all equipments runs normally. All Staffs are very helpful and friendly. It's very fun to stay at Siam Palace, if next time to Bangkok and have business in the Phaya Thai area, it will definitely consider staying at Siam Palace again. Thank You
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Accommodation's Reply
20 May 2025
Thank you for taking the time to share such a positive and comprehensive review of the Siam Palace Hotel. We're thrilled you appreciated our excellent location near food and a 7-Eleven, our friendly and very helpful staff, and the clean and spacious Grand Deluxe room with all equipment functioning well. We're especially happy to hear you had a fun stay and will consider us again for your business in the Phaya Thai area. We look forward to welcoming you back.
Danh H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Staff was very friendly and helpful, the room was clean and comfortable. Lots of convenient facilities around the hotel. Good location.
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Accommodation's Reply
11 May 2025
Thank you for your wonderful review. We're so glad you found our room clean and comfortable and appreciated the helpfulness of our staff. We're also pleased our location offered convenient access to facilities. We hope you'll stay with us again.
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
A very great hotel for an affordable price. Great location, 7/11 nearby, you can walk to the nearest BTS station, lots of cute coffee shops around, lots of street food around at night. The service is top notch, polite & friendly staffs, they will help you with anything, flexible check in/out time as long as you inform them. Overall, a very recommended place to stay in Bangkok. Will definitely stay here again for my next trip.
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Senopati S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Underrated hotel and very good hospitality.
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Accommodation's Reply
16 Apr 2025
Thank you for your wonderful review! We're so glad you found our hotel to be a good value. We strive to offer excellent service and a welcoming atmosphere for all our guests. We hope you'll choose us again.
Bregas Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Very nice hotel, very recommended. Room spacious for family, yet clean. Hope to come back again here.
1 people find it helpful
Accommodation's Reply
11 Apr 2025
Thank you for your wonderful review! We're so glad you found our hotel very nice and clean. We aim to provide a comfortable and welcoming environment for all our guests. We appreciate your recommendation and look forward to your return visit!
Ravio
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
For what I paid, this was a good stay. I arrived before noon and had planned to leave my luggage and run to the city for lunch, but they unprompted gave me an early check-in bcs the room was ready. Super grateful for that as I had an opportunity to refresh. Nothing special with the room really, but also nothing you should’t expect from a room that costs $18 a night. And as long as you’re not allergic to some walking, it’s got an okay location. Walk 12 minutes to Saphan Kwai BTS station and you’ll get connected to Bangkok’s metro systems already. If you decide to Grab, getting to spots like, um, Siam Paragon or EmQuartier would take 15-20 minutes only.
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4 people find it helpful
Accommodation's Reply
10 Mar 2025
Thank you for taking the time to share your positive feedback about the Siam Palace Hotel! We're so glad you had a great stay and appreciated our early check-in and convenient location near the BTS station. We're pleased you found our hotel to be a good value for the price. We hope to have the pleasure of hosting you again in the future.
N***t
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Good location. Many food arround. Close to Chatuchak
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Accommodation's Reply
09 Mar 2025
Thank you for taking the time to share your positive feedback about the Siam Palace Hotel! We're so glad you had a great stay and appreciated our good location, the abundance of food options, and our closeness to Chatuchak. We hope to have the pleasure of hosting you again in the future.
z***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Hospitality the best. Staff 10 stars. Bed quite hard but not big matter. Worth the price
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Accommodation's Reply
09 Feb 2025
Thank you for your fantastic review. We're delighted you were so impressed with our hospitality and staff. We appreciate your honest feedback about the bed. We're always looking for ways to improve our guests' comfort and will take your comments into consideration. We're glad you felt the price was worthy of your stay.
Nguyen T. H. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
Everything was great from the cleanliness to the staff, I will come back if I have the chance next time
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5 people find it helpful
Accommodation's Reply
13 Nov 2024
Thank you for your kind words. We’re delighted to hear you enjoyed the cleanliness and our staff’s service. We look forward to welcoming you back to Siam Palace Hotel on your next visit.
Nguyen T. H. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
Friendly and enthusiastic staff, I booked a family room, spacious, airy, behind the balcony is a green garden, daily housekeeping service is very clean and tidy, near 711 and dining area. suitable for families.🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
13 Nov 2024
Thank you for your lovely review. We’re thrilled to hear you enjoyed the spacious, airy family room and the garden view. It's wonderful to know our housekeeping, friendly staff, and convenient location met your needs. We look forward to welcoming you and your family back to Siam Palace Hotel.
Citra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Staff are friendly and helpful. The location good near to atm 711 etc. Next will be stay in this hotel again. Good for fam trip, solo trip.
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Accommodation's Reply
28 Oct 2024
Thank you for your lovely feedback. We're delighted you enjoyed our friendly staff and convenient location near essential amenities. It’s great to know our hotel suited your travel needs, whether solo or with family. We look forward to welcoming you back to Siam Palace Hotel on your next visit.
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Piyanaree W.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
The service was great from the moment you checked in until you checked out, as usual.
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1 people find it helpful
Accommodation's Reply
06 Sep 2024
Thank you for your feedback. Siam Palace Hotel is always happy to serve you and we look forward to welcoming you back again soon.
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o***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
Overall everything is good, but the shower in the room does not have hot water. There are 2 valves, but both are cold water, so I'm not sure if it's not there or if I don't know. / It will be difficult to park the car. / But it's not difficult to call a shuttle. Walk a little to the front of the alley and there are motorcycle taxis.
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1 people find it helpful
Accommodation's Reply
29 Aug 2024
Thank you for your feedback. We will take all your feedback into consideration to improve our services in the future. Siam Palace Hotel is always pleased to serve you and we sincerely hope to welcome you again in the near future.
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Irene H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 59 week(s) ago
Spacious rooms. Clean. I took 3 rooms in this hotel. The area around the hotel is clean.
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4 people find it helpful
Accommodation's Reply
03 Jul 2024
Thank you for your kind words! We're thrilled to hear that you appreciated the spacious and clean rooms, as well as the cleanliness of the surrounding area. It's wonderful to know you enjoyed your stay. We hope to have the pleasure of welcoming you back for another delightful experience.
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Irene H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 59 week(s) ago
The family room is very large. Even though the hotel looks old, it is clean.
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3 people find it helpful
Accommodation's Reply
03 Jul 2024
Thank you for your feedback! We're pleased to hear that you found the family room spacious and clean. We appreciate your understanding regarding the hotel's age and are continuously working to improve our facilities. We hope to have the opportunity to welcome you back in the future.
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
good. enthusiastic staff.VNHTSILVER3
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Accommodation's Reply
16 May 2024
Thank you for your positive feedback about the staff at Siam Palace Hotel. We are delighted to know that our team’s enthusiasm made a lasting impression on you. Our staff is dedicated to providing exceptional service and ensuring that all our guests have a pleasant and memorable stay. We hope to have the pleasure of welcoming you back soon.
Number of reviews per page
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40