Robertson Quay Hotel

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Overall Ratings & Reviews Robertson Quay Hotel

Traveloka (1,028)
Other sources (1,000)
7.9
Pleasant
From 1,028 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.5

Location

8.2

Service and Facilites

7.7

People often mention about Robertson Quay Hotel
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Surroundings (17)
Staff Friendliness (17)
Bathroom (15)
Distance to City Center (14)
Bedroom (14)
Hotel Area (13)
Room Space (12)
Accessibility (11)
Ambiance (11)
Soundproof (10)
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Traveler Reviews Robertson Quay Hotel

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40
Customer reviews
Zin A.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
The room is very tiny, and they don’t provide complimentary drinking water. The location is not very good, and it's an old building.
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B***h
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5.3
/10
Reviewed 4 week(s) ago
The room was super small, it’s so different from the picture. I booked the room for 3 people but there was barely any space for us to move around. The toilet has no bidet, the bed was as hard as rock, the aircon is central so you can't control the temperature, no bidet in the toilet, no towel provided, no water provided, the windows cannot be opened. Location is not strategic at all, too far from MRT station (Clarke Quay). Overall bad experience. Will never stay here again.
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I***y
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Staycation
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9.1
/10
Reviewed 9 week(s) ago
The area is very close if you want to go to Clark Quay, enjoy the nightlife, lots of cafes, restaurants, bars, and if you want to go to the MRT station, it's also not far, just a 7-minute walk. The hotel is not a new building, the rooms are also very minimalist, but it's okay, compact 😊 Recommended yes 👍
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A***n
icon-Leisure
Leisure
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9.4
/10
Reviewed 10 week(s) ago
Best value of all hotels in Singapore overall. Good room, superb location, friendly staff
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
When we checked in and out, no help was offered with the luggage, and we had 3 large suitcases and 3 medium, plus 3 hand luggage. The staff was just sitting behind the desk and looking on. There was no food in the hotel, the room was small for 3 people, the bedding was terrible, the mattress was hard, and the blanket was ripped. Very disappointed with the stay.
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2 people find it helpful
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Putri A. S.
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Staycation
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8.4
/10
Reviewed 14 week(s) ago
check in experience was easy and fast. even tho i check in around 1130pm. the room was ok. didnt expect much but the aircon is sooo cold. even though i turned it off. it still cold and the blanket is not thick enough so im freezing the entire night. oh the allowed me to leave my lugagge at the lobby when i check out so i can walk around the city before my flight depart
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1 people find it helpful
Verified Traveler
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Transit
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6.4
/10
Reviewed 15 week(s) ago
I checked in on afternoon of Christmas Eve. No one manning the Front Desk for good 10 minutes as hotel staff was busy taking Christmas pictures. Went down to Front Desk at 6pm to request for 1 extra towel. Front Desk asked me to come back at 9pm to get towel as all towels are in the laundry. Next morning, 20minutes before required check-out time, Housekeeping was knocking loudly at my room door several times. Housekeeping was speaking loudly and rudely in Mandarin, I couldn't understand what she was saying. I assume she wanted me to checkout immediately.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Convenient location, about 5 minutes to the MRT station, and easy access to the airport via the DT line.
1 people find it helpful
Galeri R. B. B.
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Leisure
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8.2
/10
Reviewed 17 week(s) ago
I stayed for two nights with my family. Overall, we had a pleasant stay. The room was comfortable and the staff were friendly and helpful. One small downside was that the bathroom did not have a bidet. The location is very convenient, close to the MRT and bus station.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
The air conditioner couldn't be adjusted. I asked the staff for an extra blanket but didn't get one. The Wi-Fi didn't reach the room. The toilet in the bathroom wasn't cleaned.
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1 people find it helpful
Imanuel T. H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
must use same name as written on passport/ID or else will get penalty. i submit one of my id (driver lic), different name with passport but same name with this apps ( which i use to book the hotel), and still need to pay the penalty
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Cheong S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
location in Robertson Quay within walking distance to major city attraction , and happening at night at Clarke Quay , a good choice
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Verified Traveler
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6.3
/10
Reviewed 30 week(s) ago
Bed need to be changed, uneven and uncomfortable. Room too small. Air condition coldness cannot be controlled, be prepared to be chilled like in the refrigerator.
1 people find it helpful
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LE THI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Staffs are very friendly. The hotel is near the central area, it’s easy to travel to another place.
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r***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
room was clean, staff friendly, location short walking distance to Fort Canning Station, in business area so rather quiet but still with convenience stores nearby. room and bathroom small, might be a challenge to maneuvere if you are of big sized and if you bring big luggages. but suitable and convenient for short business trip.
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2 people find it helpful
Nguyen N. Q.
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Staycation
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8.8
/10
Reviewed 39 week(s) ago
The hotel is conveniently located, close to public transport (bus station, Fort Canning train station), restaurants, supermarkets. The receptionists are attentive and enthusiastic in assisting when needed. The rooms are reasonably priced, with all the basic amenities, carefully cleaned and clean.
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1 people find it helpful
T***a
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Staycation
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8.0
/10
Reviewed 41 week(s) ago
Pros: Central location, near Clarke Quay Central, marina, Fort Canning. Friendly staff. Tea and coffee provided daily. Room has a chill view. Cons: Old and worn furniture, air conditioner cannot be adjusted so it is very cold at night. Old TV, unclear screen. Small room for 3 people, bathroom is also cramped. No bottled water, if you want to drink water you need to boil it and let it cool.
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2 people find it helpful
L***i
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Staycation
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10.0
/10
Reviewed 45 week(s) ago
The staff is friendly. Excellent service.
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2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Everything was good and the hotel staffs so helpful during check in.
1 people find it helpful
R***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 54 week(s) ago
The hotel staff is friendly and close to food stalls.
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1 people find it helpful
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