The receptionist's phone, or anything from the room's phone line, was not answered even though I called several times.

Pleasant even though the building is old but still looks luxurious.

The hotel staff is friendly and quick to respond to customer requests. The housekeeping staff, in particular, are very attentive and friendly.

Our second stay here has always been comfortable, safe, and peaceful, and the kids absolutely loved it. We left behind a piece of clothing, and the customer service was very responsive. We were able to send it via a package, and we paid for the shipping ourselves. The only downside was that we didn't get a free birthday cake, even though we actually got one.

The hotel staff is very friendly, and the environment is clean, including every corner. The food is delicious, oh my God. The rooms are spacious, with balconies and bathtubs. I'd love to come back!

Will try again, the atmosphere is cozy.

Amidst the onslaught of modern hotels, this one does have a very vintage feel. I'd suggest keeping the lights on a bit dim to avoid the overpowering spooky vibe. For kids, rather than paying extra for breakfast, it's better to just buy it outside, as the menu is pretty basic. Overall, it's pretty good.

The hotel staff were very friendly and very helpful.

The hotel is old but still okay to stay in, the AC is cold and the room size is spacious, the gym facilities are still quite okay.

It was a pleasure staying here, my child felt at home, especially since there is a large swimming pool which makes it difficult to get him to stop.

Family-friendly hotel located in a strategic location.

It's pretty good. The air outside is cool. The rooms are classic. Some rooms have mosquitoes.

Very impressive, recommended to bring family to stay.

Very good location, daily room service. The staff are very helpful and cheerful.

Hotel with spacious rooms and clean and soft beds, many TV channels, also has a balcony 🤗. The bathroom is spacious and clean, equipped with a bathtub, and the water heater works well 👍. The check-in-out process is fast and the employees are very helpful in carrying the suitcases to the room 🤗👍. The swimming pool is clean, nice, the changing room + shower is also complete, the pool is large and there are showers and a warm water pool for soaking is also available and the garden is nice 💖💯. The hotel location is not far from/to Simpang Dago / Dago Pakar 👍 and the parking area is spacious 🤗. Culinary around the hotel is also easy to get 🤗. The service of the staff and employees is friendly and very helpful 👍👍👍. What needs to be improved is the soundproofing of the rooms facing the highway, because at night it is very noisy from the sound of motorcycle exhausts that disturbs the night's rest 😮‍💨; Then, we also need to re-analyze the price of adding 1 person for breakfast at 175k??? because in our opinion, for the breakfast portion, the price is too high 🤔. Thank you 👋

The hotel, man. Friendly staff and affordable prices.

One of the things that makes a hotel feel comfortable is the food. Well, the food at this hotel still needs improvement. The room size is fine.

A comfortable and kid-friendly hotel. The breakfast was delicious, with plenty of menu options. The price was pocket-friendly and satisfying. Best of all, THE JAYAKARTA SUITES BANDUNG 😘

Hotel Jayakarta Bandung is an old-school hotel, but still very well-maintained. Very reasonable prices and friendly service. If you're in Bandung, stay at Hotel Jayakarta Bandung.

Very satisfied staying here, nice swimming pool, delicious food, room upgraded to junior suite for free.