When checking in the gentleman on reception was very friendly, but it all went down hill from there. The room was very cramped, the bathroom door could not be fully opened without hitting the bed, and on the other side of the bed there was no room for a bedside cabinet, and nowhere to put luggage. I booked a room for two, but it was set up for one with only one (dirty) mug and one set of towels. The bathroom smelt of sewerage, and both bathroom and bedroom were dirty. Fortunately we checked in late and left early- this is one to avoid.

Spacious clean room, pleasant staff and excellent value for money. Overall, a comfortable stay. Thanks

Noisy. Very basic

The owner and staff very friendly . Saved us a parking spot for our van which had precious equipment for our work in a school the next day .

10am check out time was not practical. I had not realised it was so early to check out. Bed sheets could be better

Nice & quiet hotel but if “high speed wifi” is claimed in the ad booklets it is supposed to be do, not an atrocious 5 mbps coverage.

This is one of the best hotels I have ever stayed in. The were incredibly accommodating and helpful.

A warm duvet would have been nice. It was a very cold night sleeping in my jogging bottoms and jumper.

I was informed on arrival I had been upgraded so was very happy, but on looking around the very large bathroom (jacuzzi bath nice touch) i saw a huge crack in the shower tray. as it had been a hot day i had to use the shower and unfortunately on stepping in the crack opened up and stagnant smelly water entered the shower tray. I quickly got showered with the lingering stench in the bathroom had to close shower door and bathroom door chose not to risk another shower in the morning. Very disappointed at this standard

Nothing great here but did the job for a one night stay, Budget hotel - you get what you pay for. My room was recently decorated and clean. Staff were helpful on check in. My main gripe was music being played all night from the room next door to me --- i thought the management might have done something about it but it was unbelievable still playing when i was showering the next morning at 7am

On arrival I asked if it were possible to get a bar snack and a beer, nothing possible as the hotel, despite what seems like a restaurant on site as per website, there isnt one. As to the room , when I entered there was a distinct dank aroma present. The TV signal, presumably supplied through broadband kept dropping out. As for the bathroom, the sink was coming away from its base, the plug in the sink once operated I couldnt release the plug hence not being able to empty the sink. The shower door handle was hanging off and the shower thermostat dial was missing

Nice hotel, convenient for working at Biggin Hill. Friendly helpful staff.

A great stay, everyone friendly, room was quiet, bed really comfortable and clean.

Perfectly adequate hotel. Comfy bed, good shower. Tea and coffee in room. Would stay again if in area.

Very enjoyable stay, staff were excellent.

A standard property that suited us for a one night stay Clean and had everything in the room Bed,en suite,TV,iron and hair dryer

Arrived to find you have to pre book food though she offered to find something. I decided on takeaways the receptionist provided me with a folder of takeaway menus, a plate and a glass of orange juice. Very helpful

My experience............. If an establishment provides a service or equipment for paying guests, make sure everything works otherwise do not make the guests suffer by faulty items in the room or service. Common sense. Coffee table with broken leg in room, filthy ironing board cover, window blind broken and held together with sticky tape, bathroom sink plug broken, soap/shampoo/conditioner dispenser in shower clogged up, hand held shower rail broken. After all 100% of the room price is charged but not 100% of items/service provided.

Excellent bed and breakfast, would highly recommend, the service was superb, room immaculate and everything you needed.

The staff could not have been more helpful, the room was clean and comfortable.