The hotel staff was quick to respond, and the room was clean, but the bathtub water was yellow. After staying there for two days, the water remained yellow. The food variety was also downgraded from previous years.

The hotel staff was fast to respond, the room was okay and clean, but the bathtub water was yellow. After staying there for 2 days, the bathtub water remained yellow.

If I go to Bali, I want to come back to this hotel because the food is delicious and varied.

The hotel needs a lot of repairs, the access door to the room was damaged to the point of having to move rooms, the wooden floor in the bathtub area was also broken, it had to be repaired.

At this price, it's ok

The room was quite large, the receptionist was friendly, and requests were responded to, but many things could be improved. The phone was dead, the shower faucet was difficult to close, dripping all night, the sink was creaky and the faucet was loose, so I almost didn't dare use it for fear of it coming off. The shower head was covered in moss. The room's lighting was minimal, with no lights at all on one side near the window.

The hotel staff is very friendly. The location is strategic.

The room is nice, there is a bathtub, it is close to the mall and there are also lots of food stalls around it.

The place wasn't clean, and the furniture and facilities looked old and with bad maintenance

Friendly hotel staff, good service, delicious food (breakfast)

The hotel is actually nice and comfortable, especially the rooms—the air conditioning is very cool and comfortable to rest in. However, there are a few things to be aware of, such as the lack of maintenance. The hallways are dark and the elevators sometimes have problems, which can be quite worrying. Furthermore, the staff on duty also seems inadequate. It's a shame, because this hotel has great potential if it could be improved.

Pillows smell, refrigerator is dead, hot water is not working

A 4-star hotel, but it doesn't feel like one. There are no slippers. There's a late check-out fee, but it's never required at other hotels. Or maybe I'm just out of touch with this policy. There's a menu in the room, but it can't be ordered. Even though it's a 4-star hotel, why isn't there a kitchen? The staff said food is only available at breakfast.

Not bright, feels stuffy due to the dim light

We stayed here because of its proximity to the airport and its location in the heart of Kuta. The staff were also very friendly and quick to assist; upon arrival, the shower in the room wasn’t working. However, the staff fixed it right away. The downsides might be that the hotel is a bit old and could use some maintenance, the lighting in the lobby and hallways is a bit dim, and there’s no air conditioning while waiting to check in. The room cleanliness was excellent and well-maintained. I didn’t get a chance to try the breakfast or other meals because I left very early in the morning to head to my next destination.

The staff here are very helpful and friendly. The rooms are quite spacious, especially the bathrooms. Sleeping comfortably is also comfortable. The atmosphere is warm and cozy. The rooftop has a long swimming pool, perfect for watching the sunset.

all the best..........,................

It's just dark in the room and the hallway, so far OK.

The hotel room was spacious. It had complete amenities and a bathtub. The hotel was reasonably priced. The only downside was the inadequate lighting near the lobby, as some lights were turned off at night.

The hotel staff are all friendly, responsive, the rooms are clean, and the food is varied and delicious at an affordable price. By the way, my family and I have stayed here many times. It's highly recommended.