Hotel Indigo WINSTON-SALEM DOWNTOWN by IHG, an IHG Hotel

Explore Hotel Indigo WINSTON-SALEM DOWNTOWN by IHG, an IHG Hotel
8.6
Very Good
From 331 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Hotel Indigo WINSTON-SALEM DOWNTOWN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience. Loved this hotel. Great location.
Cary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cool Venue and staff was very nice
joshua
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The view was awesome, and the A/C was great room on smaller side but a great relaxing feel
Kisha Denette
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was awesome, and the overall experience were great…
Jamal
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Truly enjoyed our stay and the service and employees were so kind.
Donnie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy to find easy to park lots of activities and restaurants
Morgan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

All the hotel staff members I interacted with were just wonderful! From accommodating an early check-in to parking advice to a friendly smile at breakfast, I was so impressed by their kindness and efficiency.
Alex
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great hotel, great location. Bar is great as well
Christine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.
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Laurie
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice and clean
Katherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.
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Tara
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Laura
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Really cool art deco building in downtown WS.
Heather
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Our first room want that clean and the power went out on 1/2 the room so we had to change rooms at 11 at night. Oddly, the second room was much more comfortable🤔 The staff was friendly for the most part though the valley was difficult to manage. Also, there is no basket between 11pm and 6am. Make bite of that
Verified traveler
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I had a great stay! Maria was the star of the show! Amazing customer service from start to finish. She made me feel very comfortable and safe. I also enjoyed the room service. It has a nice restaurant/bar area in the lobby. My room was so clean and nice. The bed was very firm which I loved. Within walking distance of a lot of great shops/restaurants. FYI there is no fridge in the room to keep food or drinks and there is also no microwave in the room to heat food.
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Tabitha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Jedediah
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Decent room, good location, SUPER FRIENDLY STAFF!
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Paola
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Coming to Indigo is a nice experience, staff is friendly and room are clean.
Danielle
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .
Number of reviews per page
20
40