Just impeccable service, from check into check out. The front desk was so lovely and accommodating and helped me sort out transportation to the airport, up to the lake an even through an Expedia side snafu. Honestly, some of the best hotel service I've had anywhere in the world.
The grounds are like a little oasis in the middle of the city. You would never guess you had the bustle of Antigua right outside. All the rooms are comfortable and bright and clean and quiet. There are sitting areas that are inviting to spend time in. The breakfast was delicious.
I'm an incredibly light sleeper and slept like a baby here. Everything was perfectly central and easy to get around to. I am so glad that I stayed here
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Rob
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Impeccable place & location!
Robert
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This hotel is a rare gem. It exceeded my expectations! Staff was wonderful.
Alejandro
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great stay 5star service
Mariette
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This hotel is so pretty!! You can walk to every place that is important in Antigua!!! The beds are hard... but other than that, this hotel is amazing!!!
dora
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Clean rooms comfortable beds Overall
Was a very pleasant stay.
Rosemarie
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We received cool towels and a lovely drink upon check in. Staff are amazing and very helpful.
Cristiane
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing! Beautiful! Clean! The staff was friendly and professional. Breakfast was delicious. I would go back to Antigua just to stay at Las Cruces
Ashma
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Beautiful hotel but I did not like the room we got a lot. The courtyard and the sitting area are too cute and homely. We stayed on night and the next morning the water went out but the hotel couldn't do much about it. We ended up checking out as it is since we had a 9:30 tour scheduled.
Lourdes
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Este hotel no tengo palabras para describirlo, es una joya, inmaculado, una paz increible, la limpieza de las habitaciones y el desayuno todo una perfeccion, gracias por esa feliz experiencia
ruby
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Beautiful museum like and breakfast was good .
Richard
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The property was well maintained and very private. Erik at the front desk was great along with the whole staff Derek, Bryan, Alex. I would highly recommended staying here the breakfast was fantastic and everything is with in walking distance.5 stars.
Dimitris
Business
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The property was a little museum, with character and style. Breakfast from local ingredients, very tasty!
Julie
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel was beautiful and immaculate, The beds were comfortable and a nice retreat after hiking Acatenango. Definitely walk around and appreciate the garden and the decor. The staff were amazing, kind and spoke English (which was bonus as our Spanish is not that great. We were welcomed with kindness and a warm towel. and a refreshment! If we had time, we would have taken advantage of the massage offer. Hope to come back soon. This place is truly spectacular.
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Michel
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff super friendly, hotel very clean and quiet. Breakfast included a la carte very good
Marcela
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Clean, well located, quiet, personalized, incredible breakfast and small, cozy setting. Service was incredible.
Nina
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
A spectacular stay is what we experienced at Las Cruces Boutique Hotel. The service from all staff was exceptional! The Master room #8 was the absolute best room we could imagine. The architecture and design, including many artifacts both in and out of the rooms were enjoyable. The included breakfast was divine. If you have extremely high standards for cleanliness and service, this hotel is for you! If you thrive on hot showers and comfortable beds, this is your place! The walkable surroundings were an added bonus because shopping is on the same street on which this boutique hotel is located.
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Sayda
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
What a wonderful hotel, the staff was amazing, very clean, definitely when I come back again I will stay at this beautiful place!
Matthew
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
There is an included breakfast which is really nice. Our room #11 had a view of the volcano. The worst thing about this place is having to leave!!!
Joseph
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This has to be one of the nicest hotels I’ve ever stayed at. From the tremendous service from the staff along with the overall condition of this 11 room boutique hotel you will not be disappointed! My wife and I had a wonderful stay.