Went there for an early check in to drop off some things because I have a doctors appointment. I was told there was an additional fee for an early check in to which I was not informed beforehand. The receptionist or the guy at the lobby was also very rude and impolite. I was with my mom, housekeeper, and housekeeper’s son and he told me right away, I can’t get inside because there’s four of us. When in fact, I never said we’re all going inside (fyi my housekeeper and her son is going home anyway after dropping my things). Very rude. What a waste of time, resources, and energy for some unnecessary things. I booked the place in the first place so that I would be comfortable during my doctors appointment. If I were to give a score card, it’s 0/10. Thank you