Overall Ratings & Reviews POP! Hotel Kemang

Dear Bu Elfisari, Thank you so much for your kind review. We're truly delighted to hear that you had a happy and blessed stay with us at Hotel Pop Kemang. It's wonderful to know that our staff’s friendliness and helpfulness made your visit enjoyable. We look forward to welcoming you back on your next holiday to Jakarta, Indonesia. Warm regards, Hotel Manager

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the high-floor room and the breathtaking city view. It’s also great to know that the air conditioner worked well and that the room met your needs. We sincerely apologize for the inconvenience you experienced with the toilet flush. Your feedback is very important to us, and we will certainly pass this along to our maintenance team for further review and improvement. We appreciate your input, and we hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Warm regards, Hotel Manager

Dear Guest, Thank you very much for your positive review. We are very happy to hear that our staff was able to assist you well, especially during the rainy conditions. Guest satisfaction and comfort are always our priority. We hope the loaned raincoat helps you stay dry and comfortable. We look forward to welcoming you back again soon. 😊. Thank you, Hotel Manager

Dear Guest, Thank you for your review. We are delighted to hear that you had a good rest during your stay. We are also pleased to know that our close proximity to food vendors added to your comfort. We look forward to welcoming you back soon! Thank you, Hotel Manager

Dear Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness and noise level of the room. Your feedback is invaluable to our ongoing improvements. We will address this issue immediately to ensure a more comfortable stay with us in the future. We hope to welcome you back with even better service. Thank you, Hotel Manager

Dear Guest, Thank you for your review. We are delighted that you have chosen to stay at our hotel several times. Your presence is always a pleasure for us. We hope each visit is a pleasant one. We look forward to your next visit. Thank you, Hotel Manager

Dear Guest, Thank you very much for your review. We're glad to hear that you had a comfortable rest at our place after a long trip. We look forward to welcoming you back in the future. Thank you, Hotel Manager

Dear Guest, Thank you very much for your review. Your feedback is very valuable for us. We hope that you will visit us again soon. Thank you, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We would like to apologize for the shortcomings of the service provided by the Hotel to you and we will immediately fix it. And we will review the feedback regarding the facilities that you have provided so that it becomes an added value for our guests. Hopefully you can stay again at POP! Hotel Kemang Jakarta. Thank you, Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We would like to apologize for the shortcomings of the service provided by the Hotel to you and we will immediately fix it. And we will review the feedback regarding the facilities that you have provided so that it becomes an added value for our guests. Hopefully you can stay again at POP! Hotel Kemang Jakarta. Thank you, Hotel Manager

Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you found our stay to be quite memorable and comfortable. Easy access and a wide selection of dining options are certainly among the advantages of our location. We look forward to welcoming you back on your next visit. Thank you, Hotel Manager

Dear Guest, Thank you for sharing your experience. We sincerely apologize for this unpleasant and embarrassing incident. This clearly does not reflect the standard of service we expect. We will immediately follow up with the relevant team to ensure this incident does not recur in the future. Your feedback is invaluable to us as we continue to improve our service. We hope to have the opportunity to provide an even better experience on your next visit. Thank you, Hotel Manager

Dear Guest, Thank you so much for your wonderful review. We're delighted to hear that you enjoyed your stay, found the room clean and comfortable, and appreciated the helpfulness of our team. We're also glad our location made things more convenient for you. Your recommendation means a lot to us — we hope to welcome you back again soon. Thank you, Hotel Manager

Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that our hotel was a great place for your transit and that you enjoyed the various dining options nearby. We look forward to welcoming you back in the future. Thank you, Hotel Manager.

Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness is one of our top priorities, and we are very sorry to hear that your room did not meet the expected standards. Your feedback has been shared with our housekeeping team for immediate follow-up and improvement. We truly appreciate you bringing this to our attention and hope you might consider giving us another opportunity in the future to provide you with a much better experience. Thank you, Hotel Manager

Dear Guest, Thank you for your stay and review. We're glad to hear that you found our location convenient and that our staff were friendly. We apologize for the inconvenience regarding the cold water not coming out — we will check and fix this issue immediately. We hope to welcome you back for an even better experience. Thank you, Hotel Manager

Dear Prianda, Thank you very much! We're glad you enjoyed our convenient location on Jalan Kemang Raya. We look forward to welcoming you back again soon. Thank you, Hotel Manager.

Dear Guest, Thank you for your feedback. We’re glad you appreciated our convenient location near the city center. We apologize for the issues you experienced with the room’s cleanliness and air quality. Your comments have been shared with our team to help us improve. We hope to have the opportunity to provide you with a better stay in the future. Thank you, Hotel Manager

Dear Guest, Thank you for your feedback. We are pleased to hear that you found our services excellent in all aspects. We apologize for the delay in serving the sahur meal and the limited selection, as well as the bathroom shortcomings. We will follow up immediately to provide a better experience in the future. We look forward to welcoming you back with our improved service. Thank you, Hotel Manager

Dear Guest, Thank you for your review and feedback. We apologize if there was anything lacking during your stay. As a budget hotel, we continuously strive to improve the quality of our facilities and services to ensure a more comfortable stay for our guests. We are pleased that our location was convenient for you. We hope to provide an even better experience next time. Thank you, Hotel Manager