8.5
Very Good
From 10,236 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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Staff Friendliness (143)
Bedroom (142)
Ambiance (133)
Hotel Area (128)
Accessibility (124)
Room Space (117)
Bathroom (114)
Distance to City Center (110)
Wifi (107)
Surroundings (106)
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Traveler Reviews Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Number of reviews per page
20
40
Customer reviews
Isa J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
This is an older hotel, but the air conditioning is still very cool. Although the shower water isn't strong enough, it's generally good. The food wasn't very satisfying, especially the herbal drink (jamu) that was only slightly sweet. The biggest plus is that the hotel is directly connected to a mall and close to other shopping options.
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Accommodation's Reply
31 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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A***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, and access to the mall was easy. It was a great family vacation.
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Accommodation's Reply
23 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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A***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, access to the mall is easy, vacation with family is very enjoyable.
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Accommodation's Reply
23 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great place.. Good facilities.. Easy access to everywhere
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great location, great rooms, and great food. Overall top notch.
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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Khin h. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
This long-standing hotel doesn't give the impression of being dated, but rather classic and modern. Good management and friendly staff.
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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Lidya A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, friendly staff, delicious food
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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Lidya A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel Ciputra is always my first choice
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Accommodation's Reply
15 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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D***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable rooms, great facilities, want to come back here again
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
This appears to be an older hotel. The lobby is nice and the service is good. The facilities are quite good and functional. The rooms could be updated to give a fresh feel. The walk from the parking lot requires climbing stairs to get to the lobby.
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Accommodation's Reply
17 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
A pleasant hotel for a staycation, directly connected to Ciputra Mall.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is located in the Ciputra Mall area. For food, just walk to the mall or walk to the many food stalls near the hotel. To get to Untar, just cross the pedestrian bridge near the hotel. Breakfast is quite varied.
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Accommodation's Reply
15 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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Elida J. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is nice, next to the mall so you can go shopping, the downside is the swimming pool is small and the water is acidic
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Accommodation's Reply
11 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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S***O
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
improve quality and add traditional foods
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Accommodation's Reply
11 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
bagus, bisa early check in. helpful reception
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Accommodation's Reply
11 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel's services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, General Manager of Hotel Ciputra Jakarta.
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Abdul A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Satisfied with the service. If you need anything, just go to the mall
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Accommodation's Reply
07 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
toilet facilities are only toothbrush and shower cap..no other facilities like cotton buds. TV suddenly dies and can't be turned on. strategic location but the room atmosphere already looks like an old room
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's absolutely amazing. The kids are really happy. It's always successful, always crowded, it's the best, the staff is also friendly.
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Accommodation's Reply
03 Jul 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The bathtub is a bit leaky, the water can run out when filled and the tap is not two-way, it is only for showering
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Accommodation's Reply
30 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Since W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
friendly staff, quick service, just want to ask whether the room floor is not vacuumed, the carpet? because I bring children, sometimes sitting on the floor is a bit uncomfortable because there are many small dirts stuck to the carpet. That's the only thing that might need to be fixed again. Thank you for the service 🙏
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Accommodation's Reply
30 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Number of reviews per page
20
40