favehotel PGC Cililitan

Explore favehotel PGC Cililitan

Overall Ratings & Reviews favehotel PGC Cililitan

Traveloka (15,015)
Other sources (63)
8.0
Very Good
From 15,015 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

8.0

Location

8.4

Service and Facilites

8.1

People often mention about favehotel PGC Cililitan
All
Staff Friendliness (157)
Accessibility (151)
Surroundings (147)
Bedroom (147)
Ambiance (143)
Bathroom (124)
Distance to City Center (120)
Hotel Area (111)
Room Space (110)
Check-in/out Time (109)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews favehotel PGC Cililitan

Number of reviews per page
20
40
Customer reviews
Wahyu I.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 day(s) ago
The location is strategic because it is in the PGC Cililitan area and close to Halim Airport, but for the rooms because they are close to the main road, it makes noise because the rooms are not soundproof, I haven't tried the food because I want to check out straight away at the airport
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Mr. Wahyu I., Thank you for your review and feedback. We are pleased to hear that you found Favehotel PGC Cililitan's location convenient, being within the PGC area and close to Halim Airport. We apologize for any inconvenience caused by road noise due to the rooms' inadequate soundproofing. We will take this feedback into consideration to improve guest comfort in the future. Thank you for choosing to stay with us, and we hope you enjoyed our facilities and services during your next stay. Sincerely, The Management Team, Favehotel PGC Cililitan
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice, close to everything. All the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location and the friendliness of our staff. We hope you had a memorable time and look forward to welcoming you back to Favehotel PGC Cililitan again. Sincerely, The Management, Favehotel PGC Cililitan
Translated by Google Icon
See original
A***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 1 week(s) ago
The AC wasn't cold. I requested a single bed but was given twin beds.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Customer, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the air conditioning not being sufficiently cool and the mismatch between your requested bed type and our service standards. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, both in terms of facilities and booking coordination. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Favehotel pgc cililitan
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
Poor service from the check-in counter staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Customer, Thank you for your review. We apologize for the unpleasant experience you had with our check-in service. This incident did not reflect the standard of service we expect. We have forwarded your feedback to the relevant team for evaluation and improvement to prevent such incidents from happening again. We sincerely hope to welcome you and provide you with better service on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan
Translated by Google Icon
See original
Profile Picture
Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Amazing, I am happy and enjoying it here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Thank you, Mr. Agus S., for your wonderful review. We are delighted to hear that you enjoyed your stay with us. Your satisfaction and comfort are our top priority. We hope to welcome you back again soon. The Management Team, PGC Sirindhorn Fave.
Translated by Google Icon
See original
m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
I've stayed at favehotel Cililitan twice, I'm quite satisfied, but every time I book a room I always get a twin bed, the double bed is always full. But so far, the place is safe and comfortable, the breakfast menu is also quite varied and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Thank you for your review and for choosing Favehotel pgc cililitan again. We are pleased to hear that overall you felt safe, comfortable, and satisfied with the friendliness of our staff and our varied breakfast menu. Regarding the twin beds, which are often fully booked, we apologize for any inconvenience this may cause. We will always endeavor to provide your preferred bed type based on availability on your stay dates. Your feedback is very important to us, as we will use it to improve our services in the future. We look forward to welcoming you again on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The best choice at this price, awesome
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that Favehotel PGC Cililitan was your best choice, offering excellent value and a pleasant experience. Your compliments motivate us to continue striving for the best service and comfort. We look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Easy transportation, cool, access in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that your comfortable stay and excellent central location were beneficial to you. We look forward to welcoming you back to Favehotel PGC Cililitan on your next visit. Sincerely, The Management, Favehotel PGC Cililitan
Translated by Google Icon
See original
S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that the cleanliness of the hotel and the friendliness of all the staff at Favehotel PGC Cililitan left a positive impression on you during your stay. This compliment encourages us to continue striving to maintain the highest standards of cleanliness and service. We hope to welcome you back again. Sincerely, The Management Team, Favehotel PGC Cililitan
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
the overall experience was good, i just had issue with the AC not being cold enough, the water dispenser next to my roam leaked all over the floor around dinner time so I had to call to get it fixed, but they removed it making it a bit of a hassle whenever I needed water I would go a bit further than usual to other dispensers on the floor, also upon requesting cleaning service they said for a one night stay they don't do room cleaning unless I extend my stay, but they did remove dirty glasses and refilled my coffee and tea, staff is very helpful and respectful. 4 out of five stars. would stay again.
Read More
Find this review helpful?
Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback and for giving us a 4-star rating. We are pleased to hear that overall you had a good stay and that our staff were helpful and respectful. We sincerely apologize for the inconvenience you experienced regarding the AC temperature, the water dispenser issue, and the housekeeping policy during your one-night stay. Your comments are very important to us, and we will immediately follow up with the relevant departments to improve these areas. We truly appreciate your understanding and are glad to know that you would consider staying with us again. We look forward to welcoming you back with an even better experience on your next visit. Warm regards, Management Favehotel PGC Cililitan
Profile Picture
Ferry S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Dec 2025
Mr. Ferry S., Thank you very much for your review and feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again on your next stay. Sincerely, The Management, Favehotel PGC Sililiton
Translated by Google Icon
See original
Yohanes E. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
A very strategic place to stay because it's near the famous Cililitan Wholesale Center in East Jakarta. Easy access everywhere thanks to the nearby Cililitan terminal and numerous travel agencies. Nice rooms, friendly staff, and a varied menu.
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
09 Dec 2025
Dear Mr. Yohanes E.W., Thank you very much for your positive review. We are delighted to know that our convenient location near Pusat Pemborong Cililitan, bus terminal and other transportation provided a comfortable stay. We are also glad that you were satisfied with the comfort of our rooms, the friendliness of our staff and the variety of food on our menu. We hope that we will continue to provide you with a pleasant stay experience. We look forward to welcoming you back to Favehotel pgc cililitan again. Best regards, Favehotel pgc cililitan Management
Translated by Google Icon
See original
A***e
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Access to everywhere is easy and convenient
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Our polite and professional response: Thank you for your positive review. We are glad to know that our hotel's location makes your trip convenient. We hope you had a great time and we look forward to welcoming you back to Favehotel pgc cililitan again. Best regards, Favehotel pgc cililitan Management
Translated by Google Icon
See original
Moh A. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Using the app makes it very easy for any needs related to travel, accommodation, etc.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2025
Dear Moh A.F., Thank you for sharing your wonderful experience. We are delighted to know that using Traveloka has been very helpful in meeting your travel and accommodation needs. We hope that our services will be a part of your next stay. See you again at Favehotel pgc cililitan! Best regards, Favehotel pgc cililitan Management
Translated by Google Icon
See original
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything was great, but unfortunately the room I got wasn't what I asked for. I prefer windows with a street or scenic view🙏🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that your stay was very pleasant. We apologize for any inconvenience caused by the room not meeting your requirements. Please note that rooms with street-facing windows are available in Superior category. For your next visit, please let us know your preferences during booking so that our team can consider the best option based on availability. We look forward to welcoming you back for an even more pleasant experience. Best regards, Favehotel Management pgc cililitan
Translated by Google Icon
See original
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The room smells musty and is not good for a long stay
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced, especially the musty smell in the room and the uncomfortable stay. This is not the standard of comfort we want to provide to our guests. We have forwarded your comments to our housekeeping and engineering teams for a thorough investigation and immediate action to prevent this from happening again. We hope to have the opportunity to welcome you back with an even better experience on your next visit. Thank you for your feedback. It means a lot to us in order to improve the quality of our services. Best regards, Favehotel Management pgc cililitan
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
Hotel staff are friendly during check-in and check-out.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that our staff were friendly during check-in and check-out, making your experience memorable. We look forward to welcoming you back again soon. Best regards, Favehotel PGC Cililitan Management
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the bathroom door can't close tightly, so it's a little uncomfortable
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Nilai Guest, Thank you for your review and sharing your feedback. We apologize for the inconvenience regarding the bathroom door not closing properly. We will immediately forward this matter to the relevant team for resolution as soon as possible. We hope you will have a more comfortable stay on your next visit. Best regards, Favehotel PGC Cililitan Management
Translated by Google Icon
See original
Rina W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly upon check-in, the room was neat, clean, and most importantly, comfortable. Highly recommended for a staycation, friends. The price is quite affordable and easy on the wallet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Nov 2025
Dear Rina W., Thank you for your positive review! We are so glad you were impressed with the friendliness of our staff and the cleanliness of our rooms. We are honored that you would recommend us for your stay. We hope to welcome you back soon. Best regards, Favehotel Management pgc cililitan
Translated by Google Icon
See original
ISMI H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Favorite accommodation every trip to East Jakarta
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Mr. Ismi H., Thank you very much for choosing us as your favorite place to stay whenever you visit East Jakarta. We are very pleased to know that your stay was always memorable. We look forward to continuing to provide the best service on your next visit. Best regards, Favehotel Management pgc cililitan
Translated by Google Icon
See original
Number of reviews per page
20
40