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Traveler Reviews Hotel Arisu
Number of reviews per page
20
20
40
40
Customer reviews
Y***N
Transit
10.0
/10
Reviewed 5 day(s) ago
I booked a smoking room. The room and bathroom were very clean, making it comfortable for a small family.
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V***Y
8.3
/10
Reviewed 6 week(s) ago
The location is a bit remote, and the electricity goes out in the middle of the night. The air conditioning is also a bit hot.
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Accommodation's Reply
27 Aug 2026
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. This feedback is invaluable in helping us improve our services. We will address this issue immediately to prevent it from happening again.
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F***N
Leisure
9.4
/10
Reviewed 6 week(s) ago
Friendly hotel staff, good service.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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M***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
The service was good, the food wasn't extensive but it was all delicious. Good job, the room was clean.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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Verified Traveler
Staycation
10.0
/10
Reviewed 15 week(s) ago
In short, the hotel is highly recommended and the facilities are really good.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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Verified Traveler
Business
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is kind and friendly, and the atmosphere is comfortable. The hotel is clean, well-maintained, and well-maintained.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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rn
rakhman n. h.
8.8
/10
Reviewed 17 week(s) ago
The room was large and clean, but the AC wasn't cold enough. The remote control set it to 20°C at the coldest setting. I complained, but the AC only had the filter cleaned, and the result was still the same: not cold enough.
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Accommodation's Reply
27 Aug 2026
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. This feedback is invaluable in helping us improve our services. We will address this issue immediately to prevent it from happening again.
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Arief H. M.
Staycation
9.4
/10
Reviewed 18 week(s) ago
My first stay, and I was very satisfied. The service was friendly. I was given a room with a weak AC, but after informing them, the technicians quickly checked it. Cleanliness and comfort were also fine. The only downside is that the room wasn't soundproof. This could be improved.
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Accommodation's Reply
27 Aug 2026
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. This feedback is invaluable in helping us improve our services. We will address this issue immediately to prevent it from happening again.
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sl
sona l.
10.0
/10
Reviewed 18 week(s) ago
The staff is friendly, the hotel is comfortable and clean, and the food is delicious.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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A***s
8.2
/10
Reviewed 20 week(s) ago
Friendly staff, nice and clean hotel, comfortable.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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A***s
8.2
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, the rooms are comfortable, clean, and nice.
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Accommodation's Reply
27 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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S***n
9.7
/10
Reviewed 28 week(s) ago
Great place, looks like a new building inside
1 people find it helpful
Accommodation's Reply
02 Sep 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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Y***f
10.0
/10
Reviewed 32 week(s) ago
Flexible check-in. Friendly staff, clean
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Accommodation's Reply
02 Sep 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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r***d
Business
5.7
/10
Reviewed 47 week(s) ago
The hotel is not soundproof, noise from outside can be heard, especially the noise from the mosque is very loud, woke up at dawn because of the loudspeaker, after that I couldn't sleep because they prayed for more than an hour. The curtains are translucent, in the morning it is dazzling. Not recommended for hotels seeking comfort
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2 people find it helpful
F***r
10.0
/10
Reviewed 56 week(s) ago
View with beautiful scenery from the room
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Accommodation's Reply
02 Sep 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon.
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H***h
10.0
/10
Reviewed 59 week(s) ago
Very very clean, nice view
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1 people find it helpful
E***a
10.0
/10
Reviewed 59 week(s) ago
Thank you for the kind and polite service. The receptionist was always polite.
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1 people find it helpful
AK
Ade K.
9.4
/10
Reviewed 64 week(s) ago
It's really good, but it lacks entertainment venues.