8.4
Very Good
From 740 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Swiss-Garden Hotel & Residences, Genting Highlands
All
寝室 (35)
バスルーム (30)
部屋のスペース (29)
ホテルエリア (29)
スタッフの親切さ (28)
雰囲気 (26)
周囲 (24)
味 (21)
アクセシビリティ (19)
家族向け (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Garden Hotel & Residences, Genting Highlands

Number of reviews per page
20
40
Customer reviews
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel ambiance is great, the check-in staff are friendly, helpful, and responsive, the rooms are clean, the ambiance is pleasant, and the breakfast is varied and delicious. Awesome.
Translated by Google Icon
See original
Find this review helpful?
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean hotel, spacious rooms and quiet atmosphere.
Translated by Google Icon
See original
2 people find it helpful
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
when we arrived at the hotel, the FO was crowded with people checking in and checking out but it didn't take long for us to get a room. for the room everything was ok except that the bathroom lacked hangers to hang clothes. there was only a rail to hang towels. and there was no place to put a toothbrush so it was just placed on the edge of the sink. but hot water etc. were ok. for breakfast it was really ok even though the variants weren't that many but all the tastes were delicious. everyday there was nasi lemak with changing side dishes on day 1 chicken curry, day 2 fried chicken, day 3 chicken cooked in curry again then dimsum, the egg station was also quite complete until there were half-cooked boiled eggs too. around the hotel there was a local food area that could be reached by a short walk. 10 minutes by grab to Genting premium outlet / sky awana. it's just that getting a grab took a little time but it was still ok except that the grab driver had to be informed if you were staying at Swiss Garden (the grab driver always went to the hotel next door because the pick-up point was close)
Read More
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
When the child's suitcase lock couldn't be opened, I asked the staff for help, it was very fast even though I was in the apartment. Overall it's very good. Very spacious for 2 adults and 2 kids. Clean.
Translated by Google Icon
See original
1 people find it helpful
Eva T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I would like to come back here again and stay at this hotel. All hotel staff very welcome.
1 people find it helpful
Agnes T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
Stayed 3 nights in 2 bedrooms apartment. I was bitten by bed bugs the last night when I slept on the other bedroom. A few bugs were spotted on the bed itself. Surprisingly my kids didn’t get bitten while sleeping for the 1st 2 nights. Apart from this incident, a good stay with the availability of washer within the apartment and accessible to foods/convenience stores within short walking distance.
Read More
Find this review helpful?
n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Delicious food..clean hotel..can repeat
Translated by Google Icon
See original
1 people find it helpful
Tinjarti S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
This is our first time staying at Swiss Garden Hotel. The hotel is still quite new. It is clean and the environment is quite good for us to find food outside and it is also close. Recommended..
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Edi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
the room is quite clean. but access to the swimming pool is a bit far. because you have to move the elevator up. because it is combined with an apartment I was given a room at the end. so it's a bit spooky. quiet atmosphere
Translated by Google Icon
See original
1 people find it helpful
E***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 12 week(s) ago
stayed for 2 days but booked from 2 platforms, the first receptionist's room info wasn't on my booking list, I almost had trouble contacting Traveloka, but after checking with their partner, it was there, this is terrible, they even used the info, why book with different people, change plans, it's up to me, then they used the info because we booked for 2 days from different places, we had to check in twice, meanwhile my friend said it wasn't necessary, very disappointing!!
Read More
Translated by Google Icon
See original
3 people find it helpful
lessy
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
said it's really good no... but it's quite good.. .the food is quite varied. it's just that the lobby smells a bit of urine
Translated by Google Icon
See original
Find this review helpful?
agnes s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I enjoyed the morning view from my room. Great experience.
Find this review helpful?
Profile Picture
NORHAMERA A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I've been staying in the Genting area, but this hotel is recommended for travellers and families too.
1 people find it helpful
Profile Picture
Budi S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Given a towel that was no longer suitable, complained in the middle of the night to the receptionist, it was immediately acted on quickly and replaced.. the child's pillow was left behind but the hotel didn't call to remind me, I only realized it when I was already in KL that night, calls to the Swiss Garden Hotel were not answered.. hopefully it is still stored properly.. I will come and pick it up tomorrow.. please call me at the number I listed.
Read More
Translated by Google Icon
See original
2 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Staff friendly, they even escort you when you ask the way to certain location. Spacious room and no bad experience at all.
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Very nice apartment with a spacious room and cool AC.
2 people find it helpful
w***7
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The price is worth it, it's close to Genting. The distance to the city center is also not too far. Very comfortable. If you want to find dinner, you can go out of the hotel across the street and go up a little and there are many food stalls.
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I've been to Genting Malaysia twice, and always stayed at Grand Ion Deleman... the sensation of staying in a tower above the clouds.. 😀😀
Translated by Google Icon
See original
1 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
First I checked in here they greeted me with friendliness and politeness, but I was disappointed with the comfort of the room I had from the initial booking, the room was dirty and the pillow case I think no change because there's still hair Likewise with the toilet, the walls are yellow with dirty spots, behind the toilet there is still dirt and hair left and then open the drawer there are traces of sweets that have not been cleaned, pls if you sell the room you have to be really clean
Read More
Translated by Google Icon
See original
1 people find it helpful
U***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
friendly service complete for family
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40