The staff was very responsive and friendly, and immediately responded to our needs. The only thing we could do is add more activities for children, as the backyard is quite spacious, which I believe could be a selling point for the hotel.

The hotel staff at the reception were very good, helpful, and provided room options.

The price is quite expensive but it is worth it for everything, breakfast, cleanliness, and friendliness.

Comfortable and recommended for staying with family.

Have a fun holiday in Berastagi, especially staying at Hotel Sinabung Hill.

Very pleasant, the staff is friendly, the breakfast is also delicious.

Amazing, want to stay here again

The location is quite spacious and there is a playground for children so there is no need to leave the hotel.

Nice and child friendly hotel

The hotel staff was friendly and polite. The garden was spacious and perfect for physical activity. However, the disappointing part was the very small hot water flow, making it less than ideal for bathing.

Awesome.. Cool.. The breakfast menu is also delicious, it just needs more variety.

A hotel that prioritizes the beauty of the environment so that visitors are amazed by the views provided... The views and gardens are really cool... I don't regret going to this hotel... Next time we'll vacation at this hotel again... The staff is also friendly and the cleanliness is okay. 😍

This is an older hotel, but it's still well-maintained and tidy. The breakfast is varied and delicious. Coming back here feels like a nostalgic experience.

The staff was friendly, and the waiter was very helpful when the door wouldn't lock. However, I apologize for the lack of variety and lack of taste at breakfast. The fruit served wasn't fresh either.

The room is comfortable, with a balcony overlooking the pool and beautiful mountain views. Breakfast is delicious and has a good variety, making it perfect for family vacations and staycations.

The rooms are comfortable, with balconies overlooking the pool and mountains. They're perfect for family vacations or staycations. Breakfast is quite varied. If you're staying at Sinabung Hills, I definitely prefer a room with a balcony overlooking the natural scenery and the pool.

I've stayed here twice, it's fun to have a kids garden, the kids don't get bored, the pool is clean, and the service is good.

Nice hotel, friendly staff, cool.

It’s an old hotel but comforting

The furniture is old but anything else is good