Traveloka (2,029)
Other sources (7)
8.3
Very Good
From 2,029 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.5
People often mention about Inna Tretes Hotel
All
Family Friendly (24)
Room Space (24)
Staff Friendliness (22)
Bedroom (22)
Hotel Area (21)
Wifi (20)
Bathroom (20)
Surroundings (19)
Activity Option (19)
Taste (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Inna Tretes Hotel
Number of reviews per page
20
40
Customer reviews
f***d
9.4
/10
Reviewed 2 week(s) ago
Awesome, great view, friendly staff
See original
Find this review helpful?
Accommodation's Reply
18 Jul 2025
Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
Egika A. H.
10.0
/10
Reviewed 3 week(s) ago
Great experience, thank you Inna Tretes Hotel
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear visitor,
Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.
Yours faithfully,
INNA Tretes Hotel & Resort Management
V***i
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the place is nice and the view is also nice, the downside is the hotel wifi can't connect.
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort
See original
fp
fitria p.
Staycation
9.7
/10
Reviewed 6 week(s) ago
It turns out the hotel is nice, there are lots of facilities, there are swimming pools of various sizes, there is also a sand pool, there is also a tree house, there is also a Japanese cave, lots of places to sit to hang out, spacious rooms
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
A***n
8.3
/10
Reviewed 8 week(s) ago
the hotel atmosphere and facilities are good but unfortunately the maintenance is lacking, for the room cleanliness please improve it again because the sheets and pillow cases are still dull and there are still stains on the floor and table there is still dust
for breakfast the food is less varied and the taste still needs to be improved a lot because for that price we get a varied breakfast
Read More
See original
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort
See original
PP
Poa P.
9.4
/10
Reviewed 9 week(s) ago
The hotel atmosphere is calm and comfortable, the staff is also friendly
See original
2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
Z***i
Leisure
9.1
/10
Reviewed 11 week(s) ago
Check in time is flexible. Arrive before 2 pm, you can enter the room. Non-AC room, but cool. Friendly and helpful staff. The view of the hotel area is very beautiful. Mountain view and also valley.
See original
Find this review helpful?
Accommodation's Reply
03 Jun 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
E***D
Staycation
8.8
/10
Reviewed 13 week(s) ago
The atmosphere is cool, happy the swimming pool is very clean. More like a home atmosphere in my opinion. The mountain view is great.
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
Radit
8.8
/10
Reviewed 14 week(s) ago
The hotel is comfortable and the swimming pool is clean, suitable for children and family vacations because the facilities are quite complete.
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
Grace L.
Staycation
8.7
/10
Reviewed 16 week(s) ago
If you bring children, you should stay here, because there are many choices so you don't get bored. And the price offered is comparable to what you get.
See original
2 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Ms. Grace, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of inna tretes Hotel & Resort
See original
S***i
Leisure
5.7
/10
Reviewed 17 week(s) ago
There are many cockroaches, when going home asking for help to extend the time until 1 am is not allowed. Even though 5 star hotels like Shangri-La or other hotels are allowed.
See original
3 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort
See original
G***t
Staycation
10.0
/10
Reviewed 20 week(s) ago
We checked in during the month of Ramadan as a peace of mind, wanting to find a fresh mountain atmosphere. The cleanliness of the room is great. Historical Ramadan for iftar is also interesting with the Nusantara way for Rp. 100 per person. Get a discount for early birds. We were given good service. Breakfast was replaced with sahur which can be ordered via WA. Whatever, the service is good and the room is a Junior Suite, clean and all the facilities in the room function properly.
Read More
See original
1 people find it helpful
Accommodation's Reply
12 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
s***d
Staycation
9.4
/10
Reviewed 21 week(s) ago
hotel with the most beautiful view 😍😍😍
the water pool is a natural source, no chlorine smell, very refreshing.. sleep soundly with the sound of trickling water..
drink coffee in the morning while watching the sunrise.. I want to come here once a month anyway 😄😄😄 the room is very spacious and clean.. the hotel is old but guaranteed not to regret it.. oh yeah, it's very suitable for families, when I stayed there it was all family.. 👍🏻👍🏻👍🏻 the view is of the mountains, green is really suitable for healing ☺️😊
Read More
See original
1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
B***g
Leisure
10.0
/10
Reviewed 22 week(s) ago
inna tretes is always the hotel of choice when staying in prigen. Kids friendly hotel, many play spots for children, friendly staff, beautiful scenery. the food menu is always delicious.
See original
4 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
B***u
Business
8.5
/10
Reviewed 24 week(s) ago
The place is quiet. Nice room view facing the mountain. Clean room
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
P***a
6.5
/10
Reviewed 25 week(s) ago
The hot water doesn't turn on, even though I brought children, it turns on once but only warm to cold.
See original
3 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for taking the time to share your review. Due to a sudden water heater issue, the entire hotel’s hot water supply is currently under maintenance. I hope you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it was clear that we did not do our best. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with a great hotel experience like our many guests who have grown to love their good experiences at this hotel. Sincerely, Management of inna tretes Hotel & Resort.
See original
MT
Muhammad T. I.
8.2
/10
Reviewed 25 week(s) ago
The room's position faces the mountain view and city lights. So cool.
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
A***n
8.7
/10
Reviewed 26 week(s) ago
For good service and comfort in staying, for breakfast which is not delicious and the staff is not responsive when there is an empty menu, so it needs to be improved again.
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
F***i
Staycation
9.7
/10
Reviewed 26 week(s) ago
The staff is friendly and helpful. The room is spacious. Easy access to the hotel.
See original
4 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
See original
RE
Rofik E.
Staycation
8.4
/10
Reviewed 27 week(s) ago
Strategic location, nice view, clean room, but unfortunately the bathroom near the closet is a bit smelly.
See original
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for taking the time to share your review. I hope you had a better experience on your visit yesterday. It's from reviews like this that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't deliver. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with a great hotel experience, just as our many guests have grown to love their good experiences at this hotel. Sincerely, Management of Inna Tretes Hotel & Resort
See original
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved