Overall Ratings & Reviews De Whitte Hotel (Citismart Hotel)

Clean, comfortable for overnight stay, close to shopping center.

The hotel staff is friendly, the deposit is very affordable, the room is clean, the AC is cold👍🏽, the bathroom is clean, there is free breakfast on the 2nd floor, it tastes good👍🏽 It's easy to find food because next door there is Ampera Wahyu restaurant, it tastes really good, if you want to go to Living World Mall, you can just walk there.

near the city center but the staff is not friendly

The reception staff is friendly, 👍👍 it's just that the comfort is a bit lacking, it's a bit noisy in the middle of the night, maybe because the partition/wall isn't soundproof so you can hear the people in the next room coming in the middle of the night, it's a bit noisy at bedtime, especially if you bring a baby, it wakes you up, it's worth stopping by again👍☺️☺️

Not bad for a budget of 200,000 Rupiah. Breakfast is included, and it's close to two major malls in Pekanbaru.

Good, every room has a window so there is air circulation.

Everything is good, according to the price.

The experience is ok, only the AC is noisy when turned on and the TV cannot catch TV channel signals.

Very close to the mall, just walk.. the location is in the city center and strategic, the price is pocket-friendly

Near the biggest mall in Pekanbaru, 5 minutes walk to get there. Breakfast is appropriate, low budget hotel but very satisfying.

The location is very strategic, but the room facilities are very lacking. Hot water is not working, TV is not working. At night, many rat sounds can be heard. Please improve the hotel again.

The hotel staff is quite friendly and the service is also good.

Great. Near the city center, close to everywhere. In front of the main road.

Nice cozy place to stay for transit. Anyway, the place is close to the mall so it's easy to find foods.

The staff was very friendly in serving me.

Good for facilities and cleanliness

A very strategic hotel with a cheap budget. Only 200, the room is quite clean, the toilet is clean but a bit smelly, maybe from the trash can that was not washed properly or the drain, I don't know. Breakfast is available fried rice, fried noodles but the taste is really bad, there is no taste, I suggest changing the chef/catering. It's really worth it, besides breakfast, the taste problem should be fixed.

Strategic location, only there are some complaints such as the air conditioner that cannot be adjusted the temperature, because the remote is problematic, and there are cockroaches in the room, and stains on the mattress. Hopefully in the future it can be improved

the place is clean, comfortable and quiet

The hotel is strategically located. Comfortable. Clean rooms. As a suggestion, the shower in room 301 should be fixed.