Monoloog Hotel Bekasi

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Overall Ratings & Reviews Monoloog Hotel Bekasi

Traveloka (17,550)
Other sources (37)
8.3
Very Good
From 17,550 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.7

Location

8.4

Service and Facilites

8.3

People often mention about Monoloog Hotel Bekasi
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Staff Friendliness (114)
Bedroom (112)
Ambiance (102)
Accessibility (93)
Bathroom (90)
Distance to City Center (89)
Hotel Area (89)
Check-in/out Time (76)
Room Space (71)
Surroundings (69)
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Traveler Reviews Monoloog Hotel Bekasi

Number of reviews per page
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40
Customer reviews
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
The staff was friendly, and the hotel was clean. They even had a hairdryer. For me, traveling solo, the hotel was fine. I just chose the wrong room type, a twin room, haha, even though I was traveling solo. I definitely recommend it.
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N***a
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8.3
/10
Reviewed 4 day(s) ago
Smoking rooms cost an additional Rp. 25,000, and 24-hour parking costs Rp. 25,000. It's a significant expense.
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N***r
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
Near the mall, you can order food like Solaria.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Mr./Mr, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolook Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are very valuable to us, and we hope to welcome you again in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Suitable for holidays, because it is close to the city and easy access.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Greetings from Monolook Bekasi Hotel. Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi Hotel. Your positive reviews and suggestions are invaluable to us, and we look forward to welcoming you again in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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Novel A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Stayed in a queen-size room with one bed. A smoking room costs 25,000 Rupiah. The sheets looked poorly maintained, with several stains. Cleanliness was above average, but still not worth the 250,000 Rupiah price tag.
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3 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. Novel A, Thank you for taking the time to review your stay at our hotel. We apologize for any inconvenience you experienced during your stay. We apologize if there was an additional charge for the smoking room. Regarding the untidy linens, this is a matter we take very seriously and we will take immediate action to improve the quality of our service. We sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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f***a
icon-Transit
Transit
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6.8
/10
Reviewed 5 week(s) ago
The bathroom wasn't clean, and the AC was hot. The technician checked and found that the AC was actually leaking quite a lot of water.
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2 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. F*a, This is a message from Monolog Bekasi Hotel. We appreciate you choosing our hotel during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had regarding the bathroom and air conditioning issues. We have forwarded this matter to the relevant departments for immediate resolution and hope that such incidents will not occur again in the future. Thank you for your interest and valuable feedback. We hope to provide you with a better stay in the future. Sincerely, Viviet Junius Tanto, Assistant Hotel Manager
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N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly, very helpful.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
To N*h, Greetings from Monolook Hotel Bekasi. Thank you for choosing Monolook Hotel Bekasi as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolook Hotel Bekasi. We are very proud to know that you had a memorable experience during your stay at Monolook Hotel Bekasi. Your positive feedback and comments are very valuable to us, and we hope to welcome you again next time. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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Rosita W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
For a hotel priced under 300,000 Rupiah, this is incredibly comfortable. Yesterday, I also got a connecting room because I brought the kids, so it was nice and comfortable. It's worth the price.
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3 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Ms. Rosita W., "Respectfully yours from Monolux Bekasi Hotel," Thank you for choosing Monolux Bekasi Hotel as your accommodation during your visit to Bekasi. Thank you for taking the time to provide feedback and a positive review during your stay at Monolux Bekasi Hotel. We are proud to know that you had a memorable experience during your stay. Your positive feedback and comments are invaluable to us, and we look forward to welcoming you again in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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Aziz J.
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8.5
/10
Reviewed 8 week(s) ago
Best service and comfortable.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Mr. Aziz, From Monolook Bekasi Hotel, We respectfully thank you for choosing Monolook Bekasi Hotel as your accommodation during your stay in Bekasi. Thank you for reviewing our facilities and services through Traveloka. We hope to welcome you again and provide even better service when you return to Monolook Bekasi Hotel next time. Sincerely, Viviet Junius Tanto, Assistant Hotel Manager
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S***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 10 week(s) ago
Thank you so much! The staff were very friendly and helpful during check-in.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear S*a, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi. Your positive review and feedback are very valuable to us, and we look forward to your next visit. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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r***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff are friendly and the hotel is nice.
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2 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Mr. R*t, “Respectfully yours from Monolook Bekasi Hotel,” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi. Your positive review and feedback are invaluable to us, and we look forward to welcoming you again next time. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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T***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 11 week(s) ago
Please change the bed sheets every time a guest checks out.
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2 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Mr./Ms. T*i, Sincerely, Monolog Hotel Bekasi. We thank you for choosing our hotel during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had. We have informed the relevant department so that all staff will receive retraining, and we hope that such an incident will not happen again in the future. We appreciate your attention and valuable feedback. We hope to provide you with a better stay in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The entire staff is friendly, but please change the sheets after each guest leaves.
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Accommodation's Reply
18 Jun 2026
Dear Mr./Ms. T*i, Sincerely, Monolog Hotel Bekasi. We thank you for choosing Monolog Hotel Bekasi as your accommodation during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had. We have informed the relevant department so that all staff members will receive retraining, and we hope that such an incident will not happen again in the future. We appreciate your attention and valuable feedback. We hope to provide you with a better stay in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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Q***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
(+) Great location, smooth check-in process, convenience store nearby. (-) Hairdryer is broken, no free parking fee
1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Q***N, Thank you for sharing your detailed feedback from your recent stay at Monoloog Hotel Bekasi . We appreciate the compliments about the location, facilities nearest. We also apologize for the inconvenience caused,We will share your comments with our team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Wiwied Yunias Tanto Asst Hotel Manager
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Pretty good.. Please check the room used by the previous customer because the new customer checked in and when they entered the room there was a cigarette smell, I'm afraid the new customer will think they're smoking. This is just a suggestion to make the customer more comfortable 🙏☺️
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2 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr./Ms. I*h, Thank you for taking the time to write a review about your stay at our hotel. We apologize for the unpleasant experience you had. We have forwarded your review to our team so that we can take immediate action to address and improve the quality of our hotel and services. We can only improve the quality of our services and facilities when we receive reviews from our guests. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Vivied Junius Tanto, Assistant Hotel Manager
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R***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
Facilities need to be improved, such as the AC not cooling and the slippers provided not being sufficient for the number of guests. Service is fast and the staff is friendly.
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Accommodation's Reply
22 May 2026
Dear Mr./Ms. R*i, Thank you for taking the time to write a review about your stay at our hotel. We apologize for any unpleasant experiences you may have had. We have forwarded your review to our team so that we can immediately address and improve the quality of our hotel and services. Regarding the facilities, they are up to our hotel's standards, but if you require anything additional, we can provide it. We can only improve the quality of our service and facilities based on guest reviews. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Everything's fine, but it would be even better if the TV was updated. So I could watch Netflix, since my TV is really lacking.
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2 people find it helpful
Accommodation's Reply
22 May 2026
Dear Ms. N*a, “Greetings from Monolook Bekasi Hotel.” Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. Regarding our TVs, we are currently replacing them with new Google TVs, and only two floors have already been upgraded. We are proud to know that you had a memorable experience during your stay at Monolook Bekasi Hotel. Your positive review and feedback are very valuable to us, and we look forward to your next visit. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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h***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Affordable accommodation, easy check-in process, only hourly parking.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, This is a message from Monolook Hotel Bekasi. We thank you for choosing Monolook Hotel Bekasi as your accommodation during your visit to Bekasi. We sincerely apologize for the unpleasant experience you had. As Monolook Hotel is located within a shopping mall, we apologize if you are still being charged for parking. However, we are currently discussing with the shopping mall management regarding special parking rates for hotel guests. Thank you for your interest and feedback, which is very important to us. We hope to provide you with a better stay next time. Sincerely, Viviet Junius Tanto, Assistant Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 13 week(s) ago
Hotel staff are very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr. G*t, Greetings from Monolook Bekasi Hotel. Thank you for choosing Monolook Bekasi Hotel as your accommodation during your visit to Bekasi, and thank you for taking the time to provide feedback and a positive review during your stay. We are very proud to know that you had a memorable experience during your stay at Monolook Bekasi. Your positive review and feedback are very valuable to us, and we look forward to welcoming you again next time. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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t***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 14 week(s) ago
The mattress pad, pillowcase, and blanket are dirty and not clean enough, the towels smell of bleach, the breakfast menu is lacking, please improve the cleanliness and breakfast menu, thank you.
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4 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr./Ms. t*a, Thank you for taking the time to write a review about your stay at our hotel. We apologize for any unpleasant experience you had during your stay. We have forwarded your review to the relevant team so that we can take immediate action to address and improve the quality of our hotel and services. We can only improve the quality of our services and facilities based on reviews from our guests. We and our team sincerely hope to have the opportunity to welcome you back in the future. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager
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Number of reviews per page
20
40