8.5
Very Good
From 10,162 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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Staff Friendliness (131)
Bedroom (127)
Ambiance (120)
Hotel Area (117)
Accessibility (114)
Room Space (106)
Bathroom (103)
Distance to City Center (100)
Surroundings (99)
Wifi (99)
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Traveler Reviews Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Number of reviews per page
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40
Customer reviews
Charis P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The most comfortable place to stay, strategic, clean facilities, friendly service, varied breakfast.
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Accommodation's Reply
05 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Sendy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The place is nice, the AC is cold, the facilities are complete.
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Accommodation's Reply
03 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Stay here often, it's okay.
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Accommodation's Reply
03 Jun 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
For bathing is not comfortable, because the bathtub with shower, slippery. The rest is good.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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ema r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and always helps when there are problems
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2 people find it helpful
Accommodation's Reply
22 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive feedback regarding the service of our staff and hotel facilities during your stay. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel that is always my husband's choice when he comes to JKT, everything is ok
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Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
All the staffs are nice and friendly. Everything is ok.
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Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
old hotel, but very clean, the room is also comfortable, the view is awesome because it's on the 16th floor, the kids are happy with the swimming pool, the mother is also happy because it has direct access to the mall 😂😂want to stay again next time🫶
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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hadinata
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good, the complicated access, I want to check this first, I'm a bit confused about going up from the parking lot, bring it
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2 people find it helpful
Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Late check in around 45 mins because the room was still being cleaned, considering the weekend was busy. The room was clean, comfortable and fragrant. Since we stayed with 1 toddler, the hotel was very thoughtful by providing a rubber bath mat. There is also a kids corner that is not too big but our toddler enjoyed it enough. For breakfast, the food choices are quite varied. The highlight is of course direct access to Mall Ciputra.
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Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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N***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Furniture such as door frames and carpets should be replaced with new or more modern ones. The rotten wood of the door frame and some spots that are a bit old make it less comfortable.
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Accommodation's Reply
18 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Rama U. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the facilities are very good, the breakfast is very very good.
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Accommodation's Reply
13 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was very nice and the room was comfortable.
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Tiara S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you Ciputra Hotel for giving me a wedding cake and room decoration. The service is really good, especially the facilities are cool, the food is also delicious.
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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ANDRE S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel near a good shopping mall.
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
bring parents and children here. after check out can go straight to the mall. comfortable and friendly impressions obtained during the stay..
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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F***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
big room, coincidentally got a nice view. just a suggestion, if the shower was replaced with a new one it would be even better. but overall staying here is very comfortable
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Heny M. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The price is not too expensive, the service is pleasant and the rooms are clean.
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Accommodation's Reply
08 May 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
My regular when my house is stuffy, I run to this hotel. The room is always clean, hopefully in the future the breakfast will be more varied, more desserts. Overall good.
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Accommodation's Reply
22 Apr 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
close to the mall. delicious food. comfortable and clean rooms. friendly service,
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear valued guest, Thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation for your stay in Jakarta. We greatly appreciate your positive review of our hotel services and facilities. We look forward to welcoming you back to Hotel Ciputra Jakarta. Warm regards, Michael G. Perdikaris. General Manager of Hotel Ciputra Jakarta.
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Number of reviews per page
20
40