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Horison Ultima Bekasi Hotel

Explore Horison Ultima Bekasi Hotel

Overall Ratings & Reviews Horison Ultima Bekasi Hotel

Traveloka (11,167)
Other sources (70)
8.7
Very Good
From 11,167 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Horison Ultima Bekasi Hotel
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Staff Friendliness (210)
Ambiance (201)
Room Space (201)
Bedroom (201)
Variety (186)
Hotel Area (183)
Accessibility (180)
Taste (180)
Family Friendly (174)
Bathroom (173)
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Traveler Reviews Horison Ultima Bekasi Hotel

Number of reviews per page
20
40
Customer reviews
K***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
I've stayed at this hotel twice. It's strategically located near the mall, just a short walk away. 😁 The food is delicious and varied. The pool is also large, making the kids even happier.
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Accommodation's Reply
03 Jun 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Friendly staff and fast service.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good, okay. Hotel, service, food, facilities.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking your time to share your amazing experienced with Hotel Horison Ultima Bekasi We appreciated your high praise regarding the review. It has been our commitment which is excellent, innovative and customer oriented to make sure that every valued guest like you experiences memorable moment with us. We are looking forward to serving you again in the future Best Regards General Manager
harda s. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The comfortable atmosphere of the hotel makes you feel at home.
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Accommodation's Reply
03 Jun 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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k***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very effective and will stay again
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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P***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good service, friendly staff, clean rooms and close to mall access.. The kids are happy..
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Accommodation's Reply
19 May 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's amazing to stay here & recommended. Hope some time I'd stay again here.
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Accommodation's Reply
13 May 2026
Dear our valuable customer, Thank you for taking your time to share your amazing experienced with Hotel Horison Ultima Bekasi We appreciated your high praise regarding the review. It has been our commitment which is excellent, innovative and customer oriented to make sure that every valued guest like you experiences memorable moment with us. We are looking forward to serving you again in the future Best Regards General Manager
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Rozali I.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
Noisy and unkempt room
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Ms. Rosalie I, Sincerely, From Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and thank you for your review. We apologize for the inconvenience you experienced. We will contact the relevant department to ensure that such an incident does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
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S***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Next to Metropolitan Mall. There's also the Kampung Kecil Restaurant. Everything is nice, and the city view is great at night. It's just a bit of a hassle because you're on the 13th floor of the building next door, so you have to transfer elevators from the 6th to the 13th floors.
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Horizon Ultima Bekasi Hotel would like to inform you that we thank you for choosing to stay at our hotel and for your review. We apologize for the inconvenience you experienced. We have reported this matter to the relevant department to ensure that such an incident does not happen again in the future. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
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Melda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
It was really sad to get a room in an old building.
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Accommodation's Reply
13 May 2026
Dear Ms. Melda R., Sincerely, From Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for your review. We apologize for the inconvenience you experienced. We have reported this matter to the relevant department to ensure it does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location is great. But the room (the carpet) seems dirty. Food taste was so-so for Horison standard.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear our Valuable customer, Thank you for your stay at Hotel Horison Ultima Bekasi and thank you for your review. We would like to apologize for the inconvenience experienced during your stay. We have discussed your comment with Department Head concerned and taken extra precaution to ensure that similar mistakes won’ t happen again in the future and we are striving to provide the best experience to our guests. We are very pleased to welcome you again and hope that your next stay will be more enjoyable. Best Regards, General Manager
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Mochammad A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything is great, fast check-in (except the queue) 😄 this place has everything, from family or business trip to gathering and for events. Even the shopping center is right next to the hotel that has a connection in between. The service was amazing, oh but could you guys update the TV, some rooms don't have updated TVs. Anyway thanks Horison Ultima, see you next on business trip!
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Accommodation's Reply
06 May 2026
Dear Mr Mochammad A, Thank you for taking your time to share your amazing experienced with Hotel Horison Ultima Bekasi We appreciated your high praise regarding the review. It has been our commitment which is excellent, innovative and customer oriented to make sure that every valued guest like you experiences memorable moment with us. We are looking forward to serving you again in the future Best Regards General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent service and best view hotel recommended in Bekasi area
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Accommodation's Reply
06 May 2026
Dear our valuable customer, Thank you for taking your time to share your amazing experienced with Hotel Horison Ultima Bekasi We appreciated your high praise regarding the review. It has been our commitment which is excellent, innovative and customer oriented to make sure that every valued guest like you experiences memorable moment with us. We are looking forward to serving you again in the future Best Regards General Manager
budi d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
nicessssssssssssss...............
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Accommodation's Reply
03 May 2026
Dear Mr. Budi D., Sincerely, Horizon Ultima Bekasi Hotel. Thank you for your excellent review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, General Manager
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RIDLWAN H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The swimming pool is clean, the food is delicious, especially the refreshing herbal drinks. The place is clean. The outdoor breakfast is great, overlooking the toll road.
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Accommodation's Reply
30 Apr 2026
Ms./Mrs. Ridwan H. would like to inform everyone that Horizon Ultima Bekasi Hotel thanks you for your positive review of our hotel. Your feedback is invaluable to our hotel and helps us provide the best possible service. We look forward to welcoming you back again and hope your next visit will be even more memorable. Sincerely, The General Manager
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Andy O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. The facilities are also good, overall it's great.
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Accommodation's Reply
30 Apr 2026
Dear Mr. Andy, Sincerely, Horizon Ultima Bekasi Hotel. Thank you for your wonderful review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, General Manager
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best hotel in Bekasi. The staff are all the best. Love Harris Ultima Bekasi
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Accommodation's Reply
23 Apr 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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Ratna S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was friendly, check-in was quite fast, and I was allowed a late check-out until 1:00 PM. The breakfast menu was extensive and delicious. The location is very strategic, close to the West Bekasi toll gate and adjacent to Metropolitan Mall. Thank you for your service.
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Accommodation's Reply
20 Apr 2026
Dear Ms. Ratana, Horizon Ultima Bekasi Hotel extends its warmest greetings and thanks you for your excellent review of our hotel. Your feedback is invaluable in helping us improve our services. We sincerely hope to welcome you back again and wish you an even more memorable next visit. Sincerely, General Manager
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best hotel in Bekasi. I've been coming here frequently since before I got married and until I had my 13th child. I even know all the old staff by heart.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Continuous improvement, especially the very minimal parking area on the same lobby floor.
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Accommodation's Reply
20 Apr 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
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Number of reviews per page
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40
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