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8.4

Very Good

From 8,033 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.4

People often mention about Hotel Menara Peninsula

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Room Space (58)

Staff Friendliness (55)

Accessibility (54)

Ambiance (51)

Hotel Area (51)

Bedroom (50)

Distance to City Center (47)

Taste (45)

Bathroom (44)

Family Friendly (41)

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Traveler Reviews Hotel Menara Peninsula

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Customer reviews

A***d

Leisure

10.0

/10

Reviewed 3 day(s) ago

Having stayed here many times, this hotel offers excellent value for money. The pool is spacious and the rooms are perfect.

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N***g

Business

10.0

/10

Reviewed 6 day(s) ago

Strategic location, delicious food.

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D***d

8.5

/10

Reviewed 2 week(s) ago

I've been on the peninsula for a long time.

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Resti B.

10.0

/10

Reviewed 2 week(s) ago

Very nice hotel since I live in Jakarta Barat.

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Accommodation's Reply

22 Sep 2025

Thank you Mrs. Resti for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Management of Menara Peninsula Hotel

RAHMADI A.

Business

9.7

/10

Reviewed 2 week(s) ago

I stayed in a studio. The friendly staff and beautiful room view made our stay truly memorable. Thank you, Peninsula Hotel.

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J***r

6.9

/10

Reviewed 4 week(s) ago

room service was not 24hrs available anymore

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Accommodation's Reply

10 Sep 2025

Thank you for sharing your feedback with us. We truly appreciate your input and understand your concern regarding our room service hours. We will carefully review this to see how we can improve our service and enhance your stay experience. We hope to welcome you back soon and provide you with an even more comfortable stay at Menara Peninsula Hotel. Warm regards, Management of Menara Peninsula Hotel

S***A

Staycation

9.4

/10

Reviewed 5 week(s) ago

Old hotel in need of renovation. Food was delicious. I tried the jacuzzi on the 5th floor, but it was too hot.

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Accommodation's Reply

03 Sep 2025

Thank you for sharing your experience at Menara Peninsula Hotel. We are pleased to know that you enjoyed our food. We also appreciate your feedback regarding the condition of the hotel and the temperature of the jacuzzi on the 5th floor. We will immediately follow up with the relevant team for evaluation purposes so that our facilities can be more comfortable to use. We look forward to welcoming you back with an even better experience on your next visit. Sincerely, Menara Peninsula Hotel Management

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a***d

Staycation

10.0

/10

Reviewed 8 week(s) ago

The hotel staff are friendly, especially the staff at the swimming pool and symphony lounge, they are very helpful. The food is delicious, the meatballs at the swimming pool, the banana split at the lounge, and the breakfast food are all delicious, everything is just right. The only downside is the parking lot, the car doesn't take more than 2 minutes to get there and has to pay 5k, even though it's not parked...

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Accommodation's Reply

03 Sep 2025

Thank you for your positive review. We are delighted to hear your appreciation for the friendliness of the staff, both at the pool and in the Symphony Lounge, and your satisfaction with our food. We also apologize for any inconvenience related to the parking system. We would like to inform you that the parking area is managed by a third party, so the rates apply even for short stays. This feedback is very valuable to us and will be taken into consideration in future evaluations. We look forward to welcoming you back for an even more enjoyable experience. Sincerely, Menara Peninsula Hotel Management

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GUSTAM O.

10.0

/10

Reviewed 9 week(s) ago

Very nice hotel, comfortable, breakfast is also delicious.

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Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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R***i

Staycation

10.0

/10

Reviewed 9 week(s) ago

I never had to worry about the hot water when taking a shower.

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Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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s***n

Leisure

8.8

/10

Reviewed 9 week(s) ago

Nice & comfort stay, especially the breakfast.

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Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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Ade W.

8.5

/10

Reviewed 9 week(s) ago

Everything was great, food, rooms, and services.

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Accommodation's Reply

03 Sep 2025

Dear Mr. Ade, Thank you so much for your good rating! We’re delighted that you enjoyed your stay and we look forward to welcoming you back soon. Warm regards, Management of Menara Peninsula Hotel

I***a

Business

8.8

/10

Reviewed 10 week(s) ago

Peninsula has been our family's favorite hotel for decades, and we still enjoy staying here just as much as we did the first time we stayed here when I was in elementary school.

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Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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T***k

Business

8.8

/10

Reviewed 10 week(s) ago

The hotel staff is friendly and helpful, the hotel location is close to transportation access.

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1 people find it helpful

Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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A***a

Leisure

9.4

/10

Reviewed 11 week(s) ago

The hotel staff was very friendly upon check-in. A deposit of 400,000 Rupiah was charged. The room was clean and quite spacious. Unfortunately, the TV was too small. Breakfast was quite varied.

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Accommodation's Reply

03 Sep 2025

Thank you for sharing your experience at the Menara Peninsula Hotel. We are pleased to hear your appreciation for the friendliness of the staff, the cleanliness and comfort of the rooms, and the variety of breakfast options. We also noted your feedback regarding the size of the television in the room and your understanding of the deposit policy. We will take this into account as we strive to improve the comfort and experience for future guests. We look forward to your next visit. Sincerely, Menara Peninsula Hotel Management

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D***l

Staycation

6.9

/10

Reviewed 12 week(s) ago

I have been to this hotel for more than 10 staycations and there hasn't been much change in the last 7 years. It's no longer the era of hotels requiring deposits, small TVs and no smart TVs, everything looks so old-fashioned... Not everyone stays at a hotel just to sleep, but also to enjoy the facilities in the room... Hopefully, the Menara Peninsula Hotel can improve itself in the midst of an increasingly advanced era with good facilities... Hotels continue to grow, increasingly mushrooming..

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for your loyalty and continued support of Menara Peninsula Hotel over the past 10 years. We greatly appreciate your trust and valuable feedback. We apologize if some of our facilities have not met your expectations. Your feedback regarding deposits, TVs, and facility updates will be taken into consideration for future improvements to ensure a more comfortable stay. We look forward to welcoming you back with even better service. Warmest Regards, Management of Menara Peninsula Hotel.

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Alvi S.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Hotel in the city center, comfortable and clean, safe for children

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Accommodation's Reply

03 Sep 2025

Dear Mr. Alvi S, Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Sincerely, Management of Menara Peninsula Hotel.

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G***l

Medical

8.8

/10

Reviewed 14 week(s) ago

The food is varied but there are some cold food menus that should be delicious when eaten warm. Soto Betawi is delicious but the strength is better than the meat

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2 people find it helpful

p***l

Business

8.5

/10

Reviewed 15 week(s) ago

Good for single and family. Good AC in rooms and halls on all floors. Good view too.

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1 people find it helpful

Accommodation's Reply

03 Sep 2025

Thank you for your recommendation and positive review. We look forward to welcoming you back for a more memorable stay. Best regards, Management of Menara Peninsula Hotel

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m***a

6.9

/10

Reviewed 15 week(s) ago

Hotel with old building, spacious, clean rooms. There is a bathtub in all rooms. The service is good, the staff is friendly. For the breakfast menu it seems to need to be changed, less varied, the taste is just ordinary. For a hotel type like Peninsula, it should be better for its breakfast.

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1 people find it helpful

Accommodation's Reply

03 Sep 2025

Thank you for your review. We are pleased to hear your appreciation for the cleanliness of our rooms, the bathtub facilities, and the service and friendliness of our staff. We also appreciate your feedback regarding the breakfast menu, which we felt was lacking in variety. This will be taken seriously by our culinary team so they can improve the quality and provide a more memorable breakfast experience in accordance with our hotel standards. We look forward to your return to Menara Peninsula Hotel for an even better experience. Sincerely, Menara Peninsula Hotel Management

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