Overall Ratings & Reviews Aston Kupang Hotel & Convention Center

Dear guest, Thank you very much for your valuable review. We, on behalf of the management, apologize for the inconvenience caused by the loud noises upstairs. We have coordinated with the security team to conduct routine patrols every hour to monitor for any activity as described above. We have also coordinated with the HK team to always inform the FO team if there is any noise in the room for immediate follow-up. This is to prevent incidents like the one above from happening again in the future. We sincerely hope to see you again on your next visit to enjoy an even more enjoyable experience. Best wishes for good health and success. Warm regards. Tommy A. Front Office Manager

Dear Guest, Thank you very much for your valuable review. On behalf of the management, we apologize for the inconvenience caused by the poor water pressure in the room. The engineering team has taken several actions regarding this issue, including routine maintenance in each room. The high levels of limescale caused blockages in the pipes. Coordination between the engineering and housekeeping teams is being improved regarding room maintenance to prevent incidents like this from happening again. We look forward to seeing you again on your next visit. Best wishes for continued health and success. Best regards. Tommy A., Front Office Manager

Dear Eliane, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Mr. Servatius, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Faudzan, Thank you very much for your valuable feedback. We are very happy to have such a beautiful comment. We're waiting for your next visit to have more beautiful experiences with us. See you & stay healthy. Warmest regards, Tommy A. Front Office Manager

Dear Enakasih, Thank you very much for your valuable review for us. We are pleased to find our guests have such a pleasant stay experience while staying at Aston Kupang. We hope to see you again on your next visit to enjoy a more pleasant experience. Greetings of health & success always. Warm regards. Tommy A. Front Office Manager

Dear Mr. Sugeng, Thank you very much for your valuable review for us & we are happy with your experience while staying where it was so pleasant. We hope to see you again on your next visit to enjoy a more pleasant experience. Greetings of health & success always. Warm regards. Management of Aston Kupang

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you for your valuable review. We have coordinated with the F&B team to maintain consistency in our menu schedule to ensure variety. We will continue to improve our shortcomings to improve even further. Best wishes for continued health and success. Best regards. Tommy A., Front Office Manager

Dear Jamar, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you very much for your valuable feedback. We are very happy to have such a beautiful comment. We're waiting for your next visit to have more beautiful experiences with us. See you & stay healthy. Warmest regards, Tommy A. Front Office Manager

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Guest, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Mr. Priyo, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Novenaris, Thank you very much for your valuable review. We are delighted with your assessment and will continue to provide the best service to each of our guests. We hope to see you again on your next visit for an even more enjoyable experience. Best wishes for continued health and success. Warm regards. Tommy A., Front Office Manager

Dear Mrs. Josefania, M. CFM. Thank you very much for your review which means a lot to us. We hope to meet you again on your next visit to enjoy a more enjoyable experience in the future. Warm regards, Schoniya Hutsim. Public Relation Officer.