Traveloka (9,154)
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8.4
Very Good
From 9,154 reviews
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Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.6
Service and Facilites
8.5
People often mention about The Jayakarta Suites Bandung
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Staff Friendliness (163)
Variety (147)
Room Space (145)
Bedroom (145)
Hotel Area (143)
Taste (142)
Family Friendly (140)
Ambiance (140)
Bathroom (124)
Distance to City Center (109)
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Traveler Reviews The Jayakarta Suites Bandung
Number of reviews per page
20
40
Customer reviews
AR
Ade R. S.
10.0
/10
Reviewed 10 hour(s) ago
The staff is friendly and very helpful.
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E***y
8.6
/10
Reviewed 5 day(s) ago
The pool water is very cold, but there's a jacuzzi that's quite warm. Breakfast options aren't very extensive.
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Accommodation's Reply
01 Aug 2025
Dear guest,
We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
The Jayakarta Suites Bandung
P***a
Staycation
10.0
/10
Reviewed 7 day(s) ago
Good, comfortable, and friendly prices
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Accommodation's Reply
01 Aug 2025
Dear guest,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Jayakarta Suites Bandung
R***y
Staycation
9.1
/10
Reviewed 7 day(s) ago
One of my best breakfasts. Thank you so much.
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Accommodation's Reply
01 Aug 2025
Dear guest,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung.
Best wishes,
The Jayakarta Suites Bandung
R***o
10.0
/10
Reviewed 1 week(s) ago
In short, it is very, very highly recommended.
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Accommodation's Reply
26 Jul 2025
Dear guest,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the future.
Best wishes,
The Jayakarta Suites Bandung
P***i
8.3
/10
Reviewed 2 week(s) ago
The hotel is old but clean and actually quite comfortable. The lights and lighting could be improved to make it feel less haunted and old-fashioned.
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Accommodation's Reply
26 Jul 2025
Dear guest,
We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
The Jayakarta Suites Bandung
R***O
Leisure
8.5
/10
Reviewed 2 week(s) ago
Okay, not bad for families.
Not too far from downtown Bandung.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear guest,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the future.
Best wishes,
The Jayakarta Suites Bandung
N***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
Family-friendly hotel, comfortable and clean rooms, delicious food. Recommended for the Dago area.
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Accommodation's Reply
21 Jul 2025
Dear guest,
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
The Jayakarta Suites Bandung
N***a
Staycation
9.7
/10
Reviewed 2 week(s) ago
We stayed with family and children. This hotel is highly recommended for families.
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Accommodation's Reply
21 Jul 2025
Dear guest,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
The Jayakarta Suites Bandung
HD
Hidayat D. P.
Leisure
9.1
/10
Reviewed 2 week(s) ago
Overall, everything was as expected and pleasant, both Kary's hospitality and the room amenities. However, I was a bit surprised to find that the bathroom didn't have a door, just a curtain. This may just be a personal opinion, but it would be nice if the bathroom had a door.
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Mr. Hidayat,
We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
The Jayakarta Suites Bandung
D***S
9.1
/10
Reviewed 2 week(s) ago
Comfortable hotel, breakfast incomplete, no chicken or beef.
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Accommodation's Reply
18 Jul 2025
Dear guest,
We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
The Jayakarta Suites Bandung
Yuninda H.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Satisfied staying here with excellent service, cleanliness, and quality of the hotel.. breakfast was very on time at 7-10. Overall comfortable and recommended to come here again. . I like the concept of angkringan in the lobby..
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Mrs. Yuninda,
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
The Jayakarta Suites Bandung
MM
Mutia M.
9.4
/10
Reviewed 2 week(s) ago
The ambiance is so homy and comfy for all the classic lovers.
With the bathtub, wardrobe, and the amenities is perfect 💕
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Accommodation's Reply
18 Jul 2025
Dear Mrs. Mutia,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
The Jayakarta Suites Bandung
Reti M.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Booked two rooms for two nights for a vacation. The rooms were spacious enough, the bathrooms and towels were clean, the breakfast was varied, and the kids loved swimming in the large pool. Thank you.
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Accommodation's Reply
18 Jul 2025
Dear Mrs. Reti,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
The Jayakarta Suites Bandung
Reti M.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Booked two rooms for two nights for a vacation. The rooms were spacious enough, the bathrooms and towels were clean, and the breakfast was varied. The kids loved swimming in the large pool. Thank you.
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Accommodation's Reply
18 Jul 2025
Dear Mrs. Reti,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
The Jayakarta Suites Bandung
EO
Ernie O.
Staycation
10.0
/10
Reviewed 3 week(s) ago
I absolutely loved staying here. The staff was incredibly friendly. There's a hot tub, I got a free upgrade with great amenities, and the breakfast was delicious and not bland. It's very child-friendly. I was allowed to check out 30 minutes late to pray Dhuhr in my room, without being interrupted or called.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Mrs. Ernie,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
The Jayakarta Suites Bandung
i***h
Leisure
10.0
/10
Reviewed 3 week(s) ago
Old hotel but very well maintained.. Cool.. I'll come here again sometime.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear guest,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Jayakarta Suites Bandung
N***s
10.0
/10
Reviewed 3 week(s) ago
friendly for children.
all the children are happy
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Accommodation's Reply
18 Jul 2025
Dear guest,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung.
Best wishes,
The Jayakarta Suites Bandung
D***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly in serving the check-in and check-out process.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear guest,
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
The Jayakarta Suites Bandung
FD
Fitri D.
Leisure
8.5
/10
Reviewed 3 week(s) ago
Stayed at Jayakarta Hotel for the first time. Overall very representative and satisfactory.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mrs. Fitri,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
The Jayakarta Suites Bandung
Number of reviews per page
20
40
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