Last weekend, my family and I attended a relative's wedding event which happened to be at the Atria Hotel Malang. We deliberately chose the same place to stay as the event venue. We were from Solo, and just arrived in Malang to check in at around 03.00 in the morning. Alhamdulillah, the receptionist service was very good & friendly & the process was fast.
Our request when booking the hotel (a room near the lift & mountain view) was also fulfilled. Then because the check out time was supposed to be at 12.00, we tried to ask if there was a time dispensation considering that we were still joining the wedding event & needed time to pack our belongings, we were surprised again because the hotel gave us an extension of time to check out until 13.00.
Very satisfied with the service provided.
In addition, the menus provided at the wedding from the start of the ceremony to the reception were all delicious ..... with the layout and the hotel team providing the best service ... really the best ... Will stay again at the Atria Hotel Malang if we visit this city again ..