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Explore Village Hotel Changi by Far East Hospitality

Traveloka (247)

Other sources (917)

8.5

Very Good

From 247 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.8

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Village Hotel Changi by Far East Hospitality

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Accessibility (4)

Staff Friendliness (4)

Bedroom (3)

Distance to City Center (2)

Surroundings (2)

Check-in/out Time (2)

Room Space (2)

Bathroom (2)

Ambiance (1)

Soundproof (1)

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Traveler Reviews Village Hotel Changi by Far East Hospitality

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Customer reviews

W***i

Staycation

8.5

/10

Reviewed 12 week(s) ago

Pleasant stay , near to hawker and many food nearby . Hotel is spacious and clean . But doesnt provide any bottled water . It also have free shuttle service to airport at certain timing . Nice and hope to be back soon . Breakfast was good too

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Accommodation's Reply

13 Jul 2025

Dear Valued Guest, Thank you for your review. We're glad to hear that you enjoyed your stay and found the hotel spacious and clean, as well as the nearby food options and our free shuttle service. It's wonderful to know that you appreciated the breakfast too. We apologize for the inconvenience regarding the lack of bottled water. Your feedback is valuable to us, and we will consider this for future improvements. We look forward to welcoming you back soon. Warm regards, William Charles Dorai Assistant Front Office Manager

Sri H.

Transit

9.4

/10

Reviewed 12 week(s) ago

Want to go to Osaka but transit in Singapore first... Village Hotel Changi is very close to Changi Airport... Even though I only stayed for a short time, the impression was really good, the receptionist was friendly, the hotel was clean, it was easy to find halal food because there are halal restaurants around the hotel.

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Accommodation's Reply

13 Jul 2025

Dear Sri H., Thank you for your kind review. We're delighted to hear that you had a positive impression during your short stay with us. It's wonderful to know that you found our location convenient, our receptionist friendly, and the hotel clean. We're also glad that you had no trouble finding halal food nearby. We hope to welcome you back for a longer stay in the future. Warm regards, William Charles Dorai Assistant Front Office Manager

M***d

9.4

/10

Reviewed 13 week(s) ago

The location is perfect for a stay over at Changi Airport.

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Accommodation's Reply

24 Jun 2025

Dear Valued Guest, Thank you for your review. We are glad to hear that you found our location perfect for a stay over at Changi Airport. We look forward to welcoming you back for another convenient and enjoyable stay. Warm regards, William Charles Dorai Assistant Front Office Manager

NURAINI B. B.

Staycation

9.7

/10

Reviewed 18 week(s) ago

I actually book the room for my sister belated birthday. But because I am a reg customer at CVH.

1 people find it helpful

Accommodation's Reply

24 May 2025

Dear Nuraini B. B, Thank you for your review! We're delighted to hear that you chose to book a room for your sister's belated birthday celebration. As a regular customer at Village Hotel Changi, your continued support means a lot to us. We hope your sister had a wonderful stay and enjoyed her special day. We look forward to welcoming you both back soon! Best regards, William Charles Dorai Assistant Front Office Manager

A***a

8.5

/10

Reviewed 35 week(s) ago

The room are definitely clean and comfy. The staff are also very friendly and accommodating. A very well oiled hotel for business and traveling. The only downside for me is only the AC that is a bit too cold for me. But all are handled by turning off the AC, thank God the AC central are still on, so I don't get too hot yet it is still manageable.

1 people find it helpful

Accommodation's Reply

28 Jan 2025

Dear A***a, Thank you for your detailed feedback! We’re delighted to hear that you found the room clean and comfortable, and that our staff were friendly and accommodating. It’s great to know that our hotel met your needs for both business and travel. We apologize for the inconvenience caused by the air conditioning being too cold, but we’re glad you found a manageable solution. We look forward to welcoming you back for another pleasant stay. Best Regards, William Charles Dorai Assistant Front Office Manager

W***i

Transit

8.2

/10

Reviewed 43 week(s) ago

65/100. Honest review⬇️. 1). I ordered dining room service but didn't get cutlery. I had to call the receptionist first, and then they gave it to me. It's not a service initiative to give cutlery when you buy food. Even then, I had to wait quite a long time to get disposable, or plastic, cutlery. My food was already finished, and the cutlery just came. 2). It's near an abandoned and haunted hospital. If you can see ghosts, it's quite creepy. Just multiply your prayers so you don't let the ghosts pass by. Thankfully, I only had a 14-hour layover. 3). The bathroom still has a little hair left on the shower/bathtub wall. There was also a chance to see it on the wall near the hand washing place. 4). The design in the bedroom had a door but when I opened it, there was nothing. Maybe it used to be like room 1 could connect to the next room but it was blocked by iron so the door just felt like a display of the room wall. I don't know what's that purpose of the extra door inside the bedroom. The hotel building also looks like it hasn't been renovated in a long time, such as repainting and repairing damaged parts. So, it looks like a scary old hotel.

2 people find it helpful

Accommodation's Reply

05 Dec 2024

Dear W***i, Thank you for your honest review. We appreciate your detailed feedback and apologize for the inconveniences you experienced during your stay. We’re sorry for the delay in providing cutlery with your room service order. This is not the standard of service we aim to provide, and we will address this issue with our team to ensure it doesn’t happen again. We understand that the proximity to the abandoned hospital may be unsettling for some guests. We will take your comments into consideration as we work to improve the overall guest experience. We apologize for the cleanliness issues in the bathroom. This is not acceptable, and we will reinforce our cleaning protocols with the housekeeping team to prevent such occurrences in the future. The extra door in the bedroom is indeed a connecting door to the adjacent room, which is sometimes locked for privacy. We will look into ways to make this clearer for our guests. We also acknowledge that the hotel could benefit from some renovations and will take your feedback into account as we plan future updates. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future. Best regards, William Charles Dorai Assistant Front Office Manager

Yee C. H. B.

9.4

/10

Reviewed 58 week(s) ago

Hotel may seemed old yet holds so much to impress, but the staff is super friendly and helpful. Has shuttle bus to the airport & location at a quiet neighbourhood and so near to the famous Changi Village Food Centre.

1 people find it helpful

Accommodation's Reply

18 Aug 2024

Dear Yee C.H.B, Thank you for your lovely review! We’re delighted to hear that, despite the hotel’s age, you were impressed by what we have to offer. It’s wonderful to know that our friendly and helpful staff made a positive impact on your stay. We’re glad you appreciated the convenience of our shuttle bus service and our location in the quiet neighborhood near Changi Village Food Centre. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, William Charles Dorai Assistant Front Office Manager

v***t

9.4

/10

Reviewed 60 week(s) ago

Best hotel for overnight transit stay for changi airport.

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Muhammad M.

8.5

/10

Reviewed 62 week(s) ago

All okay except no bidet spray.

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Accommodation's Reply

16 Jul 2024

Dear Muhammad M, Thank you for your feedback. We are glad to hear that you found everything satisfactory during your stay, except for the absence of a bidet spray. Your comments are important to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience. Best regards, William Charles Dorai Assistant Front Office Manager

G***t

9.4

/10

Reviewed 63 week(s) ago

Only a few hours at the hotel, waiting for departure time, so far comfortable.

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1 people find it helpful

Maxwell G. M. M.

Transit

9.1

/10

Reviewed 65 week(s) ago

Staff was very friendly and helpful with our requests and queries. Thank you.

1 people find it helpful

Accommodation's Reply

07 Jul 2024

Dear Maxwell, It is great to hear that you had a wonderful stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon. Warm regards, William Charles Dorai Assistant Front Office Manager

Salma S.

9.4

/10

Reviewed 79 week(s) ago

No wonder it ' s a 4 star hotel. However, since I booked during Taylor Swift The Eras hype, I can't help but to think the price I got was too expensive. Also for 4 star hotel I was expecting it to have bidets. I was surprised it doesn't have bidets. It was nice though, they changed our towels, prepared our beds, etc everyday.

2 people find it helpful

Amy K.

9.0

/10

Reviewed 80 week(s) ago

The room was good but didn't know that there were no birthday. Also my power-bank went missing which I don't know know how. Because I never take it out the hotel.

1 people find it helpful

Peter S.

9.7

/10

Reviewed 98 week(s) ago

Very pleasant and comfortable. Great view. Helpful and friendly staff.

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Le Viet H.

4.8

/10

Reviewed 110 week(s) ago

4-star hotel but 1-star quality, staff attitude here is really bad, should not stay at this hotel for a moment!

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Eric T. K. L.

6.3

/10

Reviewed 120 week(s) ago

Hotel did not get my booking. Did not get the bed type I requested as such.

1 people find it helpful

Mahsuri J.

6.6

/10

Reviewed 122 week(s) ago

First, not able to check in because hotel did not receive confirmation from online agent. Luckily I managed to contact online agent but problem solved after 2 hours communication in between hotel and traveloka. Bad experience.

1 people find it helpful

Iqbal R.

Family

6.3

/10

Reviewed 288 week(s) ago

The complimentary for Airport shuttle is bullshit on this hotel.

2 people find it helpful

Maria M Cynthia Teo Mietju

Family

8.5

/10

Reviewed 298 week(s) ago

I booked this hotel for my sister. When they arrive at village hotel changi, the hotel reception didn't let them check in.They said our booking date was 5-6 Jan 2020, while actually my check in date was 6-7 Jan 2020 which state in booking voucher. This was made me a little bit panic, because during my hotel booking never happen like this. I check application for their contact No. and call the customer service. The customer service did their job very well. After waiting almost 1 hour, then everything is settled down. I have another hotel booking on app, I hope this will not happen again. I Hope so.

2 people find it helpful