H***i
Transit
8.2
/10
Reviewed 1 week(s) ago
It's enough for one family and the service is quite friendly, it's just a shame there's no laundry bag for our dirty clothes, hehe.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Monolook Hotel Palembang. We are delighted to hear that you found our hotel comfortable enough for your family and that you were pleased with the friendly service from our team. We also appreciate your suggestion regarding the availability of laundry bags in the rooms. We will take this feedback into consideration to improve our facilities and ensure all guests have a comfortable stay. We look forward to welcoming you and your family back to Monolook Hotel Palembang on your next visit. Sincerely, Monolook Hotel Palembang
See original