8.6
Very Good
From 75 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Hotel De Ville

Number of reviews per page
20
40
Top reviews
Kirk
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good size apartment for family of 4. It was quite hot so we had to open windows in the evening and then came the FLIES! That was the worst part. Close to the castle and good food.
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.
Sebastien
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
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Joan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Jacinta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
George
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Kristine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Thank you for the amazing visit. We enjoyed our time here.
JENNIFER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great spot. Comfy beds. Great breakfast. Friendly staff
Nathan
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had and absolutely amazing day and stay
lina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

lovely hotel with beautiful view!
Jordan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

It was just unfortunate that everything else in the town was pretty much closed while we were there.
Sherif
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Danielle
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Kristen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Perfect location, helpful friendly staff
Sameer Baig
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
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Elizabeth
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
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Gretell
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

A wonderful place
Ana luiza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Great staff, lovely! Property was amazing too, super clean, delicious breakfast and spacious room. Best location too ! On the middle of the only street in the village! 🧡♥️💜
Number of reviews per page
20
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