The reception area has no elevator, the place is crowded and carrying suitcases is exhausting, the rooms are old, moldy, smelly, and poorly soundproofed. We booked a room with two large beds for two adults and three children (11, 7, and 4 years old). The breakfast food was terrible, and the 4-year-old was charged an extra 70,000 VND at the breakfast counter??? The resort was pitch black at night, it was terrifying, there wasn't even a single streetlight. It was truly haunting. The room didn't even have a packet of coffee. I will never return to this place.