We were greeted with warmth during the check-in and the process was seamless. We were very pleased with our rooms and were given a sea view room. The view from the room was awesome. We enjoyed our lunch in the room with the great view. The room came with breakfast which was convenient for us. The food served was tasty and they changed the menu on a daily basis. This is our first time staying in Kuah town and we will definitely return to this hotel for our next trip to Langkawi, as the location is very convenient for us to travel around the island and to get good food. Thank you to the hotel's teams for such a great service, please keep it up! Last but not least, they served good coffee too during breakfast, which is a plus point for us.

The condition of the room is not cool, the air conditioning system is not beautiful or hot

There is dirty stain mark, hidden behind the toilet seat. The breakfast food need improving in the quality aspect of it. The receptionists are friendly and helpful.

No smile and no greeting at all. I requested for higher floor sea view and was assigned Room 913 which the door can't be opened. Went down to the counter and was given key card Room 917 which I don't like at all because it was a Roof and mountain view. Moreover the safety lock (chain) was broken. Changed again to the middle room at level 7 with no view right infront of the elevator. The customer service is very bad.

Overall ok. Always stay here when there is work. View pon can see the sea a little

Easy to find foods since the hotel is in Kuah Town. Many amenities available in the room like iron so I don't need to bring iron to iron our clothes. It was really a good experience and will come again with family and recommend to friends.

Best of all, the staff are friendly and talkative. Beautiful pool suitable for children, breakfast is also kind 👍, best.

Good location, just need to improve about the water pleasure for shower.

Beautiful and clean, very satisfied.

The hotel is perfect for those who want to indulge in tax-free shopping since it is located near to tax-free shopping complex and malls. The location is convenient. The room was clean and everything in the room functions well. If you are travelling from other countries than Malaysia, you don't have to worry about bringing your international plugs converter since the plugs in the room are well equipped to accommodate international plugs and the usb points make your smart phone charging possible without the plug. I requested for a high floor room and yes I got what I want. The view from my balcony was mesmerizing and breathtaking as I was able to see the sea view. I believe the hotel will be better if they provide more TV channels to be enjoyed by the guests and various food to choose for breakfast. Overall, the hotel matches my humble expectations.

hotel room quite big and they allow early check-in.. Buffet breakfast not provided due to RMCO and occupancy very low.. overall everything ok. room very clean and nice

Spacious, comfy, great location. Staff very friendly and helpful. Various types of breakfast.

Spacious room, clean bathroom, overall perfect place to stay as it is near to jetty and so on. Everything is good except the aircond is not cooling enough. Hence the breakfast was also yummy and delicious.

Spacious room.booking for premier deluxe. 2 balcony. Cons. Breakfast was less of choice.

Ideal place for everything. Makan, shopping and so on. Easy to park, room very nice, service superb and excellent. Worth it with price

Room conditions were very good. Buffet breakfast is also a variety. Very reasonable in price.

Apparently our room had some problems such as leaking jet water. The bathroom sinked. And tv not clear. We made the complaints to the guest services and they fix within the time without no delay. Room is ok. But we can see a little bit of dust. Breakfast was ok. Lack of choices. If you want to request additional towel they will charge rm5. If you want to eat half-boiled eggs they will charge rm2 @ 2.50 can't remember. We requested to makeup the room and the house keeping did very well. Location is strategic. Overall 4/5.

The staff is very good but the hotel is old and need refurbishment. The toiletries are also not as expected & balcony room unable to lock & leaking AirCond but was rectified after complain. The breakfast is good. The coffee maker not working & shower is spoil. May not come back again as the price is not cheap for 3 star hotel. May be able to get better place for this price.

The hotel lobby looks nice and all and the breakfast was decent, but the rooms are worn down with wood chipping on the doors and the room just feels old. The area is horrible if you're looking to be close to tourist services and foods to find easily. Rather stay in the Paintai Cenang area which has an awesome beach, shops and restaurants close by.

Friendly staff, nice room & good breakfast