Stayed in a family room for a few nights. The room was comfortable, spacious, and clean. The location is strategic, close to culinary centers, pharmacies, minimarkets, museums, and more. The staff is friendly and speaks Malay and English. You can store your luggage if you arrive before check-in time.

The room is clean, the towels and sheets are always clean. There are culinary options around the hotel. The room just needs a little more light.

The staff was very friendly and helpful.

The room was clean and spacious, and the staff were really friendly. The hotel location is perfect - lots of restaurants and a pharmacy nearby. Bonus for durian lovers, there's durian right near the hotel too. Plus, it's super walkable.

Nice place to stay and great location

I'm so impressed with operation manager Jonathan as I lost my mobile in a Grab car. I was helpless and had no way to contact my friends. He was helpful, assisted Grab, helped call and arrange for a driver to bring me to the mall to get a new phone and to the police station to make a police report. I only arrived on the 2nd day and I couldn't recall any telephone numbers and was afraid. In the room, I was trying to connect with the new phone but it was difficult. At 8pm Jonathan called and mentioned the phone was found, returned by the Grab driver, and delivered at the reception. I'm so happy that before the day ended, I found my phone that can connect me to friends and at least the next 2 days left can be enjoyed in Penang. I'm grateful the staff were helpful, kind, and made an effort to help.

The room is nice, the location is strategic, but the lights for the room hallway should be added with LED lights to make it brighter.

Strategic location, comfortable atmosphere, supported by friendly staff.. Nice.

The room is quite spacious, clean, and well-equipped, and the atmosphere is very conducive. So I can rest while also working whenever I want, as there is a desk and the Wi-Fi is also very reliable.

Been stayed here several times already, always like the surrounding, easy to find food and near to everywhere.

Very nice... I will back again to this hotel...

Very strategic, lots of food around the hotel, top

Standard service and rooms, standard cleanliness, strategic location

Very basic hotel, please provide hand soap in the wash basin.

The hotel is nice, clean, strategically located.

The hotel is clean, nice, strategic

Nice hotel, but my room had a lot of small cockroaches. Luckily, I'm not afraid of them, and overall, it's close to everywhere.

The hotel is nice, the staff is friendly and it is close to places to eat.

Friendly, kind staff. A location with delicious, viral food.

The staff is friendly and very helpful. The location is strategic, with plenty of popular and delicious culinary spots. Cleanliness is excellent.