Overall Ratings & Reviews Pioneros Suites by Grupo Tierra Gaucha

Large room, powerful shower, weak wifi in room. In the middle of an ownership transfer, could use some refreshing but overall ok. Friendly staff, easy parking, walk to restaurants. Some road noise at night with open window.

The hotel is not in great condition compared to the pictures and it is too far to the city centres however it's well located for the main tourist attraction: circuito chico.

From start to finish I loved it 👍

Its an old shack with limited services

Very helpful and accommodating staff, especially Lisa, at the front desk.

Selina practically pulsates with a youth vibe: loud music, people playing ping pong, cash payments for everything (no charging to the room). The staff were all young. A few were attentive, but most were not. The best thing about the hotel is that it sits on an amazingly large and beautiful piece of land. There are great health and fitness opportunities: two swimming pools, yoga and exercise classes, workout rooms. We did enjoy our room. It was incredibly spacious, with a loft for the bed. We were on the top floor at the back of the building, so we had a beautiful view of trees and mountains. Unfortunately, the elevator broke down a lot, making it difficult to haul luggage up and down. Also, the room wasn't very clean. Someone came each day to make the bed and replace amenities, but they didn't sweep the floors or empty wastebaskets. Unlike the typical breakfast buffet, Selina serves an identical cooked breakfast for everyone. Beyond breakfast, they have a limited menu and poorly prepared dishes. Although we didn't see it, we think the complex included a hostel. The hotel basement had a shared kitchen that had seen better days. It was most likely for people at the hostel.

I reserved a tour for the day after and ended up waiting for the guide to show up for 30mins with no luck. I contacted the person at the reception and found out the guide had forgot about me. Second day I was told breakfast will be starting 6:30 so I ended up buying the breakfast coupon the day before and found out when I can for breakfast that it was not before 7:30. I had to leave for my plane at 7 so it was a waste. Hotel was nice and clean - unfortunately the service was extremely horrible and unprofessional.

Selina Bariloche was a highlight of our trip to Argentina. The place itself is beautiful and the people working there were fantastic. Ampi went above and beyond and was a pleasure to work with. The amenities and food/drink were amazing and we truly enjoyed spending time at Selina. Parking was free and easy and the location of the hotel is perfect. Just a short walk from downtown Bariloche and an easy drive to all the outdoor activities in the area. Don't think twice about booking here. Just do it! You won't regret it!

Loin du centre en haut d’une côte. À part le restaurant qui offrait une bonne bouf (pratique) rien ne justifie d’aller à cet hôtel. Pas beaucoup d’aide pour nous aider à organiser nos activités. Piscine froide. En général, nous n’avons pas trippé sur Bariloche après notre passage à El Calafate et El Chalten.

La habitación y el hotel muy bonitos y cerca al centro de Bariloche pero cuando haces la reserva indica que hay pileta y otros amenities pero no dice que hay que pagar adicional por cada uno, por persona, diario. Así si quieres usar el sauna y la pileta son aprox 15 dólares por persona por día. Adicionalmente, pedí que me dieran recibo o ticket común y en al recepción no pueden entregarlo, que lo envían al correo y han pasado 3 días y todavía estoy esperando...

Calefacción no funionaba, la mitad de las bombillas estaban fundidas, poca luz, dicen que tienen piscina y gimnasio pero es de pago en un centro cercano, no es del hotel.

Lucas nos recibió en la recepción en la madrugada y fue excelente. Dio la extra milla para apoyarnos con lo que necesitáramos (incluyendo arreglar la cortina del baño, que estaba caída). Supongo que el precio no está mal por lo que se recibe, pero la propiedad se ve bastante descuidada (hoyos en las cortinas, ropa de cama vieja, colchón incómodo). Esto no está necesariamente mal para un viajero que va deprisa. Nosotros íbamos por varios días y preferíamos más comodidad.

Todo muy bonito, la gente súper amable. Nuestra habitación muy bonita con vistas increíbles. Sergio y Alejo los más amables y nos ayudaron muchísimo. El complejo tiene estacionamiento y no todos los hoteles cuentan con uno, así que es un plus.

El personal es invaluable

Muy lindo lugar para hospedarse, muy buena la atención del personal

A equipe do Selina, muito atenciosa e sempre disposta a ajudar. Mas as instalações deixaram a desejar, a parte externa na estava funcionando...

Los empleados del hotel tuvieron el mejor servicio con nosotros. La comida excelente, lástima la habitación del jotel que nos dieron (cabaña) tenía daños con los calentadores, el secador y se fue la luz varias veces.

El ambiente.

Muy lindo todo el lugar

Un poco lejos del centro y al ser subida se hace cansado.. Sin embargo volvería