Overall Ratings & Reviews Simon Hotel

Nice centrally located property walkable to many attractions, nice staff, rooms are nice but overall more attention to details would be needed and some renos are due, bathroom wasn’t super clean, gym is poor with only 4 cardio machines (no weights) that are very weathered including one that was broken.

A very comfortable hotel convenient for city centre with lovely staff and a great restaurant.

Check-in was very quick and easy. She was extremely friendly and ensured we had help to the room with luggage and a cab when we were leaving. Downside was some service in the hotel restaurant. One of our waitresses was not the friendliest maybe because we don’t speak French but the others were nice. The one waitresses smiled and seemed attentive to those who did speak French based on what I saw. The room had all the amenities and is in a nice little area to walk around and watch boats coming in and out. It was a 15 euro cab ride from cruise port to the hotel and then 40 to the airport if anyone wants an idea of cost.

Restaurant Bolibar was good, but the 'rules' about where you could take a drink that you ordered at the bar were rediculous. In the website it quite states that you can take your drink to the to the terrace but the service staff will not allow that

Close to cruise terminal. Clean and quiet. Not very good food options. If you’re American, there is a McDonald’s and KFC within walking distance. No other American food options.

Lovely place and people!

The ladies at check in were so lovely and great to work with as we arrived early. They stored our luggage, gave lunch tips and were terrific on our return. Rooms are just what we needed, clean, good size, terrific shower. Highly recommend this hotel

This hotel is very expensive for how bad the property is. It’s very old, the A/C did not work, and seems very dirty.

The front desk staff were excellent and very kind and accomodating. However, the bar and restaurant staff were very slow. We were the only ones in the bar at one point and literally had to hunt down the bartender for another drink. The morning buffet ran out of eggs and silverware and dishes. And the patio eatting area isn't large enough to accommodate a hotel of that size.

This hotel is not quite a 4*, but it's trying. Nothing was terrible, but nothing was great. Housekeeping was very inconsistent, shower design needs a fix - water can go all over the bathroom. People were friendly.

Air conditioning was inadequate. Poor selection for buffet breakfast. Sausage was warm. Bacon and scrambled eggs were cold.

Area around the hotel is just ok. Many closed business around the esplanade.

Very nice rooms and polite hotel staff. Restaurant staff needs training in public interactions and clarity of offerings

Very good. Staff especially the front desk folks were very nice and professional. What else could I ask for.

Staff made the stay great

Everything there was just right. The place is modern, with excellent wifi, electrical outlets where you want them, and expected amenities such as high-quality in-room coffee. The service was outstanding, including a receptionist who went out of her way to arrange desperately needed laundry service outside of normal service hours. I look forward to returning.

Nice clean and modern facilities very very close to the waterfront restaurants and old downtown.

Lovely hotel,great location and staff is very helpful Breakfast was good. Plenty of restaurants, five to ten minutes walk

City view

We had a ferry connection andvthe hotel was so conveniently located. We walked to terminal