Overall Ratings & Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International

Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang and for your appreciation. We are delighted to learn that our team's hospitality and prompt response left a positive impression during your stay. Guest satisfaction is our top priority, and comments like this encourage us to continuously maintain and improve the quality of our service. We look forward to welcoming you back in the future. Best regards, Hotel Ciputra Semarang Management

Dear Ms. Zakiyatul F., Thank you very much for this brief but very pleasant review! We are delighted to hear that you enjoyed our facilities and services and were satisfied with your stay at Hotel Ciputra Semarang. Positive comments like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back on your next visit. We hope it will always be a memorable experience! Best regards, Hotel Ciputra Semarang Management

Dear Mr./Ms. L*t, Thank you for being a loyal guest of Hotel Ciputra Semarang and for taking the time to share your recent experience. We are very sorry to hear that this visit did not meet your expectations, especially after so many positive experiences in the past. Your feedback regarding the service upon arrival and the in-room entertainment facilities is a serious concern for us. This certainly does not reflect the standard of service we strive for for all our guests, especially loyal guests like you. We apologize for any inconvenience this may have caused and will follow up with the relevant team to ensure this does not happen again in the future. We look forward to welcoming you back for a more enjoyable experience on your next visit to Semarang. Sincerely, Hotel Ciputra Semarang Management

Dear Ms./Mr. Thi ke. T. B., Thank you for your positive review. Your words and appreciation mean a lot to us. We look forward to welcoming you back to Hotel Ciputra Semarang for another unforgettable stay. Warm regards, Hotel Ciputra Semarang Management

Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit and for taking the time to leave a review. We sincerely apologize for the inconvenience you experienced with the carpet in your room, particularly the damaged and torn carpet in the right corner. Your feedback is invaluable to us as we continue to improve the quality of our facilities and services. We will immediately follow up with the relevant team to ensure a speedy repair. We look forward to welcoming you back on your next visit with an even better and more satisfying experience. Sincerely, Hotel Ciputra Semarang Management

Dear Mr. Tom X., Warmest greetings from Hotel Ciputra Semarang. Thank you for choosing to stay with us again and for sharing your kind words. We are truly delighted to know that you continue to enjoy your experience with us. We look forward to welcoming you back for another memorable stay in the near future. Yours sincerely, Hotel Management Hotel Ciputra Semarang

Dear Mr. Desmon T., Warmest greetings from Hotel Ciputra Semarang. Thank you for your kind review and for rating your recent stay with us an 8.8. We are delighted to hear that you found our hotel comfortable and our staff friendly throughout your visit. Your positive feedback truly motivates our team to continuously deliver excellent service and ensure a pleasant experience for all our valued guests. We hope to welcome you back again soon for another enjoyable stay. Warm regards, Hotel Ciputra Semarang Management

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for your excellent review and rating. We are very pleased to know that you feel comfortable with our hotel's strategic location, close to the city center and shopping centers, making it easy for you to walk around and enjoy the atmosphere of Semarang. Your positive feedback is a motivation for us to continue to improve the quality of service and facilities for the satisfaction of our guests. We look forward to welcoming you back on the next occasion. Best regards, Management of Hotel Ciputra Semarang

Dear Mr. Iwan S., Thank you for your trust in repeatedly choosing Hotel Ciputra Semarang as a place to stay, and for the sincere appreciation that you convey through this review. We are honored to be able to provide the best service at such a crucial time. Our commitment is to always be present promptly and sincerely in assisting every guest's needs, including in emergency conditions like the one you experienced. Your review is a great motivation for our entire team to continue to maintain the quality of service, cleanliness, and comfort, even though as a hotel with a long history, we remain committed to providing a special stay experience. We hope that your son has recovered well, and we look forward to welcoming you and your family back in the future. Best regards, Hotel Ciputra Semarang Management

Dear Valued Guest, Thank you for your review and trust in staying at Hotel Ciputra Semarang. We are happy to hear that you felt comfortable with our room. Guest comfort is our top priority. Regarding the parking constraints that you experienced, we apologize for the inconvenience. We understand the importance of easy parking access, especially during peak times, and we are currently reviewing the parking system and capacity to provide a better experience in the future. We look forward to welcoming you back in the near future with more perfect service. Sincerely, Hotel Ciputra Semarang Management

Dear Our Valued Guest, Warmest greetings from Hotel Ciputra Semarang. Thank you very much for your positive feedback and for taking the time to share your experience. We’re delighted to know that most aspects of your stay were enjoyable and appreciated. Your suggestion regarding the bath shower flow has been well noted and will be forwarded to our engineering team for further evaluation and improvement. We hope to have the pleasure of welcoming you back soon for an even better stay. Warm regards, Hotel Ciputra Semarang Management

Dear Mr. Mochammad S. H., Thank you for choosing Hotel Ciputra Semarang as your place to stay while in Semarang. We greatly appreciate your positive review regarding the strategic location, cleanliness of the room and bathroom, and the quality of service provided by our team. Your input regarding the limitations of the breakfast area and bathroom facilities, especially the use of the bathtub and shower position, and the parking area when the hotel is busy, will be used as evaluation material to improve guest comfort in the future. We hope to welcome you back on another occasion with even better service. Best regards, Management of Hotel Ciputra Semarang

Dear Mr./Mrs. Sumajaya, Thank you for trusting your family vacation time at Hotel Ciputra Semarang. We are very pleased to know that your stay was enjoyable, especially because of the direct connection to the mall and our responsive and friendly service. Positive comments regarding the cleanliness and refreshing aroma in the hotel area are also very much appreciated. We hope to welcome you and your family back on your next visit. Sincerely, Hotel Ciputra Semarang Management

Dear Mr. Florentinus J. C., Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind review. We are pleased to hear that you had an enjoyable stay and appreciated our location and value. We look forward to welcoming you again on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang

Dear Ms. Eri I, Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind recommendation and for choosing to stay with us. We are delighted to know that you enjoyed our strategic location near Simpang Lima. We look forward to welcoming you back on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for taking the time to give a review and for trusting Hotel Ciputra Semarang as your family accommodation choice. We are very pleased to know that our strategic location which is directly connected to Mall Ciputra and close to various facilities such as Simpang Lima and Gelael Supermarket provides comfort during your stay. We greatly appreciate your trust and loyalty. Hopefully we can continue to provide the best service on your next visit. See you again in the future. Sincerely, Hotel Management. Hotel Ciputra Semarang.

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for your positive review and your trust in choosing Hotel Ciputra Semarang as a place to stay with your family. We are very pleased to know that our strategic location in the center of Semarang and easy access to Mall Ciputra and Simpang Lima provide comfort for you and your family. We are also pleased to know that your children felt happy during their stay with us. We look forward to your next visit and hope to continue to provide a pleasant experience for the whole family. Sincerely, Hotel Management. Hotel Ciputra Semarang

Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit to our city, and for the positive review you have given. We are very pleased to know that you are satisfied with our services. Your review is a motivation for our entire team to continue to provide the best service. Regarding the constraints of changing the reservation date and refund policy, we understand the situation that you are experiencing. However, because the reservation was made through a third party (Traveloka), the refund policy fully follows the provisions of the platform. We will continue to strive to establish more flexible cooperation with our partners so that in the future we can provide a more comfortable reservation experience. We look forward to welcoming you back on the next occasion. Warm regards, Hotel Management. Hotel Ciputra Semarang

Dear Valued Guest, Thank you for sharing your positive review about your stay at Hotel Ciputra Semarang. We are very pleased to know that your visit was pleasant. Your gratitude is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Hotel Ciputra Semarang

Dear Mr. Rudi S., Thank you for your positive review. We are very pleased to know that you feel comfortable with the room we provide and the strategic location of Hotel Ciputra Semarang which is directly connected to the shopping center and is located in the heart of the city. We will continue to strive to maintain the quality of our services and facilities so that we can always meet the expectations of our guests. We look forward to your return visit in the future. Warm regards, Hotel Ciputra Semarang Management