Vega Hotel Gading Serpong

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Overall Ratings & Reviews Vega Hotel Gading Serpong

Traveloka (10,709)
Other sources (107)
8.4
Very Good
From 10,709 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Vega Hotel Gading Serpong
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Staff Friendliness (164)
Bedroom (144)
Surroundings (137)
Ambiance (136)
Accessibility (132)
Room Space (130)
Family Friendly (123)
Bathroom (119)
Hotel Area (119)
Taste (119)
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Traveler Reviews Vega Hotel Gading Serpong

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40
Customer reviews
Nanda
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10.0
/10
Reviewed 4 day(s) ago
The hotel is very kids-friendly so the children are very comfortable.
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H***a
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Leisure
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9.4
/10
Reviewed 1 week(s) ago
Friendly staff, strategic location, food lacks variety.
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G***n
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Business
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9.4
/10
Reviewed 2 week(s) ago
Recommendation (according to price).
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S***a
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10.0
/10
Reviewed 2 week(s) ago
yes, everything is ok...................................
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Oon S.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
My favorite thing about the pool is its length and width. It's a pleasure to swim here. However, this time, it felt a little less than clean.
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Olivia S.
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10.0
/10
Reviewed 3 week(s) ago
Great, nice room, good service.
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Tantio
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Leisure
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8.7
/10
Reviewed 5 week(s) ago
Housekeeping was poor, and there was no drinking water on the second day. Breakfast was standard, and the first day they ran out of eggs or omelets. Checkout was very stiff.
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2 people find it helpful
Stephanie
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Business
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8.4
/10
Reviewed 5 week(s) ago
Ordered an omelet in 37 minutes. Finished eating at 6:30. Two pieces of braised chicken left. The bread was gone. It wasn't refilled immediately.
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1 people find it helpful
E***l
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10.0
/10
Reviewed 5 week(s) ago
Staff assisted very well. They allowed early check-in and late check-out.
1 people find it helpful
J***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
When I tried to lock the door, I pushed it open again. I ended up not sleeping there, and my 700,000 rupiah was wasted just like that!
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1 people find it helpful
S***i
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Staycation
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8.3
/10
Reviewed 5 week(s) ago
Pros: Strategic location, not far from the mall. Easy check-in, check-out. Cons: No welcome drink, AC not cold enough, musty smell in room 811. Breakfast is not tasty, lack of variety, and expensive. My 7-year-old son paid 75k and 13-year-old paid 175k, total 250k for 2 children. Even though the children will not eat much. Even then, the 13-year-old only took fried rice and 1 small glass of juice, the 7-year-old only took Koko Krunch and 1 small glass of juice. Please pay attention to the shortcomings so that customers are not disappointed and reluctant to come back.
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1 people find it helpful
C***l
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Great place, service, and price.
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Arif B.
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8.5
/10
Reviewed 6 week(s) ago
Fast response, good hospitality.
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BobbyGU
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10.0
/10
Reviewed 6 week(s) ago
Good service, stayed for 2 weeks and felt at home.
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M***u
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Good, ordinary hotel near Summarecon Mall Serpong.
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S***l
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Business
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8.6
/10
Reviewed 6 week(s) ago
The location is pretty good, close to everything, especially SMS Mall. The only downside is the bathroom in the room, which was flooded and had no drainage. I tried the breakfast, but it was lacking in flavor and too salty. There was often noise from above the room, like things being moved around.
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M***u
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
This is the second time clean towels in the room have smelled. The laundry staff either couldn't use hot enough water to wash the towels or put too many towels in the dryer, preventing them from drying completely, and they started to smell after being folded.
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1 people find it helpful
I***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Everything was fine. The only downside was that the AC in room 912 wasn't cooling. The technician checked it, and it still didn't work. Hopefully, the AC will be fixed soon so the next guests will be more comfortable, hehe.
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1 people find it helpful
L***n
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8.4
/10
Reviewed 9 week(s) ago
Small room but good price and good location, close to Summarecon Mall.
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R***i
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9.1
/10
Reviewed 9 week(s) ago
I came here in August 2026, and it was comfortable for me to bring my husband and kids. It was clean, smelled good, and the staff was friendly.
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1 people find it helpful
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