After making the booking and reading previous reviews we requested an upgrade to a room at the front of the hotel. This was agreed and despite offering payment over the phone we were advised we should pay on arrival. When we arrived we were shown to a room at the back of the hotel. It was small and not what we had reserved. We were then moved to a larger room at the front of the building. This was more suitable, however, we were then told we could only have it for the Friday night and have to move rooms on the Saturday as someone had booked that room and had paid. We felt this was unfair and strange as we were advised not to pay over the telephone. Hotel staff were apologetic but completely unwilling to allow us to remain in the room we had requested. We went out for a meal and drinks but when we returned our larger room had been cleared; including all personal valuable possessions and dumped in a small room at the rear above the kitchen and outside bar area. Unacceptable. Note: Rooms are Noisy at the back from bar and drinkers. Poorly lit car park. Despite pictures online the reception areas are tired and in need of attention. Rooms are not cleaned to a good standard.

Had a nice 2 day visit during a very hot spell of weather. Room was warm but we had a fan and opened the sash windows, king size bed and a TV. Breakfast 700 till 830 very nice freshly cooked with a choice of cerials fresh coffee and fresh juices.Very welcoming place and definitely recommend it for the price. Friendly staff in the center of town by the river and private parking to the rear.

I went to the White Lion late afternoon, early evening before they were officially doing food. Chef starts at 6.30pm. The bar staff went out of there way to make sure we didn't go hungry and made us filled jacket potatoes as we needed to leave before the chef arrived. The food was delicious and well presented. All of the staff were friendly and helpful. We will now become regular customers.

A reasonable budget hotel used on Boxing Day so not usual service. Staff helpful however what was very disappointing was the fact that there were plenty of signs stating to inform them of dietary requirements and the vegan in our party was served an egg!! We were also unsure if the mushrooms were cooked in butter and whether the 'vegan' sausages were actually truly vegan or just vegetarian. In this day and age I would expect better understanding.

Fantastic! Welcoming & friendly staff upon arrival and throughout our stay. Such a clean hotel. Rooms are modern, spacious and spotless. Food was delicious. Highly recommend!