The staff was friendly. The pool was clean, perhaps because I didn't come on a weekend. The atmosphere was comfortable.

I had a very happy holiday here, the place is comfortable, the view is really beautiful.

The hotel room was not ready until 4 PM. They said the last guests had a late checkout because there was no cool water. They should work on it, since the only water they have is hot spring water! The swimming pool has a lot of stairs, which means it's not accessible for old people. The staff were nice.

The taste was mediocre, with only a soy sauce flavor. The chicken was simply fried, with no seasoning. The fried egg was incredibly salty, like eating unmixed salt. Overall, the taste of the fried rice was far inferior to that of the noodle vendors who sell noodle dishes from carts.

Only need improvement in cleanliness and modern room.

We arrived early in the morning, and while waiting for check-in, we were able to rest in the pavilion. The atmosphere was comfortable, and we rested well. Thank you.

Friendly staff, sunrise view from the room terrace 😍

Cool, the air is very fresh, the room is quite comfortable.

The staff is okay, but there are lots of flies.

We had a problem booking a room, but the hotel staff was very patient and responsive in helping us. The service was excellent, and the view was breathtaking.

We had a problem booking a room, but the hotel staff was very patient and responsive. The service provided by the staff was excellent.

I stayed on a weekend. A new gallon of mineral water was delivered to my room, but the dispenser was very dirty at the neck of the gallon jug. I asked for it to be cleaned, but it was eventually replaced with a 600ml bottle. Furthermore, there was no electric kettle or tea powder. I couldn't drink tea in the evening, as it was very cold. The breakfast was also just a basic fried rice dish, just fried rice and an egg. Considering the relatively high room rates, I think the service needs to be improved.

The view at Tulips is beautiful, but the breakfast fried rice needs improvement. It should have a savory flavor, but it only tastes like soy sauce. The staff's explanation of the room's location wasn't helpful. I was disappointed because they assumed all guests had vehicles, since we used an online shuttle.

The staff is very friendly and the service is satisfactory and the rooms are clean.

I stayed at Puspa 106. Upon entering, I was greeted by a musty smell and unclean stairs. The bathroom wouldn't lock, and the shower water smelled a bit earthy, and according to the receptionist, it was sourced directly from nature. The bathroom facilities included a homemade bathtub, and the hot and cold water had to be mixed manually. Luckily, a ladle was provided. Breakfast was fried rice with eggs packaged in Styrofoam. It was quite good. Oh yeah... the number to contact the front office was not active at the time. Conclusion: I won't be returning.

Staying during peak season for around Rp 1.8 million per night, the room was very disappointing. The room and bathroom looked neglected, with dirty walls, numerous stains, and outdated amenities. I understand prices increase during the holidays, but quality should still be commensurate with the price. Management needs to seriously improve room cleanliness and maintenance.

This is my second time here, and the pool has been repaired. I'll never get tired of staying here again when I come to Garut.

The service is not optimal, it seems like the staff don't care.

It was really memorable to stay here, the family was happy, especially the children. You can see the mountain view, the air is really cool. Next time I go to Garut, the peak area, I will stay here again with my family.

The location is very high, with a cool breeze. The facilities are quite good, though the rooms aren't particularly luxurious, but they're affordable for the price. It's quiet and not overcrowded. The morning views are truly exotic, and the 24-hour warmindo (warmindo) is a treat, making it a pleasant experience. Hopefully, the food will be improved.