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Traveler Reviews Mars City Hotel
Number of reviews per page
20
20
40
40
Customer reviews
R***i
8.4
/10
Reviewed 4 week(s) ago
Affordable price with easy access to the city
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Agung W.
10.0
/10
Reviewed 6 week(s) ago
Thank you very much. It was very enjoyable.
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v***i
Staycation
8.1
/10
Reviewed 6 week(s) ago
The toilet was not flushing smoothly on the second day and the Wi-Fi was not working optimally.
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W***h
8.2
/10
Reviewed 8 week(s) ago
Pas pulang malem sy pulang mandi, di kamar mandi keluar anak kecoa 1. Terus di meja yg ada kursinya ada juga 1. jadi ada 2 anak kecoa
Sorry gak kepikiran ambil gambar.
(Rb)
Kapsul kamar mandinya sempit air keluar dr bagian bawah jadi becek. Yg lain ok👌
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v***i
Transit
8.6
/10
Reviewed 8 week(s) ago
Please respect guests who bring motorcycles and don't be too busy with their phones. Guests come with luggage, but no one helps them on the stairs; instead, they're busy with their phones.
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1 people find it helpful
Indra P.
Leisure
10.0
/10
Reviewed 14 week(s) ago
The staff is very friendly.
The hotel room is clean and very decent for the price, especially since the location is very accessible to tourist attractions and malls. This is my second stay here. Overall, I recommend it.
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3 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Ms. Intra, Thank you for choosing to stay at Mars City Hotel. We are delighted that you enjoyed your stay at Mars City Hotel. We hope to welcome you back again. Thank you, Mars City Hotel.
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S***n
8.8
/10
Reviewed 15 week(s) ago
The staff is friendly and the place is comfortable, but the bed is damp, like it's been washed and not dried yet... but it's okay
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2 people find it helpful
Verified Traveler
10.0
/10
Reviewed 15 week(s) ago
We were served in a friendly manner, thank you Mars City Hotel
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2 people find it helpful
A***o
Leisure
9.4
/10
Reviewed 16 week(s) ago
Friendly staff, clean hotel area, clean room area
Wi-Fi needs to be improved
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NN
Ni Nyoman T.
8.5
/10
Reviewed 20 week(s) ago
The location is strategic, the staff is friendly
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Wiadnyana P.
Staycation
9.4
/10
Reviewed 21 week(s) ago
The staff is very friendly, the check-in process is very easy and the location is very strategic.
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Verified Traveler
Leisure
9.4
/10
Reviewed 23 week(s) ago
The staff was friendly, nice room, and swimming pool.
3 people find it helpful
Verified Traveler
9.1
/10
Reviewed 24 week(s) ago
The staff is very friendly. The hotel ambiance is also nice. Access to everything is close. Recommended.
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2 people find it helpful
Piliarta
Business
8.0
/10
Reviewed 26 week(s) ago
Cabin-style bathrooms are prone to water leaking from the shower, making everything wet.
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1 people find it helpful
Henderina L.
10.0
/10
Reviewed 28 week(s) ago
I am a happy repeater guest 😊
5 people find it helpful
Henderina L.
Staycation
9.7
/10
Reviewed 29 week(s) ago
Worth the price! Friendly staff, very attentive. Highly recommended though
2 people find it helpful
M***n
Staycation
9.4
/10
Reviewed 30 week(s) ago
Near Denpasar city center, easy access.
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D***i
Leisure
10.0
/10
Reviewed 33 week(s) ago
Friendly and helpful staff, clean and comfortable rooms, and a great location. Good reviews also often mention unique amenities like a swimming pool or beautiful views, as well as delicious and varied dining experiences.
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3 people find it helpful
y***a
8.5
/10
Reviewed 33 week(s) ago
There is no hot water kettle or dispenser and every time you ask for hot water you have to pay 5000, the food is standard and there is not much variety on the menu.